Found the staff here (esp the bellhops) really friendly and accommodating. Housekeeping solved issues within half an hour. We came in Feb — quite a lot of ppl even if it's off-peak season now.
Upgraded to family suite.. With 2 rooms + living, dining and pantry..From 2 x superior as no more connecting rooms available..big floor area incld spacious master room..
Nice vacation spot. Near to the beach and shops. A very large outdoor swimming pool with slides and waves. Phone reception may be an issue, but other than phone service, the service is excellent.
I was surprised to read such comments. We have enjoyed stay here very much. It is more than 3 star hotel and its price was so sweet. Also, a sand beach is very close to the hotel.
Super huge room with lotsa space. Weird that the bed was like 3ft high. Careful with toilets, ours had roaches. They're in the midst of refurbishing though. Pool was great with the slide ^_^
This place is recommended for kids, with the various child-friendly pools. Adults may not enjoy the lack of proper plumbing or bedside plug points. Beach to the left of the hotel's main entrance.
Super deluxe twin is rather OK, nice beds and good room size. Bathroom needs refurbishment. Housekeeping needs to take some serious cleaning lessons. Breakfast rather bad if you're from Europe. Pool +
The room is Ok for us as our room just replace with new bed. Only thing is our floor need to take stair case. No lift to our floor. Location is good. For family vacation is good choice
A decent hotel. With basic amenities. Despite the bad review on housekeeping and breakfast, the pool is really nice. No complaints about that. The kids enjoy the pool. Adults too. Housekeeping is okay
It has the longest river-pool in Malaysia, water-pressure in bathroom is strong, bed is comfy, aircond+toilet is working fine. breakfast not that bad, FYI all guest did empty their plates.
This is by far the worst hôtel I have ever been to. The bathroom isn't clean and there is a weird stench in the room. And there's nothing around the hotel to be done. Simply annoyed and depressed !
Terrible service over here. They kept us waiting for hours to give us the keys to our rooms. They're particular when it comes to check in time and payment, but they do not live up to our expectations.
Very very noisyhotel. Walls are like made of paper and due to the pool, there's a lot of annoying kids running and yelling around. If you're not one of them, avoid this!
Told me to check in at 2pm made me wait an hour & a half! Breakfast place had 2 cockroach in a time span of 5 mins! Room and bed sheets stank & filled with Mosquitos!
1.not handicap friendly or for old ppl coz no lift. 2.everything very old n not well maintain.3.room toilet clogged!4.not much table for the breakfast crowd plus the food was so so..> to be countined>
Room is ok,need to upgrade interior, toilet curtain shower is so dirty,glass for drink also Dirty,plugs n lights need to improve, breakfast sux to d max!
Room like shit, dirty room and toilet door broke then the door handle can take out if pull too hard, breakfast almost good but room not nice. Service not very nice
Omg! They even took my towel w/o checking properly! Room service takes an hour! This will be my first and the last! Worst 3star hotel I hv ever encountered!
Очень грязный, убитый напрочь отель. Все стены ванной в плесени. Бассейн приятный, детям горки нравятся. Завтрак хороший, больше на обед похож. Есть супы и вторые блюда. Рядом магазин. До пляжа идти