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Astor Crowne Plaza - New Orleans French Quarter

Astor Crowne Plaza - New Orleans French Quarter

Hotel
Central Business District, New Orleans
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6.9/10
295
ratings
  • Tips
    Dom W.
    "... the road from the street car stop"(2 Tips)
    Sara O.
    "valet parking is about $30/day."(5 Tips)
    Wanda D.
    "Nice hotel, very clean and nicely decorated."(4 Tips)
    Andrea C.
    "Great rooms and the beds were super comfy!"(2 Tips)
Tips and Reviews icon73 Tips and reviews
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  • Andrea C.
    Andrea CupoloJuly 15, 2012
    Great rooms and the beds were super comfy! I wish there was at least a fridge in the room, but overall a great experience! Super close to Bourbon St and the entire hotel staff was super nice
    Upvoted Oct 3
  • Daniya T.
    Daniya TamendarovaMarch 8, 2014
    Excellent location on Canal & Bourbon, great service. For a nice view, stay on the lowest floor possible. Loved the relaxation kit that was left on my bed each day.
  • Sara O.
    Sara OberdorfApril 17, 2013
    Excellent location, fridges can be added to room for $25, wifi $10/day, and valet parking is about $30/day. Frederico the concierge was fabulous and friendly!
  • Dom W.
    Dom WongJanuary 5, 2015
    Great place to stay...start of bourbon street and french quarters...also directly across the road from the street car stop
  • Shayheart icon on user image
    ShayFebruary 26, 2017
    Nice hotel. Nice big lobby. Nice bar with chairs & tables next to lobby. Pool is closed in the winter. Very good location. Start of French quarter. Also next to street car stop.
  • Rafael G.
    Rafael GiliczynskiJuly 30, 2016
    Been here 5+ times
    Parking is 42+tax, but, you can park for 15/day 4 blocks away at gravier and o'keefe, which is where the valets will park your car.
  • Erin A.
    Erin AndrosoffDecember 29, 2012
    Been here 5+ times
    Beds are comfy, hotel is clean in general, staff are friendly and most are knowledgable. Would be nice to have free wifi and for the pool to have been open. (Couldn't get in...?)
  • Daniel S.heart icon on user image
    Daniel SpreheJuly 17, 2018
    Been here 5+ times
    Fantastic location and very good price. Standard hotel, but you won't be spending much time in your room with how much NO has to offer.
  • AT&T
    AT&TMarch 30, 2012
    In town for Final Four? AT&T Fan Zone will be the hottest spot at Bracket Town. Stop by 3/30/12 - 4/2/12 to play with the newest AT&T handsets, meet college coaches, shoot hoops, and win great prizes!
  • Amanda T.heart icon on user image
    Amanda ThumannFebruary 18, 2018
    The hotel is very nice! Surprisingly, the staff especially around the main entrance can be a bit crabby.
  • Kris P.
    Kris Parks BartlettJune 9, 2012
    Been here 5+ times
    Ask for a room in the front of the hotel (Canal street) if you want to get any sleep. Otherwise, you'll be up all night with the craziness of Bourbon st.
  • Jessica G.
    Jessica GonzalezJuly 18, 2013
    Yes there is no fridge, but they leave you such wonderful products to help you relax while on your trip and the rooms are nice
  • Wanda D.
    Wanda DeJesus E.April 2, 2013
    Nice hotel, very clean and nicely decorated. Wish there had been a fridge in the room. And paying for wi-fi always sucks, especially when it's slow wi-fi.
  • Lindsay H.heart icon on user image
    Lindsay HerndonMarch 22, 2016
    We checked in at 4 and our room wasn't ready until almost 5. Several outlets in our room don't work and the valet parking outside is pretty chaotic if you show up at typical check in times.
  • Tye W.heart icon on user image
    Tye WOctober 7, 2015
    Great customer service. Beware of parking rates for your vehicle. 39.95 plus tax
  • Kevin F.
    Kevin FalendaJanuary 1, 2013
    Christine Morris, Director of Transient Sales was awesome and treated us like Royalty. True professional!
  • Kayleeheart icon on user image
    KayleeAugust 27, 2015
    Been here 5+ times
    No complaints hotel was nice, cheap, and clean. Just like my women
  • Sharon D.heart icon on user image
    Sharon DorricottJanuary 5, 2016
    Big hotel, good wifi. Conference lunch a little disappointing but good breakfast
  • Dawn N.heart icon on user image
    Dawn Norfolk-RossMay 27, 2013
    Not much room to valet car and check in, causes some traffic so be patient ;)
  • Laurie W.
    Laurie WNovember 1, 2010
    Perfect location for FQ... lots of affordable eateries nearby and plenty of action around!! Let the good times roll!
  • Brian R.
    Brian RagazziNovember 3, 2012
    Parking is valet-only and $31/day. You may consider parking elsewhere and walking back to the hotel.
  • Evan[Bu]
    Evan[Bu]February 28, 2012
    The beds are raised at least 3 feet above the ground. Be prepared to do a little pole vaulting.
  • Evan[Bu]
    Evan[Bu]February 28, 2012
    Take a swim in the world's smallest outdoor pool (located on the 3rd floor).
  • Arlene M.
    Arlene MorrisOctober 10, 2011
    To the people complaining about lack of amenities, generally speaking, the nicer the hotel, the less freebies you get. I will add that the Internet is painfully slow but the room was nice.
  • Chasing N.
    Chasing NationsFebruary 18, 2015
    Expensive WiFi, $22 a day!! But it's a good location to see the krewes during Mardi Gras
  • Allison K.heart icon on user image
    Allison KasicNovember 7, 2015
    Everything about this place is janky.
  • Timbo S.
    Timbo SliceMay 8, 2013
    Valet is hit or miss, but not worth the $31 Internets is $10 - which is annoying. A/C is incapable of properly cooling the room. Ridiculously few TV channels. Traffic getting to hotel...Holy Hell!
  • WorldPay US, Inc.
    WorldPay US, Inc.May 25, 2011
    There's still time to stop by the WorldPay booth for the New Orleans Career Fair. Stop by and say hello.
  • Mike C.
    Mike CheckNovember 4, 2014
    Great location! But then pillows were subpar and the bathroom was dated for a 4 star hotel.
  • Mary Jeneverre S.
    I won't stay here even if a conference is scheduled at this location. I'd rather walk a few blocks away in the humid heat because ants have invaded my room back in 9/2013.
  • Phoebe W.heart icon on user image
    Phoebe WhealdonAugust 12, 2019
    Bourbon House
  • Tasha J.
    Tasha JacksonMay 21, 2014
    I would never stay here again. Slow to check you in but early to try to make you check out. Ice machine on my floor didn't work & the outlets in my room were broke. Staff was nice but hotel raggedy.
  • Brent G.
    Brent GrochowskiMarch 26, 2014
    Been here 5+ times
    The room was very nice however service less then par. Towels were forgotten by maid service, TV was broke, took 35 minutes for valet to retrieve our car, valet would not answer the phone to speed itup
  • Jerry B.heart icon on user image
    Jerry BanghamNovember 4, 2022
    Adequate, but noisy rooms. Good location.
  • Jeffrey W.heart icon on user image
    Jeffrey WhittingtonSeptember 29, 2015
    For what I paid for the room, it was nice but I definitely would not consider it 4star.
  • Sallie E.heart icon on user image
    Sallie ErhartApril 2, 2016
    Not a damn thing is good at this poor excuse for hotel. Worst front desk I've encountered. They accommodated no requests and didn't try to fix the air conditioning in our room. Fuck this place.
  • Aaron B.
    Aaron BradshawOctober 20, 2011
    Been here 5+ times
    The executive lounge on the 4th floor is outstanding.
  • Scott H.
    Scott HilgadiackMarch 10, 2011
    Been here 5+ times
    Great location for Mardi Gras. The three big parades come right by the hotel.
  • Alfonso Z.
    Alfonso ZamoraOctober 24, 2012
    We have Mice in my room, if you sign the internet in the lobby it would work in the room
  • Cindy S.
    Cindy SFebruary 17, 2013
    We will NEVER stay here again. You have to leave your car on Canal to Valet parking. There is no one to get your luggage. There were 4 bell hops standing around. It was over $30 to park. NEVER AGAIN
  • Brandi B.
    Brandi BrownSeptember 28, 2014
    Great service!
  • Sel M.
    Sel MeirellesAugust 8, 2014
    Aweful hotel, lazy staff, smelly room. 1hour waiting valet to park my car, 2hours in the lobby waiting to check in.
  • Jessica G.
    Jessica GonzalezJuly 18, 2013
    And the continental breakfast is awesome
  • Aaliyah B.heart icon on user image
    Aaliyah BartonFebruary 24, 2014
    Been here 5+ times
    Definitely there's no such thing as a deep clean in the rooms
  • Christopher T.heart icon on user image
    Christopher TurnerMarch 1, 2015
    Don't bother making reservations. If you are not important enough they give it to someone else who is.
  • Robert M.heart icon on user image
    Robert McCartyOctober 5, 2014
    Worst hotel experience of my life. When I checked in the phone, iron, and coffee pot were broken. Ordered room service and was not delivered what I ordered, and more. Epic fail.
  • Chelsea T.heart icon on user image
    Chelsea TishAugust 13, 2015
    Two words: bed bugs
  • Emily
    EmilyJune 9, 2013
    Very centrally located
  • Everette H.
    Everette HimelApril 17, 2011
    Don't use hotel parking there are two parking garages behind the hotel on Iberville with much better rates.
  • Amanda N.
    Amanda NewfieldMarch 18, 2011
    Plan an early arrival for valet service. Traffic is heavy and their valet lots is five blocks away.
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