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Cleveland Marriott Downtown at Key Tower

Cleveland Marriott Downtown at Key Tower

Hotel and Event Space
Downtown Cleveland, Cleveland
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7.8/10
124
ratings
  • Tips
    Robin B.
    "My wifi was free, and im a rewards customer - super nice hotel."(3 Tips)
    David P.
    "Also- the valet has been adjusted to $25, $20 for Self Parking"(2 Tips)
    Josie S.
    "Super nice rooms, comfortable beds, great location, nice workout room and pool..."(2 Tips)
    Sarah E.
    "great view of Public Square or the Great Lake."(3 Tips)
Tips and Reviews icon31 Tips and reviews
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  • Steven T.
    Steven ThomasApril 7, 2013
    Been here 10+ times
    Not only one of the best Marriott's around, but one of the best hotels all-around. The perfect hotel would combine three of my favorite hotels. This one would be one of them.
  • Audrey W.
    Audrey WillMay 5, 2013
    Had a nice time here, would definitely come back. Really comfy beds and super nice guest service employees. Reasonably priced.
  • Josie S.
    Josie SApril 20, 2013
    Super nice rooms, comfortable beds, great location, nice workout room and pool area. This hotel helps make Cleveland great!
  • Jon D.
    Jon DarveauAugust 6, 2012
    Busy, busy, busy. Centrally located and has lots of amenities and a very nice hotel lounge/bar. Solid place to stay.
  • Steveheart icon on user image
    SteveSeptember 21, 2019
    Been here 5+ times
    The WIFI is unsecured and the Ethernet port did not work. Other than that, awesome facilities. Food is served at the bar in the lobby, they have a gym and a shop to get a late night snack.
  • Shyam V.
    Shyam VaranSeptember 28, 2011
    Been here 50+ times
    One of the better Marriotts with great views from high floor and fitness center in 4th floor with pool, jacuzzi and sauna!
  • David P.
    David PJune 19, 2012
    Been here 50+ times
    The wifi is only free March-June 2012 during the upgrade, after this, it will return to normal pricing (always free for Platinums). Also- the valet has been adjusted to $25, $20 for Self Parking
  • Sarah E.
    Sarah EggersSeptember 30, 2012
    Ask for a room above level 12 to get a great view of Public Square or the Great Lake.
  • Chris C.
    Chris ClemensSeptember 2, 2011
    Been here 5+ times
    For those you posting wrong info: For Marriott Rewards members, it is free to have WIFI. You need to agree to the 12.95 price, and then it's taken off your bill.
  • Steven T.
    Steven ThomasJuly 26, 2012
    Been here 10+ times
    Awesome hotel. All of the classy old-style hotel amenities including a sauna.
  • Michael S.
    Michael SoukupOctober 17, 2012
    Been here 10+ times
    Phoenix coffee is two or three blocks away on 9th. Treat yourself to some coffee in the am
  • Brandon B.
    Brandon BenjaminOctober 12, 2014
    WTAM 1100 and great breakfast bar
  • Keith J.
    Keith JenkinsJuly 16, 2013
    Great hotel. The head bellman took care of all our transportation needs. No cabs!
  • Elizabeth T.
    Elizabeth TaylorSeptember 18, 2011
    Absolutely gorgeous hotel with impeccable customer service! I loved my stay here!!!
  • Robin B.
    Robin BApril 24, 2011
    My wifi was free, and im a rewards customer - super nice hotel. Parking is $6 after 5pm Fridays
  • Donnaheart icon on user image
    DonnaFebruary 7, 2019
    Been here 10+ times
    Nice hotel. Front desk staff leave something to be desired.
  • Katherine E.
    Katherine EbochMay 11, 2023
    Been here 5+ times
    Time to get set up for district conference!
  • Robin B.
    Robin BApril 24, 2011
    Nice views of lake Eerie, the square, and the rock & roll hall of fame from mid-upper floors
  • Stacey S.
    Stacey StanoJuly 22, 2013
    Been here 5+ times
    Regarding the WiFi it's free in the lobby.
  • Theresa L.
    Theresa LeeNovember 26, 2011
    Really amazing rooms and reasonably priced!
  • Robert N.
    Robert NieuwenhuizenOctober 22, 2010
    Been here 5+ times
    This is really the nicest hotel in Cleveland. And a bargain of you are from new York.
  • Steveheart icon on user image
    SteveSeptember 19, 2019
    Been here 5+ times
    The WiFi is unsecured. The Ethernet port does not work.
  • Howard K.
    Howard KassMay 14, 2018
    Parking is poor and extremely expensive.
  • Chris K.
    Chris KosterApril 19, 2011
    Valet or self park same price.
  • @NickBorelli
    @NickBorelliMarch 9, 2011
    Been here 5+ times
    Banquet price - $14 for a neat glass of Jim Beam. Seriously?
  • Terry
    TerryApril 13, 2011
    Great place for a drink
  • Heather S.
    Heather SchmidFebruary 23, 2013
    Our room smells moldy
  • Angela R.
    Angela RandApril 29, 2010
    Marriott reward customers get free wifi at this hotel!
  • Tad S.
    Tad SmithJuly 15, 2010
    No they don't get free wi-fi.
  • Ally R.
    Ally RossettiAugust 4, 2011
    Horrible dirty. Sheets bad bartenders n food will never stay their again
  • Fernando J.heart icon on user image
    Fernando JorejJanuary 25, 2014
    Been here 10+ times
    Baita hotel. Ótimo atendimento. Café até que interessante pra quem é brasileiro. Tem uma loja com camisetas de Cleveland e preço em torno de 20U$. Colado na Arena #cavaliers .
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