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DoubleTree by Hilton

DoubleTree by Hilton

Hotel
Amherst
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5.8/10
57
ratings
  • Tips
    Scott N.
    "... the beds are super comfortable, and the service is great. Ignore the..."(3 Tips)
    Brett N.
    "Warm cookies at check in!"(2 Tips)
    Mitch F.
    "Big bar chairs!"(5 Tips)
    Brenda B.
    "You can hear the sink water running, toilet flashing."(3 Tips)
Tips and Reviews icon33 Tips and reviews
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  • Scott N.
    Scott NoonDecember 8, 2012
    The rooms are lovely, the beds are super comfortable, and the service is great. Ignore the whiners. I spend 200 mights a year in hotel rooms and this one is just fine.
  • S S.
    S SSeptember 4, 2011
    Last tip before checkout ... Great shopping are just west of hotel (5 min drive) including a mall with Maceys, J.C. Penny, Target, Burlington Coat Factory, and many restaurants.
  • Erin💐heart icon on user image
    Erin💐July 4, 2013
    Nice staff. Upgraded our room to accommodate our 2 little children. But the walls are soooo thin. I barely slept. Can hear everything above you, next to, and in the hallway :(
  • Angie E.
    Angie ElliottDecember 11, 2013
    Unfortunately, the desk in my double/double room is right next to the heater/AC. Hard to sit and work while getting blown away.
  • Robert D.
    Robert DavoliJune 2, 2015
    if your looking for Wash and Fold Laundry Service or a modern laundromat, try 24hrlaundry.com Read more
  • Angela B.
    Angela BaileyApril 4, 2012
    Wow little bit of sticker shock for my family of 4 to find that breakfast was not included! 2 kids under the age of 7 and 2 adults $40!!!!
  • Guy M.
    Guy MerrillSeptember 3, 2014
    Managers reception till 6 pm weekends, free food, beer and wine.
  • Brenda B.
    Brenda B.January 12, 2012
    Been here 10+ times
    These rooms are so loud. Especially if you have an adjoining room. No carpeting so you can hear every fat cow in heels clip-clopping around. You can hear the sink water running, toilet flashing. Oy!
  • Jeff C.
    Jeff CarreonApril 6, 2012
    Starbucks in the hotel, yay! Free weights in phitness room, yay! Nice decor, yay! 3 HBO channels, yay! No MTV? :( Boo!
  • Courtney T.
    Courtney TurgeonJune 29, 2012
    Unique decor, like a little apt. In the city. Rooms are small. Beds comfy. They don't clean in the floor corners- yuck. Hotel itself is very old and they did a quick makeover. Overall, B-.
  • Brett N.
    Brett NodwellFebruary 28, 2014
    Been here 5+ times
    Warm cookies at check in!
  • Nicole P.
    Nicole PJuly 20, 2014
    Don't ask for a bottle opener to be brought to your room. Instead of a simple "Sorry, we don't have enough staff/we're too busy/etc" cafe/bar staff will be snotty and cop an attitude.
  • Andrew E.
    Andrew ErdleAugust 31, 2013
    Ask for "the cookie"
  • S S.
    S SSeptember 3, 2011
    Well it's no Hilton or that's for sure ... Reminded me of A Sheraton Four Points. Def 3 star at best. I liked the paint scheme though and room clean. Not worth 140 CDN I paid. 100 would be right
  • S S.
    S SSeptember 3, 2011
    Aveda bathroom products are a definite plus despite small bathroom size. Place is growing on me.
  • Brett N.
    Brett NodwellFebruary 28, 2014
    Been here 5+ times
    Free shuttle to airport BUF
  • j dub
    j dubApril 16, 2012
    Been here 5+ times
    Don't park next to the black minivan.....trust me...;)
  • Kevin O.
    Kevin O'KeefeFebruary 8, 2012
    Been here 5+ times
    Staff super friendly and helpful
  • Brett N.
    Brett NodwellFebruary 28, 2014
    Been here 5+ times
    Has a hot tub
  • Randy K.
    Randy KMay 3, 2011
    Try the new "Osama" - Two Shots and A Splash!
  • Brett N.
    Brett NodwellFebruary 28, 2014
    Been here 5+ times
    Has a pool
  • Dominick R.
    Dominick Ranieri IIIAugust 15, 2012
    Liked the hotel but the staff at the restaurant was terrible, and I'm saying that as a fellow server.
  • Jessica D.
    Jessica DenardoOctober 12, 2013
    No tubs, only showers in the rooms!
  • Chuck P.
    Chuck PankeyOctober 1, 2012
    Bed bugs on the 4th floor
  • Keith Y.
    Keith YarbroughMay 7, 2012
    Loud remodeling and no food availability between 1 and 4pm.
  • Mitch F.
    Mitch FurmanMarch 9, 2012
    Big bar chairs!
  • Ashleigh C.
    Ashleigh CastiloneFebruary 12, 2012
    Suuuuuuper comfy beds :)
  • Nando
    NandoMarch 2, 2012
    TV channels are not HD and NBC did not work at all, missing some good shows tonight. Epic fail.
  • Nando
    NandoMarch 2, 2012
    The hotel is OK but I was expecting more. The room layout could've been a lot better.
  • Dave M.
    Dave MillarFebruary 3, 2013
    Average hotel but you hear EVERYBODY else's every move. Paper thin walls
  • Asa
    AsaAugust 23, 2011
    Mildew in the shower!
  • Joe A.
    Joe AmadorMay 27, 2011
    Hotel is ok. Was expecting something better. Basically it's a Holiday Inn with Lipstick. Bad lipstick.
  • John R.
    John RiceDecember 1, 2011
    Was expecting a lot more. It was OK. Maid was a bitch
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