Matthew T. • December 17, 2017Fantastic upgraded hotel. Great WiFi and the ability to chrome cast to tv is great!
Kim A. • April 12, 2022Great experience: friendly helpful front desk staff; beautiful, comfortable rooms, beds, pillows; beautifully decorated dripping French. I would stay here again
Dionne S. • March 3, 2012Wow! A little slice of Europe;) Very polite & welcoming staff! Charming & clean room! I'll be back;)
Dain B. • March 14, 2011This is no question the must modern Ritz I have been to. Brand new and beautiful. Great spa, gym, pool, jacuzzi overclooking city on the top of hotel
🇬🇧Al G. • April 23, 2017The front desk people are amazing, The location of this hotel is very convenient, it's very clean and safe. 5 of 5.
Victor • December 16, 2018Comfortable Beds and Pillows, Chic Hotel and excellent location. Gym is well equipped and views are great. Definitely recommended.
Katie-Rose T. • January 9, 2014Love this hotel! Customer service is phenomenal. Rooms are clean and spacious.
Brandon B. • August 1, 2011Awesome hotel. super nice staff and wonderful room
Hamid A. • January 8, 2021Professional and friendly staff 👍🏼 I was happy with all team members from start; I called before arriving and they helped me with my request. Location is good if your attending a game ⚾️ 🏈
Kyle R. • September 30, 2010Not just a great breakfast, they also have an awesome dinner/appetizer setup - wings, meatballs, veggies, and more. Love this hotel!
Tim S. • February 11, 2015Recently renovated, this upscale FI could pass for a Courtyard. Don't miss the Tavern restaurant inside the hotel that also provides room service.
Morgan T. • June 4, 2015Absolutely love when we stay here. They're putting in a rooftop lounge too! Can't wait to get up there, the view will be spectacular.
Travis W. • October 26, 2010Good hotel in Charlotte; newer, nice, and a great alternative to the Ritz if you want SPG points. The Epicenter has just aout everything in the evening too!
Natalia O. • November 9, 2018Only valet parking and it’s $28. The evening reception is nice but only 2 drinks per guest. Breakfast was amazing though! And the hotel is nice and clean
Nicole M. • October 14, 2014I really love it when my melty warm, cast iron chocolate chip cookie with ice cream is served cold. Really Sheraton??
Katie-Rose T. • January 23, 2014Great place! Rooms are nice, staff is BEYOND amazing and friendly. I'll be staying here again for sure!
Africancrab • April 16The hotel is beautifully maintained, but do not stay on the 13th floor, it smells like rotten onions!
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