Kaytlin M. • April 27, 2013I highly recommend this hotel. the staff is very friendly, rooms are clean & everything is very accommodating.
Olga S. • March 13, 2017Very bad soundproofing. You will hear every step and every sigh of your neighbors. The air is too dry. Artificial daylight is always 'on' in the inner space.
Todd S. • December 4, 2014Great downtown hotel that is within walking distance of lots of food and nightlife spots. My 1st choice of hotel while in Grand Rapids.
Brian W. • November 10, 2021The parking lot, while close to the entrance, is a pain point. You have to check in first in other to get into the lot.
Will C. • September 29, 2011Chloe is probably the best hostess across the country in the concierge lounges! Make sure ya give her a nice tip!
Anna C. • September 15, 2013Best bartenders around! Chips are fabulous! :-)
James L. • February 7, 2012The new Sweet Tenderloin appetizer is fantastic!
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