Jonny T. • September 21, 2014Lovely afternoon tea, great decor and friendly helpful staff. The parking could be a lot better though.
Gary G. • April 27, 2010Got to try the Three Tenner deal. £10 for two courses, £20 for two courses for two people or £30 for two with vino. Stonking deal.
Josephine S. • September 22, 2016Loved our stay, great location and lovely clean well equipped rooms. Great service from all staff and lovely bar area. Best 'continental' breakfast ever! Loads of choice.
Steve M. • November 10, 2010Lunch menu is the way to try and enjoy without the cost involved with the evening menu. Best Resturant in town.
Dave S. • July 22, 2017Been a couple of years since I've stayed here but this is still an excellent hotel. Modern, stylish, great rooms and food. Thoroughly recommended.
Michael H. • December 27, 2015Great room and rate considering the prices of other hotels in the area. Perfect for quiet nights in and close to the centre.
Lyn . • December 24, 2016Very convenient spot. Rail station just opposite the hotel. But hope the cleaning service could be improve 😊😊
Mark B. • July 28, 2019Superb new hotel in Newcastle. Feels like a "European" hotel. Great rooms, service and food is 👍. Very impressed.
Nick C. • March 4, 2018Very good value but the rooms could do with an extra light. Also, my room had a bit of a view
Paul L. • February 11, 2019As comfortable a bed as any premier inn and just as upredictable. We had noisy neighbours but you get what you pay for. No complaints really. Friendly and kind reception team.
Matt G. • November 5, 2018Great selection of local drinks. Great views and the pop up food nights are great
Richard B. • November 20, 2022Offers an olde-worldly experience. Rooms are a little small and perhaps dated, but has class and feel including its location, restaurant, superb service staff and beautiful lobby area,.
Ian O. • March 13, 2011Has an air of Fawlty Towers and is somwhat noisy. Very central though with full breakfast.
Adrian C. • October 26, 2013Great hotel for a weekend / short break. 10 min walk to centre albeit via a quite steep hill. Room was excellent and staff very friendly. Plenty of places near for eating if you don't fancy the hotel.
Phil S. • February 18, 2013Very friendly staff , good menu, I regularly stay in premier inns with work and this is 1 of the better ones
Joris • March 23, 2014Really friendly staff, nice rooms and great location. I would make this my regular hotel in New Castle.
Trevor W. • October 19, 2013Reception and Bar staff very friendly, the rooms are also nicely decorated.
Marius P. • July 19, 2012Conveniently located near the Metro Centre.
Amanda S. • July 10, 2013Very nice hotel. Quick walk from the west jesmond metro. Lovely breakfast included in very reasonably priced lodgings.
Katharine S. • April 17, 2018Lovely staff, well kept rooms and reasonably priced. Seems like a bit of a dicey area but town is only a 10 min walk away.
Kim P. • July 10, 2015A really cute hotel with modern, minimalist rooms. Gets noisy on the weekends though!
Barry J. • June 24, 2017Without a shadow of a doubt the best Holiday inn franchise that I have visited. Staff, rooms and meals in the restaurant all top notch. Great location to visit a great city.
Mark A. • August 11, 2014Very comfortable and convenient if taking a flight the next day - free cookie and wifi too.
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