Brian B. • July 10, 2013The nicest hotel in town, it is rumored this is where the coaches and team officials will be staying.
Clay R. • April 1, 2019Really great hotel in downtown Richmond. Well appointed rooms and common spaces.
Brian R. • August 6, 2011Nice hotel. But I can't get past the fact that I'm contributing, however minor, to Paris Hilton's inheritance...
Wendell P. • May 20, 2019Nice spot away from the monotony. Nice rooftop bar ... ping-pong, pac-man and pool, too! Great staff!
Feliks S. • September 20, 2011Excellent hotel. Club level is a great option. Very clean, very friendly, great accommodations.
Cosette E. • December 12, 2017Amazing service and clean, well-lit rooms featuring huge smart TV’s you can hook your Netflix up to. Definitely my top choice when I’m here for work!
L 2. • March 23, 2017Portabella Asian Noodle Salad. GF spaghetti fried to Asian crispy noodles, greens, red cabbage, veggie ribbons, grilled mushrooms, sherry shallot vinaigrette. Call ahead for it, it's not on the menu!
Norman E. • August 19, 2013Great hotel but the TV doesn't carry The AMC network. Don't plan on watching #BreakingBad if you're staying on a weekend.
Joey P. • December 4, 2011Love this hotel ! It used to be a very popular department store from like the 50s to the 80s ! Beautiful at Christmas time !
Doug W. • November 3, 2017Beats the Hampton Inn it shares the building with, but the Hilton up the road is better. AC sounds like a high pitched jet engine which gets annoying.
Sarah • December 7, 2015Beautiful hotel. We stayed here on our first anniversary and loved it. The rooms are comfortable and the bar has a great happy hour everyday from 3-7. Kait, the bar manager, is awesome.Tip her well!
Sophia J. • February 27, 2016Absolutely loved our stay. We had the Jefferson suite including a jacuzzi in room with roses, champagne, and chocolate covered strawberries. It was a beautiful hotel and great staff!
Brandie W. • April 17, 2022Pet Friendly! Does require a pet deposit but happy to find a hotel that is pet friendly
Ryan D. • November 14, 2011Beautiful hotel with on site golf course
Kirsten T. • February 15, 2015Excellent customer service and clean rooms!
Yash A. • April 15, 2016If you staying here.. Hop on to city dogs for a cheap meal and grab a drink at sine.. Make a night out it :)
Brad W. • January 29, 2014Breakfast was one of the best I've had at a "free breakfast" hotel. Much better meal than the Fairfield Inn next door (which I've stayed at before).
Oscar V. • June 6, 2016It was a really great experience, the staff was awesome, very cordial and friendly, anytime I go back to Virginia in the "best western plus" is where I going to stay!
Lisa F. • December 29, 2012Great hotel.very spacious with the sitting area. Close to shopping and restaurants.. Newer so very clean :)
Ashley B. • November 30, 2019Very nice hotel right in the heart of great shopping and restaurants! Highly recommend!
Suzy • September 16, 2012Ann is ridiculously awesome! :) Also, the teal throughout the hotel is a really nice touch, more relaxing than whatever colors elsewhere.
Lauren • May 28, 2013After playing hotel musical chairs for a week, this place is amazing. Lovely accommodation, friendly staff, just book it. Now. You're welcome.
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