Joanna • December 12, 2017My first time experience at this dealership was great. Service advisor John Phelan provided me the best customer service and was very thorough.
Angela W. • January 31, 2014Bring your Subie in for service and enjoy popcorn, TV and wi-if while you wait. Make your appointment online in advance!
Tatiana L. • December 6, 2015Good choice of new, used and certified pre-owned vehicles, but very aggressive sales! They won't be nice to you if you're not ready to buy a car right now, or considering other options.
Vickye W. • August 3, 2017Parking is a little crowded, but the service department is fast and efficient, I come home with a clean truck every time.
Cecille D. • December 21, 2014Best car brand dealership in the Bay Area! Got our 4th Lexus from this dealership
Allison A. • February 19, 2015Outstanding customer service. Always greeted by name when I arrive. Waiting area is well stocked with coffee and snacks if you decide to remain. Live feed to service bays is a plus too.
Ke H. • December 19, 2012Need a service advisor, make an appointment with Eric. He is friendly, knowledgeable and helpful!
MiniME • April 4, 2021they fitted the wrong glass on my Lexus and broke the moldings. i had to insist Lexus redo and replace it - thank goodness Geico agreed.
Louie • June 20, 2012We were treated respectfully. The staff's demeanor is a good balance of polite and personable.
Land Rover S. • November 26, 2012We appreciate your tip, Jonerik! "Karen is the sweetest lady. Bought two cars from her..." Be sure to stay current with our dealership by checking us out on Facebook and Twitter.
Karolina 🦖 • November 8, 2015We really didn't like the service. Now we're purchasing a Volvo from Palo Alto dealership where they actually respect their clients.
Jonam • November 19, 2013Always buy an extended warranty. I had purchased an 8yr 120K miles for $1640 in Dec 2007.
Arrow • July 21, 2011Adam was very helpful and patient. Their refreshment bar stocked with a good range of donuts and bagels, not to mention coffee.
Konfusis M. • October 3, 2018Great place to get service and sales 7 days a week. I have been coming here for many years and will continue. 👍👍
Sandhya I. • October 7, 2023Not the best experience, poor customer service and tiny showroom. Sales Guy was so reluctant on the test drive and never attempted to converse.
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