Bryan S. • August 25, 2022Rooms are great and require key access just to reach from the elevator. Breakfast is the best. The employees are exceptional.
Meg C. • October 5, 2013Stay here during Art Prize, even if you are from the area. It's a beautiful hotel right in the middle of all the action. Hotel staff is awesome and rooms are lovely!
Kaytlin M. • April 27, 2013I highly recommend this hotel. the staff is very friendly, rooms are clean & everything is very accommodating.
Olga S. • March 13, 2017Very bad soundproofing. You will hear every step and every sigh of your neighbors. The air is too dry. Artificial daylight is always 'on' in the inner space.
Todd S. • December 4, 2014Great downtown hotel that is within walking distance of lots of food and nightlife spots. My 1st choice of hotel while in Grand Rapids.
John H. • April 14, 2015Clean hotel in northern grand rapids. See if you can get upgraded to a suite which is huge and has a jacuzzi tub. Really comfy beds. Slow internet.
Saroj M. • July 15, 2011The hotel restaurant is surprisingly good. The spinach-artichoke dip is particularly excellent.
Thomas • December 2, 2012The people here are so friendly. You cannot beat the price or the hospitality of this place!!! Just truly great full for the Runucci House!!
Brian W. • November 10, 2021The parking lot, while close to the entrance, is a pain point. You have to check in first in other to get into the lot.
Amanda F. • March 27, 2012amazing place, so grateful for the opportunity to stay here while my babies are in the NICU at Helen Devos Childrens Hospital
Tracey M. • February 1, 2019If you're on tight budget this is the place to rest
Andy C. • January 13, 2013Ask to be placed on the second floor. You'll hear your upstairs neighbors on your ceiling otherwise.
Jason F. • July 30, 2021Nice hotel. Clean, easy to access. Lots of rooms. Has the nice fire pit for smokers / outside beer drinking. No free breakfast, as it's not a Holiday Inn Express.
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