24 Tips and reviews
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- Michelle LancasterJune 2, 2013Be ready to walk to the rental car area from the terminal. Brutal in summer heat too. Takes 10 minutes minimum if you're not in a hurry.
- E CamaroApril 23, 2013After almost an hour they finally got me a car. Now waiting to exit and the line is 20+ cars. Hertz President Club means NOTHING. Will take about 75 mins to leave with the car.
- Rachel KSeptember 2, 2017Pretty long walk from gate to car but it is nice not worrying about getting on a shuttle.
- Bill AllemonAugust 1, 2012Get ready for a hike. The car rental facility is three country miles from the terminal.
- Monte BoyerFebruary 28, 2013On top of slow service, they charged crazy mileage amount and refused to change it. Rental agreement had unlimited miles. Why am I Gold? Goodbye Hertz - hello Avis! #avis
- E CamaroApril 22, 201370+ Hertz #1 Gold customers waiting in line to get a car tonight. Over an hour wait for a car and no explanation. Bad service not like usual Hertz service.
- Michael FarnhamFebruary 7Beware! Hertz Nashville Airport: No vehicle choice, unexpected $615 charge. No live agent for help after the rental, just frustration. Disappointing experience.
- Linda Fitzsimmons BelcherSeptember 13, 2011Have a line of people and no cars available even though I have a reservation
- Monte BoyerSeptember 24, 2014Left a tip in feb 2013 about horrible service at Hertz - I've rented from Avis roughly 70 times since then. Avis in Memphis just upgraded me to BMW 528i. Not missing Hertz at all...
- Huge BownerOctober 29, 2021Worst experience EVER!!!; #1 Office closed couldn't get car til morning had to reschedule my AM sales meeting BAD! #2 Ignored my Gold member reservation #3 fuel charge even though I declined
- Lisa PriceDecember 17, 2011Really don't like the new set up. Very inconvenient and far from the terminal.
- Kae RobertsNovember 27, 2011Absolute worst service availablen car wasn't in its spot twice, and this one is dirty after we paid for an upgrade!
- Olivier MergeaiMarch 16, 2016Mai 2014 : Moyen, voiture avec beaucoup de km, plus de 45.000, Hertz a réduit la qualité de ses voitures.
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