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"Incredibly crowded for a first class lounge. Kinda defeats the purpose. Food offering ok, but the cattle market vibe is gross and the boarding announcements are deafeningly loud."

"Better if you’re taking a Qantas flight. Once all the QF flights have gone, it gets flipped for BA customers, at which point it sucks with less catering options. Seating could be more comfortable."

"The best lounge in Heathrow - no competition. Delightful service, excellent food and serenely calm. Excellent job Qatar!"

"Extremely bad service, and filthy. Dirty everything. Even the menus are encrusted in old food. Horrid place."

"Awful place. I hate the Bangkok Airways monopoly on this island. Makes me never want to come back. Total lack of aircon, infested with mosquitos and rude staff."

"No air conditioning, hottest place in the entire airport and slow wifi. Seriously, if you want to be a world class airline you have to do better than this!"