Isetan
(伊勢丹 新宿店)
Department Store
新宿区
"The best food Hall in Tokyo"(6 Tips)
"It's the best department store in Japan🙆"(3 Tips)
"¥5000 min and ¥500000 max for a tax refund on the 6th floor."(3 Tips)
"Basement food court is awesome!"(2 Tips)
See what your friends are saying about Isetan.
By creating an account you are able to follow friends and experts you trust and see the places they’ve recommended.
orSign up with email
83 Tips and reviewsFilter:
- rooftop
- food hall
- shoes
- cake
- wine
- (15 more)
Sort:
- Popular
- Recent
Matt Ta-MinApril 4, 2016High class luxury shopping mall in Shinjuku. There's an awesome food court unmatched in Tokyo. The tax free counter is on 6F @ the back. Bring your passport & they give you a cash refund there & then.Upvote19DownvoteUpvoted 3 weeks ago
Kylie WilsonJuly 14, 2016My favourite Tokyo department store. Get lost in the basement food floor. Literally. It's huge, get breakfast, lunch, dinner, snacks, groceries, and all the specialty Japanese goods.Upvote15DownvoteUpvoted Jan 8
Bonny LeeOctober 21, 2013The baby changing and feeding room is impeccable. Stokke chairs are available. If you are visiting tokyo with a baby, mark this place for pit stop and you won't regret it.Upvote10DownvoteUpvoted 5 days ago
Travel + LeisureFebruary 21, 2014This department store, spread out over eight buildings in Shinjuku, stocks a great selection of international products (French macarons; German cakes) in its basement food hall.Upvote13Downvote
MariaNovember 22, 2014Basement food court is awesome! And when you have finished purchasing your food, go to 7th/rooftop level to have your mini picnic :)Upvote3Downvote
Lisa StarbucksApril 15, 2017I feel dirt poor 😑😂 The department store is amazing if you have the cash for it. It has all the high end brands. The man glasses selection and female bags are the best.
UpvoteDownvote
Bardia K.December 30, 2015The food hall is a must, but make sure any photos in the store are taken inconspicuously. They don't seem to want free worldwide advertising of their artfully handcrafted food and beautiful displays.
UpvoteDownvote
olivier PEYRENovember 13, 2016The food court in the basement is an amazing showcase of the most delicious (and prettiest) food from all over JapanUpvote1Downvote
Allyson DowneyApril 3, 2018The basement food court is amazing, and they have gorgeous locally-made ceramics in the housewares section. They also have artisans making things like carved spoons and cut crystal on-site.UpvoteDownvote- Leonardo DMNovember 22, 2016the trendiest department store in Japan, Isetan Shinjuku is renowned for having its window displays created by leading artists and offers only the finest in food, clothing and homewareUpvoteDownvote
Raven AmosNovember 15, 2022They have a perfume corner in 1st floor which gathering around 10 different brands of perfume. Worth to give it a try.
UpvoteDownvote
hello_emilyFebruary 21, 2016This place is AMAZING! Get yourself down to the food area in the basement. Your mind will be blown 🍈🍒🍤🍥🍡🍰🍬Upvote1Downvote
Alisaun BinderFebruary 15, 2013This is my favorite department store in all of Tokyo. I grew up going here. They are always renovating, and changing with the times. The clothes, makeup, shoe selection, and service is unrivaled.UpvoteDownvote
CarmenMarch 22, 2015Perfect place for luxury shopping in Tokyo. Love on the second floor the exclusive shoes selectionUpvote1Downvote
Cindy WongFebruary 26, 2019Buy food from basement department store. You can go to 7th/rooftop level to have your mini picnic or take it near the Shinjuku Gyoen Gardens nearby.UpvoteDownvote
Bruno BelcastroSeptember 15, 2017Amazing Department Store. Check the food court in the basement for some serious munchies.Upvote1Downvote
Richard JangDecember 2, 2016Wifi is available at the shopping mall. English speaking staff is available. Plus free drinking water for all customers.
UpvoteDownvote- Ann SakaiFebruary 5, 2017Great customer service. It's the best department store in Japan🙆Upvote1Downvote
Dey SibalApril 4, 2016Head to B1 for their Depachika. Wide variety of bento awaits--- from Japanese to Western food. You also shouldn't miss their selection of Jap sweets!UpvoteDownvote
SonyMobileWTA ManagerSeptember 5, 2011The Isetan shopping center is that big that it even has a building just for men's clothes as well as a massive choice of women's fashion, home accessories and so much more!Upvote1Downvote
Check out the depachika (basement level) for delicious foods!Upvote1Downvote- ZaraApril 7, 2015Great food basement, gift and art departments. Directly connected to subway. One of my faves in Tokyo.Upvote3Downvote
Glen TanDecember 22, 2015Better food hall than Takashimiya: Larger and with better variety. If you can't decide or are short on time, this is the one to pick!UpvoteDownvote
Miki ShimizuAugust 5, 2013Very fancy and classic department store. There have everything that you need for gift which is cosmetic and clothes, jewelry.Upvote1Downvote- olivier PEYREOctober 17, 2018Go to the basement floor where you can purchase all kind of delicacies from around the country.UpvoteDownvote
Stephen 🥞🍱🍣🍛🍜🍘🍟🍔🥨🍰🥑October 11, 2016Lots of nice stuff to buy, usual range that department stores sell. Beautiful store too!UpvoteDownvote
MIKR TatOctober 14, 2014Around this area there is a world money exchange shop . Very easy to find . Basement2.
UpvoteDownvote
Arnold MeziniJune 12, 2018Isetan in Shinjuku has perhaps the biggest depachka with the most selection of desserts!UpvoteDownvote
Sharon MartinJanuary 11, 2015must check out the food hall here! tuna, rice, and prepared foods by famous local restaurantsUpvoteDownvote
Shannon ChowSeptember 15, 2014Shopping for the ladies and men. It's a huge departmental store. They even have a floor specifically for petite ladies!UpvoteDownvote
Francesco Paolo FumarolaOctober 8, 2018Half an hour before closure you can buy delicious food in the basement at discounted priceUpvoteDownvote
RSeptember 1, 2015A big shopping mall that you need to visit when you are visiting Shinjuku region.UpvoteDownvote
N NJune 11, 2014B1 of isetan should be marked a tourist must-see. Japanese service and food options at one of its bestUpvote1Downvote
Kenneth TiongJune 4, 2013Almost every perfume in parfum concentration is available here for the testing. Case in point: Guerlain's L'Heure BleuUpvoteDownvote
Yann PersonFebruary 4, 2016A lot of choice between japanese, european and american brands!UpvoteDownvote
My wife and I usually go to shopping weekend.Our favorite floor are B1, ground and 4th.Upvote1Downvote
- Free daily deliveries of your shopping to Westin Hotel on 6FUpvoteDownvote
Samuel OsorioSeptember 11, 2011Wooow Isetan it's the best place for shopping!!! one building only for men's and the B1 floor it's the food paradise!!!Upvote4Downvote
Eisuke RAFA SatoDecember 18, 2015Absolutely the best department in Japan. We can find everything.UpvoteDownvote
Mikko ManninenNovember 7, 2012High level department store, multiple choices of good restaurants at the top floor.
UpvoteDownvote
Viviana Shiroma MasakiMarch 14, 2018Inside a Japanese Tattoo Studio 🌸 Vlogmas Day 11 https://youtu.be/hauPhe--xWU via @YouTubeUpvoteDownvote
MakiAugust 23, 2011i luv shopping at Isetan! excellent customer service, very proffesional. top of the top!UpvoteDownvote
FraserFebruary 16, 2013Great loved this store the men's section has some nice things in itUpvote1Downvote
mark hullOctober 30, 2010Gaijin tip. Go to first floor to the food department. 100% awesomeness. Makes Harrods in London look like chumps.Upvote7Downvote
5,318 Photos
Foursquare © 2025 Lovingly made in NYC, CHI, SEA & LA
Open until 8:00 PM (Show more)
- Mon–Sun
- 10:00 AM–8:00 PM
+81 3-3352-1111
Features
Credit Cards
Yes (incl. American Express & MasterCard)
See More
Places inside Isetan
- 8.6
"Good selection of brand names in big sizes on the super men's floor (7)."
Rob Beattie - 8.7
"Very interesting place for food connoisseurs! Vary in ultimate sweets from Jean Paul Hevin to Toraya."
dawn.in.newyork - 8.0
"Chiki-san is a sweetheart. She speaks perfect English! Make sure to get the chocolate cake with raspberry - very chocolatey but not that heavy. And a secret: all teas served here are Mariage Frères'."
ivy♥
You might also like
- 7.9
"Classic Japanese Departo. Great selection at the depachka and restaurants on the top floors. The housewares department also has high quality sake glasses, etc."
Arnold Mezini - 7.6
"Unbelievable department store. Best part is the food offering on the basement level. They have delicious food, thousands of options, breads, sushi, chinese, sweets."
Kate Furst - 7.0
"Floors and floors of everything. Quite an experience especially the food level. If you're working in the area and have extra time to spare over lunch, do visit."
Y.
Appears on 1,019 lists
T+L's Definitive Guide to Tokyo
Created by Travel + Leisure
33 items • 91 followers
Created by Massara Nati …
79 items • 80 followers
Created by Tomohiro Gouya
131 items • 220 followers
