only go here to make a purchase, as far as the "geniuses" at the bar....ehhh, the girl used google trying to figure out the problem (I did that!) take the trip to any NYC store. Fixed in 20 mins.
if you need to go to the genius bar, schedule your appt. online oryou can go to the store and personally schedule the appt... but do it early cuz their time slots fill up quick!
The people are polite, but service is slower than molasses in January. Service is geared to the schedule and not the customer. This is an apple problem, not just this store.
Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch... and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.(Show more)