Victor Hugo Terminal
Rail Station
Folkestone
"Take a ride through the tunnel and travel between France and the UK."(6 Tips)
"Great offers always to be found at Eurotunnel shopping"(6 Tips)
"The terminal itself is much better than the one on the French side!"(2 Tips)
"You only get on your booked train or hours later!"(3 Tips)
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72 Tips and reviewsFilter:
- france
- eurotunnel
- trains
- wine
- wifi
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Michelle HarrisJanuary 22, 2015To say sorry for delays all drinks are free and a little food package .. Staff all very cheerful and helpful however difficult to say how long we have to wait - Burger King staff very helpfulUpvote29Downvote
JamieAugust 9, 2016Magical train where you drive on one side, and come off the other and everyone is driving on the wrong side of the road!Upvote22Downvote
Endre FejesFebruary 17, 2015Having the passport control after the calling might prevent boarding your train but they usually care much less than on the way into the UKUpvote36Downvote- Much improved terminal than it used to be. Better choice of food outlets including Burger King and Starbucks. Toilets refurbished and relocated to a bigger location in centre of terminal.Upvote5Downvote
Luca MartinengoFebruary 24, 2014Try to arrive 2 hours earlier then your departure time: you won't miss your slot and, if you are lucky, you'll be able to travel earlier!!!UpvoteDownvote- Alex CurielDecember 21, 2018Take your car to France via the Channel Tunnel. The terminal itself is much better than the one on the French side!UpvoteDownvote
If you get time get a breakfast bun at Rest-Bites, £5.00 including coffee! It's not a bad deal and the staff are great ;-)Upvote1Downvote
Geert BarentsenDecember 22, 2013The Eurotunnel toilets won the Loo Of The Year Awards 2013. Try the soap, the viscosity is superb!Upvote2Downvote- Public WorksFebruary 15, 2012One of the top public works projects in the world! Take a ride through the tunnel and travel between France and the UK.UpvoteDownvote
You can now make phone calls and use the Internet under the sea. Bizarrely only in one of the two tunnels...Upvote3Downvote
Atif HussainFebruary 21, 2015#quick #easy #fast way of travelling to #Europe #Eurotunnel tickets are expensive though
UpvoteDownvote
Dave RowleyJune 20, 2013If you arrive early you can usually catch an earlier train, although there may be a small fee.UpvoteDownvote
Mark HenwoodAugust 27, 2013The Eurotunnel is a great service but the price of food in the terminal is DISGRACEFUL. £5 for a ham sandwich. Greedy & opportunist. Booo.UpvoteDownvote- If you are on the single deck the loo is just beyond the loading deck each end of the trainUpvoteDownvote
Karlijn MollSeptember 21, 2017Service sucks if you have a dog because you are not allowed in and have to sit behind the back of the building in the naughty corner
UpvoteDownvote- Don't bother turning up early anymore, but don't be late either! The good old flexibility has gone... You only get on your booked train or hours later!UpvoteDownvote
Sometimes the air air-conditioning works but if not move to a part of the car / train that does. Sometimes just part of a cars A/C is broken!UpvoteDownvote
Much more civilised, as with roof box this time & can be less more inside a coffin double decker situation.. :)
Upvote1Downvote
James DeanJune 24, 2011If you decide you want to exit the terminal and return for any reason, simply request this in the terminal building and they will sort out the paperwork to do so...Upvote1Downvote- MacEmergency Apple Mac Repairs LondonJuly 19, 2015Apple Mac Data Recovery Service in LondonUpvote1Downvote
Kimberley-Marie SklinarMay 25, 2013Bring on a book if coming at half term or bank holiday!Upvote3Downvote
Heidi ParrisAugust 28, 2011I love France, but Calais does stink!! Load up your car with very cheap beer and wine!!! :)))UpvoteDownvote- Great tea and coffee @ coffee shop in the lanesUpvoteDownvote
If you want to get breakfast at the Welcome Break, better pay by cash; otherwise you're likely to wait half an hour for the broken card reader (and may miss the train!)UpvoteDownvote
The timings are tight so don't get caught out by 'wait for call' but look more at final call time when thinking of ordering foodUpvote1Downvote
No matter what time you travel at you will always get delayed. Poor customer service. Ya time to stop overbooking trains to manage the traveler flowUpvoteDownvote
Charl ChapmanFebruary 15, 2013Toilets are at either end of the train - don't wait until the last minute!UpvoteDownvote
wi-fi password: Free wifi in the passenger building! - via 4sqwifi.comUpvoteDownvote
Shelly BlakeFebruary 15, 2013Showing up early can have benefits, we caught an earlier train!UpvoteDownvote
Dave WhiteNovember 13, 2011Buy lager before you get here because I can't find anywhere that sells it except the barUpvoteDownvote
Alice DraperJuly 30, 2011No need to rush, If you get there within two hours of departure time then they'll put you on the next available free of chargeUpvote6Downvote
You can dump out your trash , use the toilet or buy a snack while you're waiting in the lanes before boarding the train.UpvoteDownvote- Would be good if they took example on the French and put the terminal AFTER the customs ...UpvoteDownvote
Take snacks and drinks, expensive to pick up from these shops.UpvoteDownvote
Adam LewisJuly 30, 2011If you arrive late but within 2 hours they let you on another train. So don't panic!Upvote2Downvote
- Great offers always to be found at Eurotunnel shoppingUpvoteDownvote
Natalie SherborneMarch 17, 2011If some of the trains are cancelled, everything turns chaotic!Upvote4Downvote
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Victor Hugo Terminal is a waiting area for boarding the train...(Show more)
Open (Show more)
- Mon–Sun
- 24 Hours
+44 844 335 3535
Features
Credit Cards
Yes (incl. American Express & MasterCard)
Wi-Fi
Yes
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