Shaner Hotel Group

Holiday Inn Express Charleston-Civic Center

Hotel
Downtown Charleston, Charleston
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7.2/10
58
ratings
  • Stars
    Ranked #2 for hotels in Charleston
  • Tips
    Nicole F.
    "Front desk very friendly!!! Jim the shuttle driver was awesome!"(2 Tips)
    Mikala S.
    "Close to downtown and riverfront. 2 miles to Capitol."(2 Tips)
    John P.
    "Great hotel friendly staff clean rooms free breakfast."(8 Tips)
    Shannon J.
    "Hotel was clean and nearby the capitol."(2 Tips)
Tips and Reviews icon25 Tips and reviews
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  • Ramakrishnan M.heart icon on user image
    The front desk staff was very friendly and helpful! Don't miss the breakfast here! They have double chocolate chip muffins along with a bunch of other great items! Which is a win in my book.
    Upvote1Downvote
  • Magnum J.heart icon on user image
    Magnum JacksonDecember 28, 2015
    Early check in was a breeze, offered you complimentary cookies and drinks while you wait. It's the perfect location. Directly off the highway and walking distance to the Civic Center and a HUGE mall
    UpvoteDownvote
  • Mike B.heart icon on user image
    Mike BrownApril 8, 2017
    Holiday Inn Express is a great chain so you know you can expect amazing service to come standard with your stay, but the level of comfort here is above and beyond what I expected.
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  • Mikala S.heart icon on user image
    Mikala SSeptember 2, 2017
    One of the better hotels near the convention center. Friendly and accommodating staff. Close to downtown and riverfront. 2 miles to Capitol.
    UpvoteDownvote
  • Adam W.
    Adam WagnerOctober 14, 2015
    The management and staff are very helpful and friendly. This is certainly not "your grandfather's Holiday Inn" The brand has really come along way in recent years.
    Upvote1Downvote
  • Nakia C.
    Nakia CampbellSeptember 10, 2012
    Stayed on the 4th floor. Not a bad room at all. At first room smelled musty called front dear and this was taken care of ASAP. Most staff very friendly and super nice. Loved the shuttle driver.
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  • Nancy L.heart icon on user image
    Nancy LingoSeptember 11, 2018
    Great location near shopping center, and a bit further to old section. Can walk to lovely Chop House.
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  • Adam W.
    Adam WagnerDecember 6, 2015
    The property once again lives up to its standards.  I would definitely recommend the HIE Charleston.   
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  • John P.heart icon on user image
    John Peterson Jr.March 8, 2014
    Great hotel friendly staff clean rooms free breakfast. Love everything here.
    UpvoteDownvote
  • L. S.
    L. StanJune 6, 2014
    Comfortable accommodations, good breakfast selection, Complimentary street maps available.
    UpvoteDownvote
  • Rekko P.
    Rekko PattonJuly 29, 2014
    Been here 50+ times
    In love with Rick, make sure you tip him good. He is awesome.
    Upvote1Downvote
  • Brandon T.
    Brandon TerryAugust 3, 2013
    Stayed in Room 307. Room was decent but lacks microwave and refrigerator unless you ask. Bathroom door was missing the lock button. Breakfast was good and plentiful.
    UpvoteDownvote
  • Shannon J.heart icon on user image
    Shannon JeropkeNovember 22, 2021
    Hotel was clean and nearby the capitol.
    UpvoteDownvote
  • Nicole F.
    Nicole FankhouserOctober 16, 2013
    Front desk very friendly!!! Jim the shuttle driver was awesome!
    UpvoteDownvote
  • Kevin C.heart icon on user image
    Kevin ChueyJuly 28, 2013
    Really nice place. looks like they remodeled recently. elevators are slower than molasses.
    UpvoteDownvote
  • Phoebe K.
    Phoebe KingsakMay 20, 2012
    Best continental breakfast! The pancake machine is seriously awesome
    UpvoteDownvote
  • JJ D.
    JJ DeBrosseJuly 21, 2013
    Great stay, great breakfast
    UpvoteDownvote
  • Billy F.
    Billy FairchildApril 27, 2011
    Been here 10+ times
    Great stay. Best hotel I have had in a LONG time!
    UpvoteDownvote
  • Billy F.
    Billy FairchildApril 28, 2011
    Been here 10+ times
    Billie Jo is awesome! She works front desk and is super sweet!
    UpvoteDownvote
  • Keri W.
    Keri WilliamsJuly 8, 2013
    Been here 5+ times
    Wifi sucks... Called front desk to reset modem and he wasn't interested in helping me at all.. Instead just told me to restart my computer...in which I had just told him I had done!!
    UpvoteDownvote
  • John P.heart icon on user image
    John Peterson Jr.March 28, 2014
    Love this place
    UpvoteDownvote
  • Kathy S.
    Kathy SloaneMarch 28, 2012
    Renovation underway... Refreshed rooms on some floors
    UpvoteDownvote
  • Bill K.
    Bill KirbyJuly 12, 2012
    Been here 5+ times
    Bathtub is filthy here. And don't get room anywhere near the elevators. They are very old and noisy!
    UpvoteDownvote
  • Amanda A.
    Amanda AbernathyMarch 3, 2012
    99 dollar special
    UpvoteDownvote
  • Brian P.
    Brian PeatJuly 16, 2010
    Free breakfast but no real food service.
    Upvote1Downvote
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