Hotel Riu Cancun
Hotel, Beach, and Swimming Pool
Cancún
"Diego in the pool bar"(2 Tips)
"The farmacia has learned and adapted."(2 Tips)
"... has a gym, sauna, and Jacuzzi."(3 Tips)
"El spa (spa) no esta incluido :("(3 Tips)
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50 Tips and reviewsFilter:
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- hot tubs
- spa
- wifi
- water views
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What a place! Food is consistently amazing and a special shout out to the entertainment team - the best I've ever experienced. Rooms are a little dated but I can live with that.Upvote4Downvote
Cancun PAugust 11, 2015Now this is just as god as the riu palace however where the riu palace is quiet and relaxing this one is more of a party resort theres a club and a 24 hr bar where they serve fruts and burgers.
UpvoteDownvote- DHR.comMarch 28, 2012Experience excellent service, a fantastic white sand beach in Cancun, Mexico. Also don’t miss the treatments at their world-class Renova Spa, which also has a gym, sauna, and Jacuzzi.Upvote1Downvote
Kyle GouletFebruary 18, 2015Beautiful. The liquor is low end, but it's free and no one is complaining. I wish the bar tenders knew a little more as to what to do with the liquor. But, it's such a great place. 5 stars in my mind.UpvoteDownvote
HklingApril 1, 2012Awesome customer service.. Had bugs in our room.. Quickly exterminated.. And very helpful to book reservations outside of resort. Also Note: can only book the a la carte 2 days in advance! :(Upvote1Downvote
Stephanie ChengFebruary 1, 2016Awesome services by all the staff. Room is clean, and ocean view is perfect! Thanks =)UpvoteDownvote
Martha LutzFebruary 23, 2011Don't worry if you can't get a dinner reservation - just show up at the first seating time (6:30 or 7 depending on season), and you will prob get seated after around 10min.UpvoteDownvote
Bryan PedersenJuly 8, 2013Awesome spot. One of the best in Cancun. Go for the seafood paellaUpvote1Downvote
David SowersbyJune 7, 2011This is our 6th time back to CUN and 2nd at this hotel. Love it! We have stayed in all three RIUs en cancun... All great :)UpvoteDownvote
Collin McNovember 24, 2014Request your mixed drinks with Bacardi, Appleton or Captain Morgan rum, they will taste better.UpvoteDownvote- Rachel MNovember 12, 2011Diego in the pool bar is adorable, as are Adrian, Emily, and Carina on the entertainment staff :) xoxoUpvoteDownvote
Rafael AstranaJuly 5, 2011Not only in hotel but anywhere in Mexico giving tips returns you a super customer treatment, large doses, extra towels, anything that you may need.UpvoteDownvote
Have lunch at the italian restaurant in the lobby. Order the steak. Absolutely delicious.UpvoteDownvote
- HklingMarch 30, 2012Buy the wifi card.. You can use it throughout the resort. Not limited to your room as they sayUpvoteDownvote
The Room balcony has a terrible view! It has a concrete wall of the size of a person!!Upvote1Downvote
Give the bartenders a tip and you will be treated as a kingUpvote1Downvote
Ryan MichaelsenSeptember 24, 2011WiFi is only available in lobby so be sure you grab a drink before catching up on Facebook.UpvoteDownvote
Marcia JacobiOctober 2, 2011The people who work here are FANTASTIC!! They keep me coming back every time I can!!!UpvoteDownvote
Kyle O'ConnorFebruary 23, 2011Use the farmacia in the mall across the street (Plaza Caracol) for cheaper sunscreen than in the Hotel's tiendaUpvoteDownvote
Courtney HerzogJune 27, 2011Ask for el Hefe at the pool bar. Aka furtunato. He is the best!UpvoteDownvote
The lobby is the only place to get WiFi. However, Riu staff will bring you drinks though!UpvoteDownvote- KennyApril 25, 2011The farmacia has learned and adapted. I could only save like 2$ in sunblockUpvoteDownvote
Brazilian restaurant has some magic if you ask
UpvoteDownvote
Paul LinMay 1, 2011tips? avoid like the plague. they will call security on you after you enquire about prices. potential customer = harassed. nice!UpvoteDownvote
sharva LMarch 10, 2013Hotel was ok. Those reservation resturants are never available. Never againUpvoteDownvote
Karla EstañolMay 15, 2015El mejor hotel ❤️😊 modernizado y si duermes mucho no te quedas sin comer. El sol esta a la orden del día. Tiene 2 piscinas y un jacuzzi. Los meseros son geniales y todo el personal.Upvote4Downvote
excelente servicio, comida abundante y deliciosa, los tragos no dejan de fluir... un hotel mas para adultos que para familias.. muy bueno para conocer gente de todas partes del mundo...Upvote3Downvote
Samir RifaiOctober 4, 2014Uno de los mejores resorts en todo Cancún, la playa y el mar son excelentes, comida muy variada para todos los gustos, hay un bar de deportes 24h donde comes y hay juegos. El mejor trago: "Goodbye".Upvote2Downvote
EdwardMay 18, 2014La comida es excelente, todo el tiempo te estan ofreciendo bebidas a tu gusto, la playa esta muy bien cuidada solo bajen temprano para tomar el sol, ya que mas tarde el sol no da sobre la playaUpvote4Downvote
Renata CamposJanuary 8, 2015Hotel muito bom all inclusive com vista espetacular para o mar do Caribe, comida deliciosa no buffet, só não agradou o restaurante japonês. Ponto neg: academia ruim pequena e alg aparelhos quebrados.
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Héctor ÁvalosSeptember 6, 2014El hotel es hermoso, te atienden muy bien, lo mejor es la comida, puedes comer a la hora que sea :) todo es genial
Upvote1Downvote
Ehecatl Lorenzo PerezApril 13, 2016las instalaciones de primera el servicio en bueno pero no excelente y la ubicacion magnifica sin duda alguna lo recomiendo
Upvote1Downvote- Renata CamposJanuary 8, 2015Dica: o pessoal guarda as melhores cadeiras perto da piscina com vista para o mar, onde bate o sol, antes mesmo do amanhecer. Aproveite o espaço com hidromassagens que fica meio escondido do resto.
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Greice De Rossi GavaNovember 13, 2015O atendimento é ótimo, os restaurantes, as piscinas e a praia na frente do hotel. Pontos a melhorar: ter wifi liberado nos quartos (atualmente o wifi só é livre no saguão e piscina) e o spa (caro)!UpvoteDownvote
Ellen VasconcelosJune 25, 2013Atendimento excelente com funcionários muito simpáticos e prestativos. Localização top, em frente a um shopping e do lado das melhores baladas de Cancun. Comida farta e muito boa! Volto com certeza!Upvote7Downvote
Flávia Fenerich De Moraes FerrariJanuary 25, 2014Excelente resort da rede RIU. All inclusive de qualidade, atendimento ótimo, localizado perto de shopping e das baladas. Vale a pena conhecer este paraíso!!! Alegria, si si si! Problemas, no no no!!!!Upvote1Downvote
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Amenities include 10 restaurants and bars, including an Italian...(Show more)
Open (Show more)
- Mon–Sun
- 24 Hours
+52 998 848 7151
Features
Credit Cards
Yes (incl. Visa & MasterCard)
Wi-Fi
Free
Restroom
Yes
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Maria G. - 7.5
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