"Took another 10 min to check in because they insist on having to key in ALL our 7 passports! What a waste of time. I asked her why, she muttered she has to key into the system? Duh!"
"Hotel service is bad! First they took a long time to even notice we are checking in. Then insisted that I did not book an additional bed. Even after seeing my printed proof, no apology at all!"
"Oh my goodness! Beware of this cashier at guardian - a guy who accidentally put new paper into my bill and ask me to wait while he clear his customers?!!!!"