Lanette Erby

"Fantastic customer service! For just a few bucks more, grab an indoor, climate-controlled unit. It's a great deal, especially if moving in August like we are. Clean and beautiful facilities, too."

"Yes, we like tips. They go toward our employee health plan."

"John comes in every day for a medium drink and a chocolate chip cookie. Our fountain drinks and cookies are that much better than everyone else's. Thanks, John!"

"There's a woman who comes in almost every day and orders the chicken salad with no bun. It's that good."