Rachel Schwartz

"Service is really poor especially if you sit on the Bedford side. Drinks are inconsistent. Food is good."

"Sometimes room service doesn’t answer. If you go down the actual restaurant they will take care of you."

"It's under construction & I didn't know that prior to booking the room for a conference. It was really a terrible experience. No amenities except the pool/gym and makeshift "restaurant" from 5-9 pm."

"Why do I even bother? They're so rude. The salads take over 30 mins to make. It's an extra $2 to get them chopped. They often get the salad order completely wrong or forget to make it all together."

"Check the colors before you use them: "Turquoise and Caicos" is not a white nail polish, it's turquoise. The salon adds old labels to the wrong polish, the polishes are old, & the manicure is sloppy."

"The Grand Location give a great long lasting beautiful manicure, I think better than the Bedford one! Bring your own nail polish though because they don't always have the best selection of the basics."