Steve Marshall

"I’m yet to have a meal here that I’ve liked. The pizzas are fine, the rest is trying too hard to be interesting or clever. The only reason to go here is because they can easily seat large groups."

"Nice pies and puddings, but the kitchen staff don’t seem to realise the diners can hear the complaints the staff are making about their (fairly simple) requests. Or maybe they do, and don’t care?"

"Awful service, including being asked by the staff how much my meal was when trying to pay. Crap ramen, too, after waiting an hour for it."

"Warm walnut cookies on arrival, endless black pudding in the breakfast buffet, and views of the castle from many of the rooms. What more could one want?!"

"The staff are always downright surly. The pizzas are nice, though, and other food is occasionally decent."

"Don't bother with The Clapham North. Food is mediocre, as is the service. Go to Mendoza Square or Red Dog Saloon a few doors up the road instead."