Toni Caldwell

"Check out is horrible. It's Sunday Xmas season. 4 Lanes open and of course the dreaded are check but lines in all are at least 10 deep."

"Most of the REI breaks is just as good as Patagonia or north face. Shop smart. Better to buy items here where people actually utilize and know their equipment."

"Not only is this location turned in to Walmart with self checks but waited in the morning at and check for someone to help me and no one around so left without purchase."

"Customer service going downhill. Don't try to buy gift cards before 7am, apparently they are not allowed to do it or don't know how."

"I love the fact you can get prepared food and cook it yourself. In an historic building, the ceilings are beautiful. Friendly service"

"I like that they have meals to go that you can take home and cook yourself. Very friendly. In an old historic building, ceiling is beautiful."