Important Update:The City Guide web experience will be sunsetting on April 28, 2025. Please visit our FAQ to learn more.Guest Relations
Tourist Information and Service
Lake Buena Vista
"Staff here is super helpful."(3 Tips)
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9 Tips and reviews
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Tracey CarlsonOctober 22, 2013David from Ohio was great, really went above and beyond.Upvote7Downvote
Taylor BeansJuly 3, 2013Be sure to speak with Jimmy he was super nice and quite knowledgeable!Upvote5Downvote
GeoffApril 5, 2012Most friendly and helpful cast members I've encountered in a long while.Upvote5Downvote
Jessi WOctober 27, 2013They have an awesome pin book here for anyone who is looking to pin-trade.Upvote1Downvote
KatieMarch 25, 2012If you're an AP holder, be prepared to be talked down to by CMs who think everyone is on vacation.Upvote4Downvote
Kelly McCormickJune 30, 2012If you are replacing a lost annual pass they will refund your parking $ if you bring your receipt!Upvote1Downvote
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Guest Relations
Animal Kingdom (Walt Disney World)
Lake Buena Vista, FL 32830
United States
Lake Buena Vista, FL 32830
United States
None listed (See when people check in)
People tend to check in during these times:
- Today
- 10:00 AM–3:00 PM
- 5:00 PM–6:00 PM
- Sat–Sun
- 8:00 AM–8:00 PM
- Mon
- 8:00 AM–7:00 PM
- Tue
- 8:00 AM–11:00 AM
- 1:00 PM–7:00 PM
- Wed
- 7:00 AM–5:00 PM
- 7:00 PM–8:00 PM
- Thu
- 7:00 AM–7:00 PM
See More
Other places inside Disney's Animal Kingdom
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- 7.8
"Great service. Very friendly and helpful."
Tamara A. - 7.5
"Baby care center is AMAZING! Clean, cool place to nurse, feed and change your baby. Every park has one. Thanks Disney!"
Kacey Rupczynski - 8.4
"The staff here was so helpful in assisting us with an issue we had with our tickets. They handled it quickly and professionally."
Slightly Perfect
Places people like to go after Guest Relations
- 9.3
"Really good place to visit! Amazing and beautiful at the same time! Recommended to all ages!"
Jhosue Santos - 9.4
"Expedition Everest is always amazing. I love that ride but during a busy day, wait times will be long so make sure to book a fast pass."
Toni DeMunck - 9.5
"Drop is not as big as it looks from the outside. I'm a wuss and I survived! Fun but quick, and the single rider line goes fast, but you WILL be separated."
valerie
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