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The Westin Chicago River North

Hotel
Near North Side, Chicago
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8.0/10
245
ratings
  • Tips
    Rishi M.
    "One of the best Westin's I've stayed at."(5 Tips)
    Faisal S.
    "Best hotel in Chicago 👌🏼👌🏼"(3 Tips)
    Mitty C.
    "My favorite Starwood hotel in Chicago"(2 Tips)
    SNOCRU
    "Ask for a river view theyre the best view they have to offer"(3 Tips)
Tips and Reviews icon56 Tips and reviews
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  • Mitty C.
    Mitty ChangSeptember 29, 2014
    My favorite Starwood hotel in Chicago due to the awesome location and river view. Would definitely recommend.
    Upvote7Downvote
  • Ryan S.heart icon on user image
    Ryan ScherffSeptember 8, 2014
    Been here 5+ times
    Staff was extremely friendly, polite & informative. Our room was spacious & clean. Valet parking is $69/night. Taxis are very accessible. Plenty of things within walking distance. Will stay here again
    Upvote5Downvote
  • Jag F.heart icon on user image
    Jag FirerwalkerNovember 22, 2016
    Dont know what I did but ended up with a jacuzzi. Dont know how, but get it. Get to know who does have it and make friends with them, thank me later
    Upvote5Downvote1
    Downvoted 3 weeks ago
  • Pedigree Brand
    Pedigree BrandNovember 10, 2011
    This luxurious downtown hotel will pamper your pooch with a fluffy bed, food bowl, and a welcome kit. Dogs up to 40 lbs. are welcome and you’ll have to sign a special waiver.
    Upvote4Downvote
  • Nae N.heart icon on user image
    Nae NaeFebruary 15, 2015
    Bar&lounge area is nice and spacious. Luv the Westin aroma in the hotel.Great views. Had a conference here but the catered food was awful.Runny eggs,cold pizza, old chicken wraps. the Bacon was good.
    UpvoteDownvote
  • Tara S.
    Tara StuartFebruary 19, 2016
    My go to hotel in chicago. The gym is awesome, great staff, good sushi in the lobby.
    Upvote2Downvote
  • Mitchell S.
    Mitchell SJanuary 23, 2014
    I love the service I get here. Also got great service from Echo Limousine. Friendly, helpful people answering phones and polite and professional drivers! 773-774-1074
    Upvote2Downvote
  • Daniel A.heart icon on user image
    Daniel AbbottSeptember 3, 2016
    The riverside bar on a sunny afternoon. A great place to relax and catch up with friends!
    UpvoteDownvote
  • Keith K.
    Keith K.March 12, 2012
    Use (one-way) northbound Dearborn Street to get here. To access the hotel, lobby, and valet parking, turn left at this sign. You find it just after you cross the Chicago River.
    Upvote1Downvote
  • Graham S.heart icon on user image
    Graham SiegelAugust 14, 2014
    Great location nestled between work (Loop) and play (River North). Building is dated, aging gracefully but aging all the same.
    UpvoteDownvote
  • Mary M M.
    Mary M MottaSeptember 14, 2022
    it’s close to $700/night here and yet it took over an hour for staff to clean up vomit in the elevator bank. and they somehow missed it all over the inside of an elevator, which had to be pointed out.
    Upvote1Downvote
    Upvoted 3 weeks ago
  • Matt .
    Matt 👀December 11, 2014
    Been here 25+ times
    This hotel is starting a massive renovation however the rooms are in pretty good shape already.
    Upvote1Downvote
    Upvoted 3 weeks ago
  • David G.
    David GrahamAugust 8, 2010
    Been here 5+ times
    Stay 5 times at a Starwood Property (Sheraton, Westin, W and Four Points) and become Gold, stay 25 times and become Platinum. Platinum members get free Internet, free access to the gym, 500 bonus poi Read more
    Upvote1Downvote
  • Colleen M.
    Colleen McCarthyMarch 3, 2013
    Heed the shower. Two temperatures. Choice of second degree burns or polar ice plunge
    Upvote1Downvote
    Upvoted 3 weeks ago
  • SNOCRU
    SNOCRUOctober 21, 2012
    Great gym. Ask for a river view theyre the best view they have to offer
    Upvote3Downvote
  • Bob C.
    Bob ConnorsApril 8, 2011
    Great hotel. Stop in the fitness center and see Sam. Free chair massage and he's a PT as well. Loves his job and it shows.
    Upvote1Downvote
  • Faisal S.heart icon on user image
    Faisal SgOctober 1, 2019
    Best hotel in Chicago 👌🏼👌🏼
    UpvoteDownvote
  • Elana L.
    Elana LeoniMarch 15, 2013
    There's a water cooler in the gym to fill up your water bottle (rather than paying $3/bottle)
    UpvoteDownvote
  • Lori C.
    Lori ClitheroMay 20, 2012
    Great location. On the river walk. A few blocks from Michigan Ace.
    UpvoteDownvote
  • John V.
    John VarkeyJuly 1, 2012
    Free iPads in every room (club level rooms not sure about others) personalized to you for use during your stay.
    Upvote3Downvote
  • Eric M.
    Eric MartinezOctober 29, 2012
    Awesome rooms, location, and service. No complaints here.
    UpvoteDownvote
  • Jon B.heart icon on user image
    Jon BJuly 13, 2016
    Been here 5+ times
    Great views of the Chicago River.
    UpvoteDownvote
  • Kristin L.
    Kristin LuckJuly 19, 2012
    Amazingly good sushi in the lobby bar from 11-11 daily.
    Upvote1Downvote
  • Kathleen H.
    Kathleen HessertMay 30, 2012
    Good idea. Get 500 its for friendly program. No maid cleaning My room for 2 days. Ok. Worth it
    Upvote1Downvote
  • Dane K.
    Dane KantnerJune 18, 2010
    Been here 5+ times
    There is a nice quiet patio just off of the lobby.. You can enter/exit to the river walk through the gate there too.
    UpvoteDownvote
  • Glenn B.heart icon on user image
    Glenn BufordMarch 20, 2016
    The staff is awesome.
    UpvoteDownvote
  • Misti M.
    Misti MitchJuly 29, 2012
    Been here 5+ times
    Love this hotel and service desk is super helpful!
    UpvoteDownvote
  • Tom K.
    Tom KukukDecember 23, 2012
    Valet parking is $54
    Upvote3Downvote
  • Caroline L.
    Caroline LogueApril 16, 2013
    Internet doesn't work (including on the "free iPad". No tbs on tv. As a platinum member, I am not enjoying my stay at this Westin.
    UpvoteDownvote
  • Jaclyn E.
    Jaclyn EvansSeptember 24, 2012
    If you go on a busy weekend, don't expect good service!! Valet stinks!
    Upvote2Downvote
  • Room 77
    Room 77July 31, 2012
    Need toiletries, bedding, food, anything? Put in a request on the in-room iPad. Read more
    Upvote1Downvote
  • Liz
    LizOctober 19, 2011
    Ask for a river view when making your reservation
    Upvote7Downvote
  • Liam G.
    Liam GrubbJanuary 9, 2013
    Awesome preferred guest club..
    UpvoteDownvote
  • MyAnh N.heart icon on user image
    MyAnh NghiemOctober 30, 2011
    Been here 5+ times
    If you need help, Roxy at the front desk is awesome.
    Upvote2Downvote
  • Ryan
    RyanJuly 1, 2011
    Lisa at the concierge desk is legit
    Upvote1Downvote
  • coughsoda
    coughsoda3 weeks ago
    i think this is where kage started randomly crying and calling his mom a bitch on the phone? weird…
    UpvoteDownvote
  • Heitor T.
    Room didn't seem really clean, service was generally ok, breakfast was not good
    Upvote1Downvote
    Upvoted 3 weeks ago
  • Jeremy J.
    Jeremy JefferyMay 17, 2012
    The club level has no hot breakfast. And very minimal other things...
    UpvoteDownvote
  • admir i.
    admir ibisevicSeptember 13, 2011
    Been here 25+ times
    Stop into hana lounge for a great selection of drinks
    UpvoteDownvote
  • Stephen M.
    Stephen MurphyApril 18, 2012
    Bring your own WiFi is expensive here $14 plus per 24 hrs
    UpvoteDownvote
  • Rishi M.
    Rishi MandalMarch 28, 2010
    One of the best Westin's I've stayed at. They do a lot of the little things well.
    Upvote1Downvote
  • Greg S.
    Greg SteinhoffAugust 28, 2013
    Frontdesk and concierge very nice and cheerful. However, they charge for food delivery and housekeeping is terrible.
    UpvoteDownvote
  • Ryan
    RyanJuly 1, 2011
    Dual headed showers for you and a friend
    Upvote6Downvote
  • Blanca Z.
    Blanca ZunigaAugust 7, 2012
    Pedro makes the best drinks!!!
    UpvoteDownvote
  • Jennifer A.heart icon on user image
    Jennifer AnnSeptember 3, 2012
    Great location!
    Upvote2Downvote
  • CU Direct
    CU DirectApril 19, 2012
    Perfect location for our conference.
    UpvoteDownvote
  • Kirsten H.
    Kirsten HuntMay 24, 2011
    Back for another stay at one of my favorites.
    UpvoteDownvote
  • Karl H.
    Karl HobartJanuary 10, 2012
    The hotel bar is blah. Where's the pep and pizzazz?!
    Upvote1Downvote
    Upvoted 3 weeks ago
  • Praveen M.
    Praveen ModiOctober 19, 2010
    Best Westin! Awesome View.
    UpvoteDownvote
  • Dave B.
    Dave BDecember 5, 2010
    Don't drink here!!! $7.50 bottles of Sam Adams! Ridiculous!!!
    Upvote1Downvote
    Upvoted 3 weeks ago
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