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Steak 'n Shake

Steak 'n Shake

(Now Closed)
American Restaurant, Fast Food Restaurant, and Burger Joint$$$$
Austell
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Tips and Reviews icon53 Tips and reviews
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  • Alena A.heart icon on user image
    Alena AlasdarJanuary 10, 2014
    They did a great job tonight - all of the orders were delivered in a timely manner, they were right, the food was good.
    Upvote2Downvote
  • Crystal C.
    Crystal Codner StylesApril 8, 2019
    Been here 25+ times
    Check circular for coupons, as you can find some good specials. The hand made shakes are the best.
    UpvoteDownvote
  • Andie S.
    Andie SandersOctober 22, 2013
    Been here 5+ times
    Great food, great service. Tiffany is the best!
    Upvote1Downvote
  • Alena A.heart icon on user image
    Alena AlasdarJanuary 10, 2014
    Also they had highly confidential data laying out on the counter including projected sales, labor costs, identification of employees including which were minors. Also personal phone numbers.
    UpvoteDownvote
  • Charlesheart icon on user image
    CharlesApril 14, 2012
    They are very fast with your order here and have super fresh & tasty food! Worth the stop. The shooter burgers are Da-Bomb!!
    UpvoteDownvote
  • Richard F.heart icon on user image
    Richard FeaginSeptember 15, 2011
    Been here 50+ times
    Have the country skillet for breakfast. It is filling, delicious and will get you through until early afternoon.
    UpvoteDownvote
  • Alena A.heart icon on user image
    Alena AlasdarJanuary 9, 2014
    We had boycotted for a while due to the entrance smell and issues with service. We're giving them another shot. Stay tuned
    UpvoteDownvote
  • Brenda G.
    Brenda GreeneAugust 5, 2013
    The Three Pepper burger is delish! The server, however, couldn't even figure out change... I had to tell her!!
    Upvote1Downvote
  • Eric N.heart icon on user image
    Eric NealMarch 13, 2014
    One of my sliders was just laying in the bag not wrapped up....when I was trying to order I tried 3 different options being told "were out of that" with no apology or concern...food wasn't bad at all
    UpvoteDownvote
  • Charlesheart icon on user image
    CharlesOctober 11, 2012
    Good food but they Always Get your order wrong in the "drive through." Tasty milk shakes here. I give this place 3 stars out of 5.
    UpvoteDownvote
  • Merry K.
    Merry KokarcaDecember 20, 2015
    Been here 5+ times
    The butter burger is frothingly good
    UpvoteDownvote
  • Bruce W.
    Bruce WJune 5, 2011
    You have to try their new breakfast menu. Beats the hell out of Ihop across the street!
    Upvote1Downvote
  • Sindi G.
    Sindi GuercioNovember 4, 2011
    Great service! Maybe a little to fast. Didn't even get to check in before food came :)
    UpvoteDownvote
  • KINGS of Atlanta Grooming Lounge and Spaheart icon on user image
    Love the milkshakes
    UpvoteDownvote
  • HEATHER &.heart icon on user image
    HEATHER "gogirl"October 10, 2015
    good food; drive-thru takes
    UpvoteDownvote
  • Alena A.heart icon on user image
    Alena AlasdarJanuary 9, 2014
    You'll be happy to know that they finally got rid of the totally disgusting smell. It was the carpet - I imagine all the getting wet and drying out was the cause.
    UpvoteDownvote
  • Andy A.
    Andy AinsworthMarch 26, 2019
    We were here for an hour before we left without getting our food.
    UpvoteDownvote
  • HEATHER &.heart icon on user image
    HEATHER "gogirl"August 12, 2015
    This place always has some employee drama, long wait in drive-thru. "I just can't".smh.
    UpvoteDownvote
  • Alena A.heart icon on user image
    Alena AlasdarJanuary 10, 2014
    The only issue was I had to wait to pay for quite a while. No line, just nobody coming to assist. Waited quite a while.
    UpvoteDownvote
  • Grey S.heart icon on user image
    Grey SmithAugust 30, 2015
    Ordered breakfast at 10:40 am. At 11:30 they told us no more breakfast was being served. We would have to order lunch. Not my fault your cook walked out.
    UpvoteDownvote
  • Heather
    HeatherJuly 9, 2012
    Surprisingly friendly and fast at the drive thru
    UpvoteDownvote
  • Jon T.
    Jon TexidorNovember 22, 2011
    The entrance smells so freaking disgusting as if a homeless person lived in there... No idea if they ever intend to fix this issue. MAKE SURE YOU HOLD YOUR BREATH when going through the entrance!
    Upvote4Downvote
  • Franco C.
    Franco CavalcantiJune 16, 2021
    The place shut down in 2020.
    UpvoteDownvote
  • Jerri R.
    Jerri RaglinMay 10, 2013
    Been here 5+ times
    Nice, but EXTREMELY during slow hours. Don't come here when it's busy....
    UpvoteDownvote
  • Dominique L.heart icon on user image
    Dominique LittleDecember 28, 2014
    Yay! Finally!
    UpvoteDownvote
  • Erin S.
    Erin StackDecember 3, 2011
    Great Butterfinger milkshake!
    UpvoteDownvote
  • Darcy L.heart icon on user image
    Darcy LamoreeJuly 15, 2013
    As disgusting as they said. Food still tastes great. Waitress never came back. Manager gave us free shakes.
    UpvoteDownvote
  • S Tytus
    S TytusOctober 28, 2012
    Arrived at 10:45 a.m. Server didn't come until 11:05. Food wasn't served correctly. I've given this establishment one last chance and I'm done. I will NEVER visit this establishment again.
    UpvoteDownvote
  • Wesley B.
    Wesley BearNovember 27, 2013
    Steak 'n Shake is supposed to be quick. This place is slow. Be prepared to wait about 30 minutes for your food.
    UpvoteDownvote
  • DJ Ryan M.
    DJ Ryan MichaelMay 27, 2012
    Been here 10+ times
    Late night...EXTREMELY SLOW SERVICE!!! 20+mins to get your ordered food. Staff was inattentive and lazy!!! Very disappointed in the quality overall compared to past experiences at this location.
    UpvoteDownvote
  • Sean B.
    Sean B.November 12, 2012
    Good food, however, this place is so bloody slow.
    UpvoteDownvote
  • Juicy p.heart icon on user image
    Juicy phenomNovember 11, 2013
    Been here 50+ times
    The Breakfast Is Good But The Service Is Very Bad And They Are Very Slow.it could be better
    Upvote1Downvote
  • Russell B.
    Russell BellApril 17, 2012
    Good service
    UpvoteDownvote
  • Greg M.
    Greg MurphyMay 9, 2010
    Been here 5+ times
    Awesome new cheddar steakburger. It's awesome
    UpvoteDownvote
  • Darcy L.heart icon on user image
    Darcy LamoreeJuly 15, 2013
    Someone needs to send health inspectors out!!!
    UpvoteDownvote
  • Tommy M.
    Tommy MurphyOctober 22, 2010
    Can't go wrong with the Frisco Melt.
    UpvoteDownvote
  • Bread Ova Bed M.
    Bread Ova Bed M.O.E.September 22, 2011
    Been here 5+ times
    Happy Hour 2-4 mon-fri
    Upvote1Downvote
  • Darcy L.heart icon on user image
    Darcy LamoreeAugust 24, 2013
    Air conditioner dripped.
    UpvoteDownvote
  • Jenn
    JennNovember 11, 2012
    Drive trough line was around the building so I came inside. Service was rude, and the restaurant "sit down" was quite slow.
    Upvote1Downvote
  • Terry
    TerryApril 7, 2012
    Been here 5+ times
    100 A health score
    UpvoteDownvote
  • Ant T.
    Ant The ManDecember 31, 2012
    Take to dang long
    UpvoteDownvote
  • Chuck H.
    Chuck HagelJune 9, 2013
    Breakfast is slow
    UpvoteDownvote
  • Charlesheart icon on user image
    CharlesApril 14, 2012
    Health score was a 68 this week. :(
    UpvoteDownvote
  • Stacy G.
    Stacy GomezSeptember 23, 2013
    The entrance smells like B.O ! Gross
    UpvoteDownvote
  • Eric N.heart icon on user image
    Eric NealMarch 13, 2014
    Very slow, terrible service, hate this steak and shake compared to others....
    UpvoteDownvote
  • Kevin C.
    Kevin CunaneOctober 8, 2013
    Slow drive through
    UpvoteDownvote
  • LB #.
    LB #BETTERWATCHOUT!!!!!March 16, 2012
    Been here 5+ times
    I hate this place they always get your order wrong at night!!!! DON'T EVER COME HERE AT NIGHT!!!!!
    Upvote6Downvote
  • DJ Ryan M.
    DJ Ryan MichaelMay 27, 2012
    Been here 10+ times
    Don't come here unless you have no other option!!!!
    UpvoteDownvote
  • Mike H.heart icon on user image
    Mike HelmaseJuly 2, 2016
    Service sucks
    UpvoteDownvote
  • LB #.
    LB #BETTERWATCHOUT!!!!!January 7, 2012
    Been here 5+ times
    Don't ever go here......Bad service every time!!!! I hate this location and you will too!!! #WATCHNSEE!!!
    Upvote2Downvote
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