Getting a surgical appt was fast, but getting care when they was a postop complication was impossible. After 2 days of having our calls for help deflected, we're in the ED. PATIENT-CENTERED CARE?
Parking tip - arrive early before 7 or 7:30am and 3:30 pm when staff's shifts end ( they still park in patient parking) or there's a back parking lot or if need be, there's a free valet.. ;)
If you're having a baby bring treats for the nurses, bagels, donuts, cookies... As a thank you. They really appreciate the gesture and it's cool to see them get all warm and fuzzy.
The orthopedic specialists are great here. I broke my ankle two days ago, and they're going to have my surgery scheduled by the weekend if the swelling goes down!
The service has really stepped up their game as of late. Really happy with the speed of appointments and the time it takes to get prescriptions filled. :)