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Apple King of Prussia

Electronics Store and Mobile Phone Store

King of Prussia

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8.1^/10

255

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"Helpful staff, great store design...I mean, it's Apple."(3 Tips)

34 Tips and reviews

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MrsMoose (emh1776)July 10, 2012
Been here 100+ times
I love hanging out here on a Saturday afternoon, but you better get here early if you want to use one of the computers
Maddie LippincottAugust 24, 2018
Staff is super friendly, at least the guy I worked with was. Definitely make an appointment online ahead of time, though, because it was PACKED. Otherwise, bring a book to read while you wait.
Nick SweetmanAugust 17, 2015
Helpful staff, great store design...I mean, it's Apple. They're simply incredible.
Cesare CosciaJanuary 8, 2011
Gets very busy so make sure u check in your visit with anyone holding an iPad. Kinda like concierge service but can be frustrating if your unsure what to do when u walk in and need help.
Linda SpreemanFebruary 18
I had quite the issue with my iPad. This staff is personable, helpful and overall amazing. Great location with knowledgeable staff.
Michele WarrenAugust 8, 2014
Apple camp is a fun summer activity for the kids plus it's free!!
Stacy SeltzerAugust 24, 2011
Once you go MAC you never go back! Worth every penny of investment. Also, get the applecare warranty (they replace everything).
Alberto J S Moreau DMarch 26, 2016
Been here 5+ times
It has stock of everything, much better than others Apple
Cfa WeissAugust 7, 2014
Call ahead to have faster service. The place gets busy.
Michael FischerJuly 9, 2012
The place is a mad house. I would not describe the person helping us as a genius. I would describe her as a drone who could not think for herself.
Michael DeBaeckeNovember 15, 2011
Been here 10+ times
Check out the iPad controlled ultimate home theater at MAMMOTH overlooking Victoria's Secret!
Patricia JohnstonJuly 15, 2014
Im always amazed at how great the employees are!
Noel GreenOctober 13, 2014
Love this store. Best store in the universe
Mickey O'HareAugust 2, 2019
Been here 10+ times
Was sent here by Apple Support on the phone yesterday only to find out that there was no reason for me to come here at all. Apple really needs to get their crap together.
Scott PMay 5, 2012
Avoid this Apple Store if you can. Staff rush you through Purchasing and the Genius Bar as the store is always packed. Go to Suburban Square in Ardmore, short drive down the road.
Jeff FullertonFebruary 10, 2012
Best Buy has Macs cheaper than the Apple store!
Lance LJanuary 5, 2013
Come prepared to wait for a LONG time.
Michael KnauerOctober 26, 2014
They moved, it's now bigger!
Heather PerdigonNovember 2, 2011
Once you get service they are great...but getting services is the trick, always busy!
Vinny Vodka-TonicOctober 3, 2013
There's an army of 200 employees in this store!
Cory AnotadoNovember 8, 2010
Been here 50+ times
The customer service here is the best! Just need to have patience!
Janeen BeanJune 12, 2012
You will not be helped here
Siân GledhillJuly 18, 2014
Pretty sure all apple stores do this but I don't loke how they use a phone to ring you up when you buy stuff. Not as safe as a normal register. But large store and helpful staff.
Jeanie EschbachOctober 26, 2014
Just about 1,000 degrees in this store.
Rell HarmonJuly 26, 2010
Great service! Always packed but I love these people!
Andy GeleffOctober 4, 2012
Been here 25+ times
The store that once offered the best customer service of any Apple Store I've ever been to is now embarrassingly terrible. Just. Simply. Awful.
Steve DavidsonFebruary 5, 2013
Been here 25+ times
In there for a hour and 45 mins to exchange phone, walk out with old broken one still.. Guy named Joe is a ass, bad customer service..
Jacob FordJuly 16, 2012
Been here 10+ times
They don't actually sell apples. Humongous letdown.
Debby KuhnJanuary 14, 2012
Not easy for wheel chairs...just sayin'.
Dan SimonJuly 28, 2011
Customer service leaves much to be desired. I never knew it would be so hard to get someone to sell you a $1800 machine.
Cory AnotadoFebruary 14, 2010
Been here 50+ times
It's not called an iTouch. It's never called an iTouch.
Talya HaileyAugust 7, 2011
Been here 100+ times
No strollers
Mike BondMarch 21, 2010
Been here 25+ times
stay away from here on weekends
Michelle TumoloMarch 10, 2010
Been here 50+ times
No food or drink!

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Apple King of Prussia

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