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Buffalo Grand Hotel

Buffalo Grand Hotel

(Now Closed)
Hotel
Central Buffalo, Buffalo
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Tips and Reviews icon46 Tips and reviews
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  • Jim M.heart icon on user image
    Jim MDecember 22, 2013
    Everything is fantastic. The front desk is courteous and helpful. The taxis are out the front door to take you anywhere. They have a bar and restaurant open late night. Great overall experience!
  • Leanne E.
    Leanne E.August 24, 2013
    Nothing fancy, but room was spacious and suited our needs. Had a great view of the fireworks from the Bisons game. Booked on Hotwire and got a great rate.
  • Mel R.heart icon on user image
    Mel RuppOctober 25, 2014
    Beautiful hotel! Amazing bar/restaurant area with great food. A ton of space and conference rooms as well!
  • Ainka M.
    Ainka MOctober 13, 2013
    On my way to the airport, I shared a cab with folks at the hotel. They mentioned a friend found BEDBUGS in her room. When asked to change, she was REFUSED. WOW. It was on the 3rd Fl.
  • Nicholas G.heart icon on user image
    Nicholas GlassJanuary 21, 2014
    My only regret is that I had an east facing window. I wish I woulda asked for a west facing window so I could see the river
  • Jackson S.heart icon on user image
    Jackson ShawSeptember 10, 2014
    Nicely renovated fairly recently. LCD TVs, carpets seem new, nice bed and polite staff!
  • Joshheart icon on user image
    JoshFebruary 10, 2015
    Noting is good. Be prepared to be charged for everything including local calls. Room décor is outdated bed felt like sleeping on rocks and even the bathroom had issue upon checking in first time...
  • Mike C.
    Mike CollinsJuly 19, 2013
    If you are returning a year-long African mission trip, stay here - it's likely to seem pleasant that way.
  • ✈Gary W.
    ✈Gary Wolfe✈July 7, 2014
    The wings are awesome
  • Dave L.
    Dave LockhartDecember 8, 2013
    Watch out when parking in the covered parking. Our group was a victim of a vehicle break in and there security cameras were not working.
  • Dean W.
    Dean WagmanMarch 17, 2010
    Been here 5+ times
    The furnishings in this hotel are extremly outdated, but the service is amazing!! Everyone is so polite and goes way out of their way to help you.
  • DJ B.heart icon on user image
    DJ BaunAugust 8, 2014
    New Year's Eve special is always a great reason to go here
  • heather p.
    heather pinkNovember 12, 2012
    The rooms are nicer than what the reviews say. I was pleasantly surprised.
  • Ainka M.
    Ainka MOctober 13, 2013
    MOUSE TRAP found in room and large spiders and webs. My roommate saw a roache! There are layers of DUST and dirt here. Room is out dated 15+years. The sheets weren't clean. Staff was nice. Don't
  • Gabi B.
    Gabi BulumacOctober 5, 2014
    The hotel it's ok ... don't expect too much , front desk staff pleasant and helpful .
  • Dr. Craig F.
    Dr. Craig FleisherFebruary 24, 2012
    Prepare to wait long for everything. They are severely under-staffed for cleaning, dining, and maintenance.
  • Andrei Z.
    Andrei ZeleneyNovember 29, 2013
    Close to arena. Free wifi. Decent food. Can't complain.
  • Dee W.
    Dee WMay 29, 2011
    Currently going through renovations - if you stay here ask for a room on the 9th or 8th floor
  • Lana J.heart icon on user image
    Lana JimenezJanuary 1, 2015
    I think I am in hell. I haven't had a hotel room in recent memory without a desk. Very strange hotel room. No closet, just a tiny upright locker looking thing to hang my jacket. Horrible!!
  • Keni P.
    Keni PatelOctober 27, 2011
    Been here 100+ times
    Currently going through renovations. New rooms look great can't wait for the restaurant to be done!!
  • Raymond B.heart icon on user image
    Raymond BaileyJune 14, 2016
    Been here 5+ times
    This place is surprisingly big.
  • Tim N.
    Tim NowakSeptember 20, 2010
    Yes the hotel is outdated but it does bring back the 90's-like atmosphere i guess. very big and spacious
  • I3 I2 /\ [)heart icon on user image
    I3 I2 /\ [)June 19, 2014
    Been here 10+ times
    The "Health Club" here is horrible, hardly anything works. The equipment that does is on it's last leg.
  • Christina B.
    Christina BeardSeptember 22, 2014
    Outdated but okay overall. Needs better shower heads and newer towels. Mine were frayed. Comfy bed though.
  • Michelle C.
    Michelle CJuly 28, 2014
    Not recommended. Not very clean, bugs, horrible wi-fi problems, mediocre bar food, and almost no vending. The hotel is outdated and dingy looking. The walls are paper thin. Wouldn't stay here again.
  • Nikolaus W.
    Nikolaus WalchAugust 31, 2010
    Friendly staff and easy walk to Pearl Street Grill
  • Daria
    DariaSeptember 27, 2012
    Been here 10+ times
    The renovations are nice!
  • Don B.
    Don BreckerFebruary 11, 2012
    Electronic door lock had a dead battery n delayed my activities. Big inconvenience.
  • Kerrie
    KerrieMay 6, 2011
    I'm very disappointed with this hotel. Yes it is outdated but also has mice and smokey rooms. Mouse was in my room. Mgmt. gave a free drink and free breakfast I couldn't even use to fix the problem.
  • Marija G.heart icon on user image
    Marija GoronjicFebruary 14, 2016
    We spent just one night. Room was strange, outdated. Do not expect too much.
  • Jennifer C.
    Jennifer CrowleyDecember 14, 2012
    The housekeeper stolen my MacBook beware
  • Jamie N.
    Jamie NorrisNovember 7, 2012
    Kinda reminds me of The Shining...eeek.
  • Tina L.
    Tina LitkowskiNovember 13, 2012
    Service is aweful!!
  • Jasonyoungfrankexclusive S.
    Very pretty hotel
  • Anth S.
    Anth SondriniOctober 14, 2011
    I freaking love it here
  • Don B.
    Don BreckerFebruary 11, 2012
    Shower made some crazy fn noises.
  • Christina C.
    Christina CFebruary 16, 2012
    The renovations were like putting lipstick on a pig. Noisy. Poor service in a practically empty restaurant. Bad food. No clock in room. Probably would not stay here again
  • David
    DavidSeptember 7, 2010
    Hotel is very outdated. My Friend left something in the room and it was gone by the time we got back. The 2 ladies cleaning the room denied it. Would not recommend this hotel.
  • A.j. W.
    A.j. WaskowDecember 5, 2011
    Pool isn't heated... No hot tub...
  • Liz
    LizJune 11, 2019
    Been here 5+ times
    Nothing is good here except for leaving.
  • Mel C.
    Mel C.October 12, 2013
    Found a mouse trap in the room. Dirty rooms and dirty bathrooms. Customer service was horrible.
  • Bob M.
    Bob MangoldFebruary 11, 2011
    I think this hotel may be outdated
  • Ken J.
    Ken J.April 9, 2013
    Poor service, not costumer friendly
  • Jorge L.
    Jorge LopesJanuary 25, 2011
    outdated, room smells funny, restaurant is expensive and service stinks
  • Brian R.
    Brian RiviereAugust 3, 2011
    Very disappointing
  • Heather C.
    Heather CartwrightAugust 6, 2011
    Awful, awful hotel. two big thumbs down 
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