The service level and and food quality has declined drastically since the move. Our server was not very friendly nor was he hospitable. The ambiance is nice however it's a restaurant. :(
Cakes are good, service is awful! It's supposed to be a European coffee house, but no coffee or hot chocolate I've tried here resembles anything I have ever had in Europe.
The tea was great with a big selection. The food was okay and the cocktail was really weak. We had a terrible experience picking a slice of dessert. Terrible system. If you go, you'll know.
I don't know if it usually takes 30min cook eggs but the service was very very slow from our server. But other servers looked like they knew what they were doing. I guess its luck of the draw.