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DoubleTree by Hilton Hotel London - West End

DoubleTree by Hilton Hotel London - West End

Hotel
Holborn and Covent Garden, London
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6.0/10
190
ratings
  • Tips
    Flat P.
    "Don't forget to ask for your free welcome Cookie, they're amazing !"(7 Tips)
    DHR.com
    "Leicester Square"(2 Tips)
    Damian B.
    "Walking distance to Trafalgar, Leicester and Piccadilly."(2 Tips)
    Top10
    "central London hotel"(2 Tips)
Tips and Reviews icon44 Tips and reviews
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  • DHR.com
    DHR.comMarch 21, 2012
    Loved for excellent service and ideal location, this London hotel is just a few minutes away from London attractions like the Covent Garden, Leicester Square, Piccadilly Circus, and Oxford Street.
  • Damian B.heart icon on user image
    Damian BayonaJune 28, 2019
    Good location on a quiet part of London. Next to British Museum and the Holborn tube. Walking distance to Trafalgar, Leicester and Piccadilly. Good for those that plan on spending most time exploring.
  • Cathy C.
    Cathy CJanuary 3, 2015
    The welcome cookie made up for the claustrophobic view from the first floor
  • GoToMidtown
    GoToMidtownNovember 21, 2012
    Blitz your Christmas shopping with a two-night stay with breakfast at DoubleTree by Hilton on Southampton Row. Prices from £138 per night. Quote GoToMidtown when booking! Till 31st Dec.
  • Jojoheart icon on user image
    JojoJune 24, 2015
    Came here for afternoon tea. Lovely staff and a yummy selection scones, cakes and teas <3
  • Flat P.heart icon on user image
    Flat PackAugust 2, 2017
    Been here 5+ times
    Don't forget to ask for your free welcome Cookie, they're amazing !
  • Mark K.
    Mark KneenMarch 14, 2015
    Great location, easy walk to Covent Garden, museum & West End. Friendly and helpful staff.
  • Debby L.heart icon on user image
    Debby LeeSeptember 28, 2014
    Yummy breakfast and the cookie is to die for :) great service and great location in London
  • Erik S.
    Erik ShaniMay 20, 2012
    Been here 10+ times
    Good location, nice lobby, rooms are small but overall clean and comfortable. Would stay here again
  • Top10
    Top10December 18, 2014
    A real solid, central London hotel where rooms are cosy but fitted with everything you need.
  • Muhammed Y.heart icon on user image
    Muhammed YildizJanuary 27, 2018
    Friendly staff - great location- standard room too small. Go for the upgrade
  • Mehul S.
    Mehul ShethSeptember 6, 2014
    Walking distance to many sights. European size rooms. Nice bar
  • Evgenia C.
    Evgenia ChukhnovaJanuary 11, 2015
    Been here 10+ times
    Really cold rooms (I'm stayed in deluxe). Old and broken air systems in doesn't help you. Prepare warm socks and t-shirts.. NY will be extremely cold if you're going to celebrate it here. :)
  • Jonny M.heart icon on user image
    Jonny McCormickSeptember 4, 2016
    I've stayed here about a half dozen times and never once had a good experience. I've given up. Air conditioning broken, rooms untidy, shower broken, the list goes on...
  • Nana B.
    Nana BakrieApril 28, 2014
    Been here 5+ times
    The welcome cookie was godly. Why is the entire world not funding welcome cookies?? Though honestly their (executive) rooms aren't very impressive and service at the lobby is snappy and pretty crappy
  • Chris S.
    Chris SeamanAugust 29, 2011
    Been here 5+ times
    To be honest not seen any of the issues already described. Room was nice, bed comfortable, atmosphere good.
  • Mary B.heart icon on user image
    Mary BogdanovitchJanuary 21, 2020
    Quite old, but clean hotel. Very good location for theatre’s funs
  • Jason
    JasonAugust 19, 2011
    Been here 5+ times
    My whole floor is under construction and torn apart. Fire alarms have gone off multiple times. Cleaning lady just walked into my room unannounced and instead of leaving, started arguing with me.
  • Neil A.heart icon on user image
    Neil AppletonMay 16, 2019
    Newly decorated rooms are great improvement
  • nym L.heart icon on user image
    nym LDecember 23, 2014
    the air conditioner is broken in the room and cannot be fixed right...because there is some leak in the window, i have to require a electronic heater to keap warm. besides, single room is really tiny
  • Diego P.heart icon on user image
    Diego PinillaOctober 6, 2016
    Staff is the great value for this hotel
  • Szymon K.heart icon on user image
    Szymon KukanowDecember 3, 2017
    Been here 5+ times
    Refurbished rooms are very nice.
  • Andrew C.heart icon on user image
    Andrew CollierNovember 28, 2012
    Been here 50+ times
    Great to have access to the executive lounge with HHonors upgrade.
  • marc d.
    marc duffySeptember 4, 2013
    Update to my earlier 'Tip' - they moved me to a new room (with air con) without any drama.
  • Anthony S.
    Anthony SanApril 5, 2011
    The welcome cookie is delicious!
  • Yuuuuuu F.
    Yuuuuuu FJanuary 4, 2018
    Good: Best Location. ; Bad: Poor shower, odd welcome cookies
  • Jo H.
    Jo HomerDecember 18, 2011
    Handy to have a tesco express right next door, waking up with a hangover and needing tablets helps
  • Luis C.
    Luis C. G.October 7, 2014
    Welcome chocolate chip cookies, priceless!
  • Rob B.
    Rob BurdettDecember 15, 2011
    Been here 5+ times
    BRX Breakfast Networking here every Thursday morning! Join the group and get more business!!
  • Jeroen D.
    Jeroen DerynckNovember 20, 2012
    Been here 5+ times
    Teeny weeny bathroom and for god's sake...this is 2012 so why still charge for WIFI
  • Andy P.
    Andy PiperFebruary 2, 2012
    Bar staff don't seem to know their whiskies - asked for a Highland, got an Islay...
  • Alexandre F.heart icon on user image
    Alexandre F. de OliveiraJanuary 21, 2018
    Good location, rooms are ok.
  • marc d.
    marc duffySeptember 4, 2013
    Tiny room with no working air con (its unbelievably hot) and a load of used condom wrappers and what looks suspiciously like an old drugs packet on the outer window sill. Horrible.
  • Alexandra
    AlexandraJune 30, 2010
    Beats the Waverley House Hotel. Good room size. More amenities. Have to pay for wireless though.
  • Christopher M.
    Christopher MarksAugust 19, 2013
    No longer has an executive lounge
  • Diego P.heart icon on user image
    Diego PinillaOctober 5, 2016
    Location is good, rooms are small and uncomfortable. So sad...
  • Vanni Neri T.
    Vanni Neri TomaselliFebruary 10, 2012
    Nice rooms, tiny Executive Lounge
  • Jason
    JasonAugust 17, 2011
    Been here 5+ times
    Lobby is great and modern. My room was a dump. Bed was so uncomfortable it felt like I was camping in a tent. Now I need a chiropractor.
  • Jeyanesh T.heart icon on user image
    Jeyanesh TambiahAugust 12, 2019
    Rooms are very small!
  • Greg H.
    Greg HankinsApril 18, 2013
    Cupboard-sized rooms for £210/night.
  • Jan J.heart icon on user image
    Jan JirsaFebruary 24, 2016
    Nothing special business hotel in a good location.
  • Stephen M.
    Stephen MellishJune 24, 2011
    Every hotel should do welcome cookies...
  • Michael B.
    Michael BApril 27, 2012
    Been here 5+ times
    The outrageous price of the Internet worth it for www.rockthebox.org
  • DJTROTEX
    DJTROTEXMarch 29, 2015
    Been here 10+ times
    Muy buena ubicacion, habitacion confortable, muy buen trato del helpdesk y de todo el personal del hotel, cumple perfecto el balance de precio-beneficio. Y la cookie de bienvenida es muy rica.
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