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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Hotel
Downtown Cleveland, Cleveland
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6.9/10
123
ratings
  • Tips
    Lisa J.
    "Free chocolate Chip cookies at check-in!"(3 Tips)
    Evan[Bu]
    "... really shines! Comfy beds, great pool area, and all the other..."(2 Tips)
    Lisa J.
    "The rooms are comfortable and very clean."(6 Tips)
    Tommy O.
    "Free shuttle takes you around dntwn Cleveland if needed."(3 Tips)
Tips and Reviews icon44 Tips and reviews
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  • cookies
  • comfy beds
  • scenic views
  • hot tubs
  • swimming pool
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  • Stacy S.
    Stacy StuberSeptember 23, 2013
    Free shuttle service provided within 1 mile radius (although we requested a 2 mile drop off and pick up and they were willing). Tip the driver!
    Upvoted Nov 13
  • Cheapism
    CheapismApril 22, 2011
    Within walking distance to many attractions including Rock N Roll Hall of Fame, ballpark & lots of restaurants. Has a free shuttle to & from downtown attractions. Clean & spacious rooms for low price. Read more
  • Lisa J.heart icon on user image
    The employees are very helpful and kind. The rooms are comfortable and very clean. The bed is extremely comfortable.
  • Keri S.
    Keri StoyleOctober 26, 2013
    We usually love it here. We stay here often, but Steve upon checking in wasn't very nice, because we booked through hotel.com this time.
  • Lauren C.heart icon on user image
    Lauren ChristopherMarch 30, 2019
    Clean, great service, prompt room service and it’s close to the convention center. Great deal!
  • Reggie C.
    Reggie CarterMay 9, 2013
    Been here 5+ times
    They have a full gym!! Very nice!💪
  • Jazmine A.heart icon on user image
    Jazmine AlexusMarch 15, 2018
    Really big and nice inside for visitors to the convention. Otherwise not in a convenient location and they’re disorganized
  • Evan[Bu]
    Evan[Bu]November 2, 2011
    Once a former Holiday Inn, this DoubleTree really shines! Comfy beds, great pool area, and all the other amenities that you need!
  • Island Bruinheart icon on user image
    Island BruinAugust 28, 2016
    Location is great, but there are serious problems with service. We stayed 4 nights. The room was never cleaned before 5 pm, and twice that was only because we called down. Pass.
  • Jean S.
    Jean SmithJune 17, 2014
    Elevators are slow. Built in the 50's. They are working on them so no more then 7 people at a time! People got stuck over the weekend!!!!
  • Lisa J.heart icon on user image
    Free chocolate Chip cookies at check-in!
  • Amna M.
    Amna M.May 25, 2014
    Enjoy the Hotel shuttle, free cookies, starbucks, gym, and comfy beds.
  • Sue A.
    Sue AbramsDecember 6, 2011
    The hotel has improved in the last two years! Clean room, great service. Starbucks in hotel & great gym.
  • Ann Marie
    Ann MarieJune 19, 2011
    Been here 5+ times
    I enjoyed my stay here...and loved the chocolate chips cookies ....
  • Jason L.
    Jason LarionFebruary 5, 2012
    The executive floor is very nice and quiet. Keeps out the riffraff from the lower floors. :-)
  • Holly M.
    Holly MountJune 22, 2010
    Off the "Eat Right" menu, the Southwestern Chicken-cilantro soup is delicious, as is the Smoked Turkey Spinach wrap (which was a huge portion).
  • Jenn M.heart icon on user image
    Jenn MApril 13, 2015
    Stayed here several times. Neat and clean.
  • Karen F.
    Great friendly staff!!
  • Daniel H.
    Daniel HJuly 10, 2011
    Been here 5+ times
    Be sure to check out the great view of Cleveland Browns Stadium in the back!
  • Tommy O.
    Tommy OApril 28, 2012
    Free shuttle takes you around dntwn Cleveland if needed. Short walk to attractions
  • Meg J.
    Meg JarrellAugust 19, 2013
    Been here 5+ times
    Very difficult to figure out where the hotel entry and parking was. Then after all that trouble, I didn't even get my famous chocolate chip cookie. Sad.
  • TeaBelly
    TeaBellySeptember 12, 2011
    A bit forgetful when it comes to giving you your cookie, you may have to ask for it...
  • ang b.
    ang bMay 27, 2013
    Ask for a cookie everyday!!
  • Jeff B.heart icon on user image
    Jeff BMarch 26, 2019
    Good staff
  • britt t.
    britt toblerJuly 15, 2010
    Chicken quesadilla is awesome and the salsa is perfect! Not too mild, not too spicy
  • Robin M.
    Robin MartinAugust 7, 2014
    Mini morning checkin
  • E R.heart icon on user image
    E RichOctober 13, 2015
    Just a little on the normal. Nothing spectacular or over and above anything.
  • Shevone W.
    Shevone WoodApril 7, 2014
    Shuttle available and chocolate chip cookies
  • Michelle S.
    Michelle SMarch 7, 2013
    concierge level has free alcohol :)
  • Caryn F.
    Caryn FeinsteinMay 5, 2012
    Loved the pool, hot tub, and room service
  • Robert W.
    Robert WoodallSeptember 9, 2011
    Been here 5+ times
    Had a great bachelor party here. Highly recommend it.
  • sasha w.
    sasha williamsNovember 5, 2011
    Free cookies but doesn't warn guest they contain nuts. Ppl with nut allergy be aware
  • Joanna P.heart icon on user image
    Joanna PoeAugust 7, 2015
    Paper thin walls. I spent the night listening to my neighbor snore, and management still won't contact me to discuss a partial refund or points. Very disappointing.
  • Edward H.heart icon on user image
    Edward HodgeJanuary 27, 2015
    Starbucks inside.
  • Slightly Stoopidheart icon on user image
    Slightly StoopidAugust 11, 2012
    Been here 5+ times
    More than just the tip.
  • Michelle S.
    Michelle SMarch 5, 2013
    Great location...rooms are just OK for a doubletree...small bathrooms
  • Ph!|£|\|@
    Ph!|£|\|@April 11, 2012
    Been here 25+ times
    I so love loyalty points!!!
  • Ajoy P.
    Ajoy PintoJuly 10, 2011
    Been here 5+ times
    Try the perch sandwich!
  • Alyssa S.
    Alyssa SmithJanuary 15, 2012
    It is nice having a bar downstairs, but when you're actually trying to sleep the drunks keep you up. Not okay.
  • William C.
    William Conway IIIMarch 27, 2010
    Free chocolate chips cookies! Pool is open until 11:00pm.
  • Michael H.
    Michael HallApril 12, 2010
    Do demand as many free cookies as possible.
  • Justin D.
    Justin DutcherFebruary 28, 2012
    Horrible service. I will NEVER stay here again because of this. The women at the lobby counter were just plan rude, and looked like they just rolled out of bed.
  • Angie L.
    Angie LinderMarch 7, 2010
    Free chocolate chip cookies!
  • Bree N.
    Bree NelsonOctober 4, 2010
    Realllly small rooms, rowdy and drunk crowds. Gross overall, would never comee back and wish I didn't stay at all!
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