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Hotel, Resort, and Conference Room
Cancún
"Nice hotel , yes it's little bit old but the best hotel in cancun."(2 Tips)
"Dinner at Fantino was amazing."(2 Tips)
"Highly recommending to stay at the Club Level"(2 Tips)
"Amazing tequila, food, and fun in cancun"(3 Tips)
50 Tips and reviewsFilter:
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Brad HagerNovember 11, 2015VERY nice hotel right on the beach, beautiful pool. GREAT service, food, drinks and awesome rooms. If you want something more classy than most hotels in this area, I HIGHLY recommend it.
The Ritz-CarltonMay 24, 2016Explore the second largest coral reef in the world during a scuba-diving excursion and discover some of the 500 species of fish, mollusks and crustaceans that call this complex ecosystem home.
- The Ritz-CarltonJuly 14, 2015As part of our Turtle Guardian Program, guests can be alerted if a turtle comes to shore so they can watch. Don't forget to ask the Concierge about our guidelines to make the most of this experience. Read more
- BurcinMay 25, 2013Highly recommending to stay at the Club Level (8th&9th floors).. 5 courses w/ drinks throughout the day, definety worth the money. Overall, very impressed w/ Ritz Carlton Cancun!
- The hotel definitely lived up to the expectations. Superb location right on the beach, exceptional service, and fantastic food.
Excellent facility and great service with two tennis courts if you can play first thing in the morning.- The Ritz-CarltonMay 18, 2015Our daily kids camp is a fun and safe way for our littlest guests to make some new friends as part of your family travel plans in Cancun.
The service down by the beach is great!! Just pull the little blue flag on your lounge chair up so it can be seen and someone will be at your service in what seems like seconds!!
On the positive side, the f&b staff were exceptionally friendly and delivered excellent service. Breakfast provides a breadth of choice and sets you up for the day
Alessandro Di FeliceAugust 9, 2014The breakfast is awesome, decent price, the facilities are great. But the stuff is beyond nice. Wonderful experience. Thanks.
Try the Frozen margaritas! Delicious. Also ask for a little Ritz Carlton flag for the back of your lounger to signal when a refill is needed!
Shelli SilbermanSeptember 24, 2014The best hotel I ever stayed at.... The service was amazing... The place is gorgeous..The club level is fabulous..
Ann Michele LoganNovember 27, 2014Cosmos are great and so are the Kobe beef sliders. Enjoyed the bar on Thanksgiving Day watching Dallas Cowboys play Philadelphia.
Nick SJuly 22, 2011Rent a beach villa (cabana) for the day ($125). The price for the service and the shade is worth it! Includes a fruit bowl, 2 water & corn chips with guacamole and salsa.
Ruben GallardoDecember 16, 2015Amazing concierge service, we found great suggestions for things to do in Cancún in this website http://bit.ly/1OvikXZ- Dinner at Fantino was amazing. Service was impeccable and food was to die for. What a memorable evening!
Don't be fooled by the unassuming terrace cafe. The food is delicious and the service is beyond compare
Brian IbarraAugust 28, 2015Holy balls this place is super fancy & rich! This where billionaires come to make fun of millionaires
Victor CornejoFebruary 14, 2012It is trurly appriciated to have come to a location where the profession of Hotelier lives on. The staff is the most impressive aspect of our stay this far. From the driver to the bellman all pros.
Dinner at Fantino is a must! Also try and get the casitas one night - the private dining is outstanding!
Blown away by the service, attention to detail - and Club is amazing!!
The best hotel ever I've been to. Everything is really wonderful!
The club concierge staff made every moment special. You MUST dine at Fantino at least once during your stay. Fantastic.
Marko GuevaraFebruary 26, 2011One of the greatest places to stay inn, ask for Beach Dinner... with fire torches and excellent menu!!!!- A little disappointed with internal communications - requests were not carried out and had to be repeatedly followed up. Plus the small things were repeatedly missed i.e. Complimentary newspaper etc
- Everything and everyone make u smile and think that life is cool!)
Francisca SanJuly 19, 2012Outstanding services welcoming you every minute. Lovely time to stay here as always
- Nick SJuly 16, 2011Try a Carreta during evening cocktails - tequila, lime juice & dark beer. Better than it sounds!
Do the tasting menu at Fantino. You won't be disappointed!
Just beMay 10, 2022Very very bad service . Don’t care abt ambassador Memeber at all. Don’t feel comfortable and never come back. Destroy my holidays 😡
Diego ImazFebruary 26, 2019El buffet es de primera, te dan huevos benedictos y todos los bloody marys y mimosas que quieras. El servicio excelente, tienen toques por lo cuál lo hace un hotel diamante. La vista al mar de primera
Travel+Leisure MéxicoJanuary 6, 2012Este Ritz-Carlton (único de la cadena en México) fue elegido por nuestros lectores como uno de Los 250 Mejores Hoteles del Mundo (edición ene-feb 2012). Read more
Carla BasílioJanuary 19, 2015Hotel luxuosíssimo! Fomos por causa do restaurante (Fantino), mas nos encantamos pela estrutura e atendimento do lugar.
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Grand Hotel Cancún managed by Kempinski.
Retorno del Rey #36, Zona Hotelera
77500 Cancún, Quintana Roo
México
77500 Cancún, Quintana Roo
México
Escape to one of the premier luxury hotels in Mexico. Our dramatic ocean-view rooms and enticing culinary experiences set our Cancun hotel apart from the rest.
Open (Show more)
- Mon–Sun
- 24 Hours
+52 998 881 0808
Features
Credit Cards
Yes (incl. American Express & MasterCard)
Wi-Fi
Free
Food & Drink
Drinks
Wine
See More
Places inside Grand Hotel Cancún managed by Kempinski.
- 8.6
"Everything, we had salad, fish, beef, desert and everything was amazing. The service is even better than the food."
alfdf - 7.9
"So so classy and impeccable service!! One of our favorite places to eat in Cancun!! Love jazz music on the weekends at dinner!! Formerly the Ritz now a Kempinski. Don’t miss this gem!!"
Aimee Brice 
"Muy buen gusto, elegante y costoso."
Ursula Sola
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- 9.3
"This resort is fancy and perfect for relaxing. The rooms are brilliant and comfortable. Wifi is not free (~$17.50 per day)"
Christian - 7.1
"Cheap, clean and with a nice pool. If you are just transiting from Cancun this is a good option to spend the night. Good breakfast is certainly a plus."
Nicola - 5.2
"Good value for money and excellent location in Cancun proper"
Samir Goel
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