31 Tips and reviews
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- Mark Ravin always comes through when I need him to. MINI dealerships have been some of the nicest dealerships of any make I've ever dealt with, but this dealership in particular is has been great!
- Val RaptorSeptember 15, 2016MINI service guys (and girl) are awesome. I've been trusting them with my MINI for ten years.
- Matt Appleton is a great service rep! He's been so helpful to us. We really appreciate his willingness to go the extra mile.
- Maggi BDecember 27, 2015Sara was very nice, super helpful and informative. We received good money for our trade in and really enjoyed working with Sara
- If you're going to get a car here make sure you get the sales person Hadi Eslami. He is the best of the best and really knows how to take care of his clients
- Leah EckelbergerNovember 23, 2012I have to second the Mark Ravin tip! If you own a mini only see Mark. He's been nothing but stellar and I'm a little sad about moving to Seattle partially bc I won't have Mark as my mini guy anymore
- Mike CheckNovember 6, 2013Exceptional customer service. Professional and highly knowledgable staff dominates for both MINI service and sales.
- Mark Ravin is a great service rep and a true MINI enthusiast. I trust him with my beloved MINI and have for years!
- Service advisers are the best I've seen of all dealerships I've been in, bar none.
- Great customer service... But the person to know is Hadi. He is very knowledgable and cares a kid his customers
- Christine CardosoNovember 6, 2013Matt Appleton (service) has been THE best customer service out of any mini dealer from NJ to MA.
- They will not haggle much on price, but you make it up in service. I have tons of stuff covered for free that most places would have charged me handsomely.
- Daniel ClagueJuly 10, 2013Mark Ravin is BACK! I agreed he made service a breeze and was most of the reason to get service here!
- Alok KapoorJuly 3, 2013Poor service. Last time I picked my car up they didn't do the work, or even tell me (replace the tire)... A week later there is now a tire (after I called and then stopped in). Avoid if possible.
- If you're waiting for your car, take a quick walk to Clear Flour Bakery
- If your car is out of warranty, expect an extremely low ball trade-in offer.
- Gruesome place. Having monopoly this firm has abandoned all sense of responsibility to its clients.
- The customer service at the service dept. is mediocre at best!
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