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Hertz

Hertz

Rental Car Location
Fort Lauderdale
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5.1/10
61
ratings
Tips and Reviews icon22 Tips and reviews
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  • Michael M.heart icon on user image
    Michael MarcianoApril 26, 2013
    230AM & I've got to tell you. Randy & the Hurtz team made my night, a day of delays & frustrations he made me laugh & sent me on my way. Thank you. PS. Put this one on my wish list for next time ;)
  • Alice J.
    Alice JenkinsSeptember 1, 2019
    They are very professional & have quick service!
  • Kurtanna G.
    Kurtanna GreenApril 9, 2014
    The gave me a car, had to complain to be upgraded to a better quality for a lower cost.
  • Joel H.heart icon on user image
    Joel HumphreyApril 7, 2013
    Waited in line for 45 minutes due to them not having enough cars to fill reservations. Attempted to charge me a different rate than what I was given online, went outside and it was the wrong class car
  • Jimmy T.heart icon on user image
    Jimmy ThompsonFebruary 27, 2014
    Fort Lauderdale "Gold" service is horrible in fact the line is always longer than the regular line
  • David M.
    David MinkinDecember 26, 2012
    This the most terrible, inefficient car rental experience of my life. Prepare for long lines and no cars (even when you have a reservation). Go to Avis instead and save yourself a headache.
  • Eric A.heart icon on user image
    Eric AndersenOctober 8, 2018
    Is it just me or do these two doors say the same thing?
  • Steven F.heart icon on user image
    Steven FriedenthalSeptember 14, 2012
    First called Hertz 800 number to add a day, wanted over $500. Call local and got day for $35.
  • Felipe S.heart icon on user image
    Felipe SantosJanuary 13, 2015
    It's simple and quickly
  • Daniel O.
    Daniel OblitasJune 22, 2013
    This company is always slow. I can' t believe they are 1st in a survey
  • Tracy M.
    Tracy MaloneFebruary 18, 2014
    A 40 minute wait really!!
  • Paul B.
    Paul BenenatiDecember 29, 2018
    Had a AAA reservation, they ignored and charged me $120/day for a compact car. Took 2 hours to straighten out
  • Phillip K.
    Phillip KimJuly 31, 2015
    This Hertz location is particularly terrible. Slow service, long waits, no regard for service. Watch out for them trying to add on unrequested charges!
  • Rachel A.
    Rachel AndrewsMay 25, 2012
    Are you serious? Griselda took over 20 minutes to process a request and STOPPED assisting us half way through to help a ruder customer who barged in line to ask a question! Thumbs down. >:(
  • Dwight D.
    Dwight DMay 23, 2013
    Got to love hotwire!
  • Glenn H.heart icon on user image
    Glenn HernandezNovember 28, 2013
    Even their gold club is slow... Stay away. Next in line and I've been waiting for .5 hr... Think it will be 1hr
  • Jeff C.
    Jeff CornettMay 23, 2013
    The most poorly organized and run Hertz I've ever been to. Over an hour wait in line. Why even bother to make a reservation?
  • E G.
    E GOREMay 17, 2014
    Worst experience I've ever had. Took 2 hours to get a car we booked 8 months ago.
  • Mae
    MaeMay 18, 2013
    If you like to wait in long lines go to Hertz for bad customer service
  • Kendra A.
    Kendra A.September 7, 2013
    Run, don't walk, to another rental company. The customer service here is atrocious.
  • Ken T.
    Ken ToumeyApril 6, 2013
    Poor service. So bad it hertz.
  • Ronaldo N.
    Ronaldo NunesMarch 14, 2020
    O serviço é péssimo, funcionários dando de ombros para os clientes e se escondem como os funcionários públicos no Brasil, chegando em Miami alugue na Álamo
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