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22 Tips and reviews
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Michael MarcianoApril 26, 2013230AM & I've got to tell you. Randy & the Hurtz team made my night, a day of delays & frustrations he made me laugh & sent me on my way. Thank you. PS. Put this one on my wish list for next time ;)
Kurtanna GreenApril 9, 2014The gave me a car, had to complain to be upgraded to a better quality for a lower cost.
Joel HumphreyApril 7, 2013Waited in line for 45 minutes due to them not having enough cars to fill reservations. Attempted to charge me a different rate than what I was given online, went outside and it was the wrong class car
Jimmy ThompsonFebruary 27, 2014Fort Lauderdale "Gold" service is horrible in fact the line is always longer than the regular line
David MinkinDecember 26, 2012This the most terrible, inefficient car rental experience of my life. Prepare for long lines and no cars (even when you have a reservation). Go to Avis instead and save yourself a headache.
Steven FriedenthalSeptember 14, 2012First called Hertz 800 number to add a day, wanted over $500. Call local and got day for $35.
Paul BenenatiDecember 29, 2018Had a AAA reservation, they ignored and charged me $120/day for a compact car. Took 2 hours to straighten out
Phillip KimJuly 31, 2015This Hertz location is particularly terrible. Slow service, long waits, no regard for service. Watch out for them trying to add on unrequested charges!
Rachel AndrewsMay 25, 2012Are you serious? Griselda took over 20 minutes to process a request and STOPPED assisting us half way through to help a ruder customer who barged in line to ask a question! Thumbs down. >:(
Glenn HernandezNovember 28, 2013Even their gold club is slow... Stay away. Next in line and I've been waiting for .5 hr... Think it will be 1hr
Jeff CornettMay 23, 2013The most poorly organized and run Hertz I've ever been to. Over an hour wait in line. Why even bother to make a reservation?
Kendra A.September 7, 2013Run, don't walk, to another rental company. The customer service here is atrocious.
Ronaldo NunesMarch 14, 2020O serviço é péssimo, funcionários dando de ombros para os clientes e se escondem como os funcionários públicos no Brasil, chegando em Miami alugue na Álamo
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