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Hertz
Rental Car Location
San Francisco International Airport, San Francisco
"As a gold member, renting a car is without wait here."(3 Tips)
"Thanks Hertz, we jumped directly to brand new car."(2 Tips)
"Volvo C70 is a fun, classy car!"(2 Tips)
"Make sure you sign up for the Gold membership."(2 Tips)
55 Tips and reviewsFilter:
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David A. ChapaDecember 6, 2014I have never waited in line. Get gold, make sure your CC is on file, go directly to your car. Also, don't wait for receipt, walk away and get it online.
regan robinsonApril 3, 2012Hertz seems to be the only company with a line when I am here. I am sure you can get a perfectly good car @ National, Budget, etc.
Ben SteinerAugust 16, 2014Gold Member service is good, but it's a huge operation & you might have to walk a bit. Rental Car Center Garage 1st floorUpvoted 3 weeks ago
Crow NorlanderJuly 10, 2016They "upgraded" me to a muscly sportscar, but I asked to be downgraded to a practical/ fuel efficient vehicle. I appreciate the gesture, but would've rather had those 45 minutes back in my day.
Jason Baughman-OpricăJuly 17, 2018One of those great Ultimate Choice locations where you get to pick your car - nice selections.
Brandon ArmonJanuary 20, 2013Get yourselves a Hertz Gold Rewards account....time and money will be saved!!! Combine that with AAA for even more savings!
- As a gold member, renting a car is without wait here. You just find your name on the signboard and pick the car up. Unfortunately for Prestige Collection, you have to wait in long line.
NatalieJuly 14, 2016Painful. Told us which lot to grab the car from, right make and model but wrong license plate. We got downgraded when they "fixed" it for us. How kind of them.
Jay SonAugust 12, 2014If you are a gold member, head straight to the garage and skip the crazy long line in the terminal.
Aidan HylandJuly 28, 2017Gold membership makes it easy to grab and go but only works when gold cars are available.
Vladyslav ZakharchenkoFebruary 22, 2017Professional, fast, efficient and smiling. Try "mystery car" you'll be surprized- Jennifer Kjellgren ~ Nest Realty AtlantaOctober 18, 2012Update - so we had to wait for a car - but got lucky and upgraded to a Volvo c70 w nav and satellite radio - sweet. Thanks Hertz!
Sheraz ChoudharyOctober 2, 2017Will rob you if you go through an automatic toll booth even once! Google "toll charges thepointsguy" for more info. Please respect your customers rather than trying to rob them in under-handed ways.
Katrina OrlowskiOctober 16, 2019When you start hiding behind 'read the signs posted' and 'it's policy', I'm done. Went to Enterprise instead. They treated my like a princess.
Brad ChouAugust 20, 2014We made a reservation but still need to wait over one hour. If you want to rent car here, you can reconsider about it.
Mok OhAugust 3, 2011Get a Hertz membership. The line can get reeeeeeaaaaaaaaaaaaaaaallllllllllllyyyyyyyyyy loooooooooooooooooooooooooooooooooooooooooooooooooooong.........- Make sure you sign up for the Gold membership. The time it saves is priceless.
Tiffani WordApril 24, 2014Rent from ANY other rental car company. Waiting for an hour and a half for a reserved car.
BJSeptember 6, 2013The line is out of control. If you value your vacation time rent your car else where.
Derek NazarenoFebruary 13, 2014Can't believe there's more than 20 people in line and there is only 2 reps to help check in. On top of that, they are saying they are waiting on cars! What happened to planning ahead! Poor management!
Dave Sumner SmithSeptember 20, 2013Customer care has a very low priority, judging by the two staff dealing with more than 200 queueing customers. Shameful!
Bob StockingMay 14, 2010On the train out from the airport stand in the rear car. You'll be closest to the elevator when you arrive at the rental car center.
If you have Hertz Gold, just goto the 1st floor. Your Car is ready Togo.- Jennifer Kjellgren ~ Nest Realty AtlantaOctober 18, 2012There is no wonder why this was the least expensive on Hotwire. Longest line - with less than 50% staff to handle and cars are not even ready. A 2-hr escapade at airport to get out of here w a car
Instead of waiting in the cold after Returning your car, go back to level 4 and catch the train from the inside.
Don't wait outside for the air train. Wait inside on the 4th floor.
George OetomoJanuary 4, 20161. Never ever take their insurance, buy your own. 2. Never ever buy their 'prepaid gas, return empty, sounded good but it's a trick. They charged 45 dollars+tax when i filled up 35 only from empty
Andreas KJune 22, 2013this Hetz Station sucks. just expect an hour waiting time for a car. all other rental companies are faster and have more staff
Jordi GaxiolaJuly 24, 2014Avoid Hertz!! endless lines... and car reserved and prepaid not available, still waiting.... Expect to loose several hours.
Arianne GrahamDecember 11, 201112 spaces at the counter, 6 out of order automated check in machines, 2 employees working. How long do you think I waited?
Tim Changhyun NohJune 30, 2015I tried to change the drop off location. Called Hertz SFO over 10 times and no one responded. How frustrating..
They gave us a car w 42,000 miles on it ! What the what......
236 Photos
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Hertz
780 McDonnell Rd (SFO Airport)
San Francisco, CA 94128
United States
San Francisco, CA 94128
United States
Hertz. We're here to get you there. Experience our best fleet ever and award-winning speed, service and innovation from 10,000+ worldwide locations.
Open (Show more)
- Mon–Sun
- 24 Hours
(650) 624-6600
Features
Credit Cards
Yes (incl. American Express)
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Other places inside Rental Car Center
"Always give timing consideration to the fact that the airtrain might stop running later at night and you might need to take the shuttle which takes there as longer."
Krishna Bell- 5.6
"Our cars are always very clean and new when we rent from this location."
Sean Miller - 8.0
"Super job. LOVE Seymour."
Dave Kerpen
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