- scenic views
- city
- staff
- bar
- lakes
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- Great staff & superior service. I stayed just 2 nights and I was greeted by name by the bellhop and the restaurant/bar staff. Highly reccomemd!
- Todd CochraneFebruary 24, 2013The suite on 29th floor is nice great view. 3rd year staying here for a meeting the staff is outstanding!
- Family Travel with Colleen KellyAugust 22, 2012Suites are great for a family! Excellent location and there is a pool which is key for the kids!
- Michael MichaelsAugust 10, 2019$100 per night incidental hold. Elevator requires key to use. Double beds are true doubles...very small.
- C. TennilleApril 8, 2018Room service is reasonably priced. Overall great service in a really nice location
- Terry MarchettiDecember 9, 2010great location if you are interested in shopping - right off the magnificent mile. Rooms were clean and comfortable.
- Travis InceMay 6, 2013Decent hotel next to J H Observatory. If you are overcharged for parking, tell the front desk to shove the bill up their ass and they will be happy to oblige.
- Caroushi TschoeApril 19, 2011nice big suites and sometimes you can get good deals :-) - gym / pool on the top floor is kind of outdated
- Rooms are nice but cold. Last night it had snowed in the middle of april and i almost froze to death in my room. Other than that: good location for shopping and staff is nice!
- Charlene SalvadorDecember 31, 2013Got in late last night, housekeeping knocked 3 times before 9am AND called to see if we're in here. NOT HAPPY.
- Very popular with families. Lots of screaming children in the pool, and long waits for elevators.
- Travis MetcalfeAugust 7, 2014Nice place to stay if you want to be nickel and dimed. They don't even have a laundry service and the front desk didn't even know a place to get my laundry done. At 400 bucks a night, look elsewhere.