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Hilton Kansas City Country Club Plaza

Hotel and Event Space

Kansas City

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6.3^/10

ratings

"Great room, loved the outdoor pool and bar!"(2 Tips)
"New Drink Specials in the Gallery Restaurant at the Sheraton"(4 Tips)

27 Tips and reviews

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Cooper's HawkMarch 12, 2013
Looking for a relaxing happy hour? Join us (Mon-Fri, 3-6pm) for $6.99 appetizers, including our Asian BBQ Pork Belly Nachos, Nation's Restaurant News 2013 Menu TrendSetter award winner! $5 wines too! Read more
Nicole CardenDecember 22, 2012
The staff is extremely friendly! Ready to help and very polite.
Russell AdamsSeptember 20, 2019
Been here 5+ times
Odd number rooms above the 11th floor have the best view.
AT&TSeptember 16, 2011
Another great reason to stay here: AT&T Wi-Fi is one of the many amenities here for guests. It’s fast and easy to connect.
Lindsay VJuly 4, 2013
Great room, loved the outdoor pool and bar! Great location as well.
TabithaMay 13, 2013
The room was very comfortable & the staff was friendly. The shower head sucked it was loose and wouldn't stay in place while showering.
Cj TurnerMarch 17, 2013
Great stay, but they didn't allow my late checkout that I should get because I'm a gold Starwood member.
Nathan WoodFebruary 27, 2011
Been here 100+ times
New Drink Specials in the Gallery Restaurant at the Sheraton for more details check out them out at www.sheratoncountryclubplaza.com
Dan HolkeAugust 25, 2012
AT&T Wi-Fi only works if you already have an AT&T account, fall for a Starwood hotel.
Amy AndersonSeptember 17, 2011
Beat customer service--2 stays in a row. From front desk to concierge I have been impressed
Kenyell OllieMarch 17, 2012
Booked the hotel to try out Hotwire.com. Sink is coming off the wall, it's a handicap room, and the bathroom outlets are by the toilet. BAD!
MarniMarch 1, 2015
Great location, rooms could use some updating.
Russell AdamsJanuary 5, 2020
Been here 5+ times
Check the bedding to see if there’s a fitted sheet.
Matthias D.July 31, 2013
This has been the worst hotel I have been in in years. No service whatsoever and nothing clean anywhere,not in the rooms, pool or bar/restaurant area. Bedsheets too small. Pool/jacuzzi disgusting.
Keelan CollinsJanuary 11, 2012
Been here 10+ times
I disagree. There is a strong sense of customer appreciation and service here.
rosisella villegasJuly 3, 2012
great pool. right on the plaza
Brent FrahmFebruary 21, 2014
Needs remodeled. Many items in disrepair
Bill BradshawMarch 29, 2013
The pillows lack fluff.
Dawn KAugust 2, 2011
Outdoor pool area is alright, until the dumpster hot garbage smell from nearby wafts in...
Sirus OrndoffNovember 3, 2011
Been here 10+ times
Very cozy warm beds
Your Downtown GalJanuary 26, 2011
Seriously horrible lack of customer service skills. Rooms lil older but very nice. Restaurant and front desk a fiasco! Would never stay again. Marriott around the corner much more pleasant
Lorin OpferJanuary 8, 2012
Nicest employees ever!!
Johnny MartinezApril 12, 2011
Customer service not what I expect from a Starwood property. Better to stay at the Westin or the Aloft.
Nathan WoodFebruary 27, 2011
Been here 100+ times
www.sheratoncountryclubplaza.com
Colbi RJuly 23, 2011
Never stay here, its horrible and everyone's a jerk.
Nancy DouMay 25, 2011
Been here 10+ times
Customer service is horrible here. You get attitude or incompetence.
Derek BeebeJune 8, 2010
The breakfast is horrible. Don't eat here. The rooms are nice.

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Hilton Kansas City Country Club Plaza

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