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Holiday Inn London - Kensington

Holiday Inn London - Kensington

Hotel
London
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6.2/10
332
ratings
  • Tips
    Jose N.
    "Convenient to Kensington High Street tube station."(2 Tips)
    lesley i.
    "... and friendly room comfortable and close to all your needs"(3 Tips)
    Ashley M.
    "Friendly staff, amazing breakfast, easy walk to the closest tube."(9 Tips)
    Zeibeat
    "Outstanding service."(4 Tips)
Tips and Reviews icon80 Tips and reviews
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  • Dennie
    DennieAugust 5, 2013
    Great hotel, until you enter the room... It is so tiny! And i realy missed a mini bar.. The service and location are super!
    Upvoted Nov 4
  • 'Tarkan A.
    'Tarkan Arslan'January 28, 2012
    Been here 10+ times
    4 star hotel, you ve got to be kidding, reception is always busy and long que, just the location is good, i dont recommend for sure..
    Upvoted 2 weeks ago
  • Krzysztof G.
    Krzysztof GibekAugust 12, 2013
    Hotel is much better in real that in some reviews. Many nice and helpful people work there. Nice place, perfect location and not expensive in some offers. Very good restaurant.
  • Security A.
    Security AnalystJuly 18, 2018
    Helpful friendly staff, smart doormen. Right-hand lift door at front elevator stack STILL has a fault
  • Behrouz J.heart icon on user image
    Behrouz JafarnezhadOctober 28, 2021
    Been here 5+ times
    Pretty good 4-star hotel. Excellent location and quite clean.Super busy during check-in/check-out hours. If you need the lift during this time, especially to/from the parking, be ready to wait 15 min
  • Lebanon Taxi
    Lebanon TaxiFebruary 25, 2017
    Been here 10+ times
    A great locations amidst the restaurants and the pubs of one of LONDONS great squares
  • Lebanon Taxi
    Lebanon TaxiMarch 2, 2017
    Been here 10+ times
    Best location , two close parks to go for a morning run , Holland Park and Hyde Park , a run a day keeps you warm all day .
  • Otel.com
    Otel.comMay 29, 2012
    This hotel's leisure facilities are something to rave about. Check out the indoor pool, sauna and steam room. Swimming lessons and aqua classes are also offered.
  • Ashley M.
    Ashley MarieSeptember 9, 2022
    Been here 10+ times
    My first trip to London. Friendly staff, amazing breakfast, easy walk to the closest tube. I would definitely stay here again.
  • Mona A.heart icon on user image
    Mona Al-SiddiqiOctober 6, 2019
    Been here 5+ times
    Attending business event. Check in wasn’t pleasant, the room is good (executive) service is not that pleasant also. Big busy hotel wont choose but the event is here so i am saving time.
  • Marcia S.heart icon on user image
    Marcia Sem AcentoOctober 15, 2015
    Great location, near the tube (High Street Kensington), easy walk to. Rooms are neat, service is fine. Worth the price, but don't expect much in terms of luxury.
  • Markus D.
    Markus DarkusJanuary 11, 2014
    We got a free room upgrade. Free wife and a discount on breakfast. Lovely facilities. Very happy.
  • Julie C.heart icon on user image
    Julie CJSeptember 29, 2015
    Fabulous location, good atmosphere in the hotel bar.
  • lesley i.heart icon on user image
    lesley ingramMay 31, 2015
    The staff here are great very helpful and friendly room comfortable and close to all your needs
  • Jackie M.
    Pay the extra £20 to upgrade. Larger newer room. Still a bargain at around £80! Bathroom smart, shower could be more powerful. Public areas lovely now refurb complete
  • Rachel Louise M.
    Rachel Louise MulhallNovember 30, 2010
    Excellent hotel...just off Kensington High Street...two minutes walk from the tube...no complaints whatsoever...will be staying there again on my next trip to London. Read more
  • Philippa M.
    Philippa MillsOctober 22, 2011
    Been here 5+ times
    Very nice hotel! Great location! The rooms are small and they are renovating so it is noisy from 9 am to 5 pm.
  • Burkay A.
    Burkay AdaligOctober 7, 2015
    Ending a long day with Lagavulin... Great selection of whiskies for a hotel bar - www.meleklerinpayi.com
  • Juan A.
    Juan ArbelaezMarch 10, 2017
    Been here 5+ times
    Location. Close to metro station, bus stop, bike rent, food coirt and pharmacy.
  • Liv H.
    Liv HoulbergSeptember 23, 2012
    Great reception at arrival. Small but good room. Everything lived up to expectations, and no nobody pays me say this!
  • Drew M.heart icon on user image
    Drew ManciniSeptember 13, 2017
    Been here 5+ times
    Great lobby area. Good liquor in the bar too.
  • Pitu B.
    Pitu BlancoAugust 10, 2012
    Before the rebuild quality has developed. The place is strategic in central London. I'll be glad to come back
  • Mona A.heart icon on user image
    Mona Al-SiddiqiOctober 7, 2019
    Been here 5+ times
    I didnt like this place in the begging but turns out the service is good. They replaced my room immediately after i told them there is insects fleas i am not sure but they cooperated quickly
  • Jose N.heart icon on user image
    Jose NaninApril 18, 2017
    Pleasant stay! Convenient to Kensington High Street tube station.
  • Chris B.heart icon on user image
    Chris BarkerMarch 19, 2012
    Been here 5+ times
    Don't bring your cat. You wont be able to swing it in an exec room. If you are in a standard room it would be between you and cat who stayed
  • Alesha D.
    Alesha DaileyJuly 30, 2013
    Room was nice, but small. Good location near the High Street Kensington tube. It was a VERY crowded hotel and it was hard to get help at the front desk when I needed directions, etc. Expensive WiFi!!
  • Zeibeatheart icon on user image
    ZeibeatJune 20, 2015
    Small cozy rooms, great location. Outstanding service.
  • Juan A.
    Juan ArbelaezMarch 10, 2017
    Been here 5+ times
    If you need ac adaptor or any electronic appliance, go buy at few blocks on kensington road for the price the hotel rent ot for one day. Internet sucks here
  • Abu Aya K.heart icon on user image
    Abu Aya KDJuly 12, 2022
    Right there near everything
  • Emily B.
    Emily BaxterNovember 11, 2013
    I wish I had checked out the reviews here before booking. Added charges everywhere. 10 pounds/day for wifi, service charges on top of room service in small print for shocking food. 8 quid to use pool.
  • Andriy S.heart icon on user image
    Andriy SklyarDecember 5, 2018
    Very good breakfasts for the price.
  • Otel.com
    Otel.comNovember 22, 2013
    Try their selection of sweets; the restaurant will not let you down here.
  • Reem M 🧿heart icon on user image
    Reem M 🧿October 23, 2017
    Excellent budget hotel good location and services Internet is slow
  • Tim S.heart icon on user image
    Tim SheaSeptember 7, 2016
    Been here 25+ times
    Pretty good location, quite close to several tube lines, but the hotel itself is a dump. The beds would be more comfortable if they were concrete slabs
  • Richard F.heart icon on user image
    Richard FrancisDecember 28, 2015
    Rooms are very small and you have to pay extra to use the pool/spa area.
  • Brandon B.
    Brandon BarnardMay 16, 2012
    Of course the website photos are only of the newly renovated areas i.e. the lobby and prob a display room of what it will eventually look like. Rooms are small an out dated. Bar is a ripoff. Don't go
  • A✨
    A✨December 18, 2018
    Very slow WiFi. Small rooms (i mean really) with inadequate lighting. Old building with old fashioned doors (heavy). No way that any receptionist will answer ur calls u’ve to go down. Bad room service
  • Bennn
    BennnJanuary 5, 2011
    Very good hotel, good rooms and breakfast. I ll probably come back here in the next trip.
  • Ricardo P.
    Ricardo PinheiroJuly 30, 2013
    Despite of being well placed in London, wifi is too expensive. I got a Three SIM card and did some tethering, with better results.
  • Edomia zaide B.heart icon on user image
    Edomia zaide BereheAugust 18, 2016
    Been here 10+ times
    7003 has bedbugs
  • William B.
    William ButlerSeptember 13, 2013
    Great location in Central London & while the rooms are small that didn't bug me. What *did* bug me was the having to pay £10 for wifi (per day!) & the connection wasn't even that great.
  • Liva
    LivaNovember 30, 2011
    Obnoxious and braindead staff. Dishonest management (they stick guests in rooms with no heating, they don't keep the basic promises made on their website, pretend the wifi is "down just now..."
  • Chris B.heart icon on user image
    Chris BarkerApril 7, 2014
    Been here 5+ times
    In this day and age paying £9.95/day for Wifi is simply #outrageous.
  • Richard S.heart icon on user image
    Richard SugdenAugust 15, 2018
    Been here 5+ times
    The health centre is really good but in room facilities are pretty average for the price.
  • A✨
    A✨December 18, 2018
    Bad experience.Unfriendly staff..worst room service with bad quality food(that might be presented with filthy used utensils!)+Poor admnistrative managmnt. WouldNOT recommend nor book in it again ever.
  • Oğuzhan E.heart icon on user image
    Oğuzhan ErcanMay 11, 2016
    Nothing was good here. Hotel and its rooms are old. Hygiene problem is so obvious. Experience another hotel
  • Steve R.
    Steve RudlandAugust 19, 2013
    Non-guests can't buy wifi access despite misleading login page.
  • Mustafa G.
    Mustafa GENCERJanuary 31, 2013
    Been here 5+ times
    You need to pay for internet and it isn't comfortable.
  • Catherine K.
    Catherine KlafferDecember 5, 2021
    Don’t expect anyone to answer the ☎️ even the emergency line. Double bed = two singles pushed together, Lumpy pillows
  • Chris B.heart icon on user image
    Chris BarkerApril 9, 2013
    Been here 5+ times
    Poky rooms and £15 extra for breakfast? I can't believe I came here again.
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