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- Charlee BangsFebruary 26, 2013Booked in this hotel with a groupon deal which included 1 night stay, 3 course dinner, breakfast and late check out. Reseption staff = bit rude. Dinner = amazing, Location= perfect .can be a lil noisy
- James CoakesJune 12, 2015I didn't find the reception staff rude. I was polite to them and they were polite back. Dramatic architecture and a very good meal. Good value for groups.
- Dan KerrMarch 3, 2013If you have room 347 then ask for a swap. These fans outside the window will keep you up all night
- DHR.comJuly 2, 2013The style of the hotel is very elegant. The rooms are a bit small but quite comfortable.
- Amra SabySeptember 9, 2016Beautiful interior Design & Impressive building but not so impressed by the rooms...
- Khawlah A.January 9, 2016Beautiful building and the rooms are nice. Negatives: There was a problem with the electricity and it took too long to fix. No sockets next to the bed.
- Alan EvansFebruary 18, 2012Small rooms, great breakfast, very good widow if you pay for 24 hour voucher. Fairly poor service at the Tempus bar. But overall nice ambiance and hotel is undergoing major renovations and upgrades
- pluckerJune 25, 2011Wonderful service! I walked in from the street to ask if they would print off a boarding pass for me. No questions asked. Nearby SmartHostel, President hotel and Celtic Hotel would not do it for me.
- Location=fantastic! Service=baaad! It's not that they ignore u, they just make a 2step process 8steps & always give wrong info to any quest
- Location=fantastic! Rooms=gorgeous (provided you are on 7th floor). Service=baaad!
- Dana NinoNovember 8, 2013Wifi costs an arm and a leg pretty hotel dated room w thin windows/ ie noisy but other than that good hotel for the price
- Tamambo Tammam ShaibaniSeptember 22, 2013Street wifi reaches the 7th floor so no need to buy wifi here.
- tom mOctober 27, 2012Genuinely hilariously poor bar service, almost worth a visit to see it, if it was an intentional floor show it would win comedy awards. It isn't, it's just a shit expensive way of buying a drink.
- ChargeBoxSeptember 24, 2010There's a ChargeBox here, so you can charge you're phone securely in one of the lockers-useful if you've forgotten your charger!
- The free wifi is a little cumbersome, as you have to input the same data every 30 minutes
- Heba AyoubySeptember 4, 2014Breakfast-good check in - ok below average (shouldn't give trainee peak shift) agent seemed unable to multitask he disrupted the process at least 3 times & 4got to give me the room key.
- Matt DayMay 27, 2011Free wifi is slow and the sign up didn't like my iPhone (fine on MacBook) kicks you off after 30 mins but you can start a new session straight away.
- Daniel GutiérrezDecember 30, 2011Wifi sucks but its a pretty hotel :) the receptionist speaks all langues I swear!
- Great location! Double Superior room without a fridge! Awful and really not fresh food in restaurant - for your own safety don't eat there. Doesn't deserve 4 stars, you pay only for location
- Heba AyoubySeptember 4, 2014Concierge was rude spent 15 minutes talking to a British couple & flicked me off when I asked about the pharmacy. When I asked for a map he just pointed it out. Not helpful at all
- Dominic BullDecember 8, 2010Beware of the painfully slow wifi. It's available free for 30 mins only before they cut you off (unless you pay extra) and it too nearly that long to download an app update!
- Had a lovely room. Don't believe some of the other comments
- Franck BréusSeptember 5, 2011Maybe one of the worst hotel I've seen lately - no wifi in rooms (in 2011 ???), yellow water when it's time to take a bath ... At least the barmen are very kind ...
- Ali WMarch 8, 2012Had two bad stays here and won't be coming back. Incredibly noisy in all areas of hotel particularly when they have function on. Road noise bad, night staff noisy, Draw handles missing, generally poor
- Do not stay here, they seem to be determined to get rid of regular customers. Especially the front desk who have either never been trained
- Abhay AdhikariMarch 20, 2014I'd avoid the single rooms as they are very small, poorly maintained and next to very noisy air conditioning units. Not worth the money.
- Miles BaltrusaitisSeptember 4, 2010don't expect a usable public computer with internet. theirs are 10+ yrs old!
- Paloma SuarezNovember 17, 2013Old hotel, the rooms are small and what's worse wifi in the rooms cost 10£!!!
- Stuart MillerSeptember 14, 2011Gents toilet on basement conference room stank of stale urine. Not days but months of build up. Nasty!
- Frank FrambachMay 20, 2010My tip is to not stay at the Hotel Russell, it's terribly outdated and by far not worth THE 4 Star Rating, dissapointing hotel.
- LyalyaOctober 15, 2012Номера маленькие, но уютные , огромный плюс этого отеля - расположение : 1 мин до метро, напротив автобусная остановка и место сбора на экскурсии, 10 мин пешком до Oxford street
- lalotappFebruary 1, 2015La atención del personal es espectacular. La habitación pequeña pero no eche de menos que fuera mayor. Algo de frío talvez en la habitación. Situación inmejorable.
- António Augusto FernandesAugust 11, 2014Para Londres os quartos são muito bons!!! WiFi gratuito no quarto! Restaurante com óptima cozinha!