I've been staying here every year the last four years and the service definitely has slipped. What happened to the fruit-infused water and cookies in the lobby?
Conference rooms have smelled like urinals.for the last three years! The chairs need a redo ...disgusting. And if you believe someone peed in the stairwell on the carpet stream clean it.
For a huge "resort", this place doesn't serve late night food on Sundays. You would have to venture out and find fast food. Pizza places don't even deliver here after midnight! Fail.