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KSL Hotel & Resort

KSL Hotel & Resort

Hotel, Structure, and Resort
Taman Abad, Johor Bahru
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6.0/10
323
ratings
  • Tips
    Puteri N.
    "Love the buffet here 👍"(9 Tips)
    Selvie T.
    "... hotel is really nice comfy and the most important thing that we can't..."(8 Tips)
    Aidateddy Z.
    "Good service by the lift boy👍🏻"(7 Tips)
    Kevin S.
    "Breakfast was acceptable, pool not open yet."(8 Tips)
Tips and Reviews icon120 Tips and reviews
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  • Aidateddy Z.heart icon on user image
    Aidateddy ZahiriApril 29, 2018
    Love the room. Bfast buffet was good. Lots of choice. My kids love the pool and we’re absolutely LOVE the claw machine. Lol! Bed was comfortable. Bath was fair. Good service by the lift boy👍🏻
  • Hidayah L.
    Hidayah LatifJune 5, 2013
    hotel is good.same building with the shopping mall.so that easier for shopping eventhough you have no transport. we can spend day at waterpark and night watching movie at MBO cinema! 4.5stars ;)
    Upvoted Aug 16
  • HK Q.
    HK QuekAugust 27, 2015
    Been here 5+ times
    Please opt for Renaissance Hotel or DoubleTree. Their rate is about the same (or slightly higher) but the service and facilities you get are definitely much better than what you'll get at KSL.
  • Nicky H.heart icon on user image
    Nicky HaznickJuly 10, 2016
    Been here 5+ times
    ..hayoO..don't be soo kiasu to switch on your a/c at the the entrance of the lifts!..your lif honestly suck..since it take along time for us(guests) to go to our floor by gettin' any vacant lif..
  • Nicolette Anne Roszellene Teoheart icon on user image
    Good for cheap rates you get on booking apps and being conveniently located at a mall, the service and food is not a go to. Ordered a caesar salad and Pizza Fruitti de Mare and they screwed it twice
  • Thomas SKS
    Thomas SKSApril 22, 2014
    Very nice and big swimming pool. Very fun for children cause it just designed like a dinosaur park. No hotel here can beat KSL Hotel for the swimming pool.
  • Thomas SKS
    Thomas SKSApril 22, 2014
    The room space is smaller if compare with Mutiara Hotel, Mutiara Hotel rate is cheaper. But here is more convenient because attached with shopping mall, no need drive out for dinning or chilling out.
  • Nicky H.heart icon on user image
    Nicky HaznickJuly 10, 2016
    Been here 5+ times
    ..dunno hw on god green erth thy apprvd its elevators system as well capacity..yea it's a rsidency type of place but..not all of this occupants (private) ownd..mst of it belong to KSL..
  • Azreen A.
    Azreen AzmanDecember 24, 2012
    I had a wonderful trip at this hotel. Well, its a new hotel but the service has improved. The room is very comfortable, but i just dont like the area. Pasar Malam near to hotel? Ayoyoyo, pitams! Hihi
  • Nicky H.heart icon on user image
    Nicky HaznickJuly 7, 2016
    Been here 5+ times
    ..first and foremost..what's up with its lift?!..bloody small to squeeze more than few peeps with their baggagè and bloody confusin'!..
  • Christina
    ChristinaOctober 16, 2015
    Get the best last minute rates on KSL Hotel at HotelQuickly App(Anroid/iOS). 20-30% cheaper than Agoda, Booking etc. Plus, Get RM50 OFF your booking by redeeming voucher code – NBHOR. Cheers!
  • Gorgy N.heart icon on user image
    Gorgy NadApril 24, 2019
    My room been upgraded to deluxe room on 24th floor and its spacious! Love it!
  • •VïčTørĮÃ Ł.
    •VïčTørĮÃ Łâù•September 5, 2013
    Been here 5+ times
    Nice hotel with reasonable rate ! Services frm the front desks is so helpful ~ all the staff is so friendly with greeting whenever u see any1 of them ~ *thumbs up*
  • HR
    HRMarch 27, 2013
    Been here 10+ times
    the queue in this hotel for "check out" also takes long time so please be aware of that when you want to check out from this hotel
  • Thomas SKS
    Thomas SKSApril 23, 2014
    Breakfast here has more varieties of choice if compare with Mutiara Hotel & Paragon Hotel. The space of the restaurant is bigger than them also.
  • ku j.
    ku jeenJune 9, 2014
    I'm satisfied staying here..will come back again.the room was awesome.the shower n toiletries was good.buffet awesome also.just improve lift system.so slow..
  • Isaac Yapheart icon on user image
    Isaac YapDecember 6, 2014
    One of the most famous local hang out place. Wide selection of food, fashion and accompanied by events from time to time.
  • Lai Mun
    Lai MunOctober 27, 2013
    Been here 10+ times
    Good room, clean place. Very new. But this place has too much Chinese tourist that causes long check in queues during peak hours. Same goes with the breakfast buffet. Wifi unstable.
  • Selvie T.
    Selvie TjenJuly 1, 2013
    The hotel is really nice comfy and the most important thing that we can't wait to go to Legoland the next day :))
  • raihnrsln
    raihnrslnDecember 27, 2014
    We stayed at the apartment. It was okay, quite spacious for big family. But..*sighh* the check in took about an hour. The elevators were very very veryyy slowwwww omg please do something!
  • Ann N.
    Ann NasirMay 20, 2012
    Been here 5+ times
    Hi-tea buffet aka lunch buffet priced at rm38.00++ it was very cheap compared to the varities of foods served! The foods were excellent!
  • Niqitta A.heart icon on user image
    Niqitta AdamzAugust 6, 2020
    Been here 5+ times
    Rm 2233 - wif tub. Rm 1942 - awesome. Rm1746 - grd super king 👎. Aircond X cold. Door faulty - weak battery. Tv remote weak battery. Curtains 👎Bed and pillows NOT v comfy as superior king rooms.
  • KeF T.
    KeF TAnJanuary 1, 2023
    Been here 10+ times
    Lift plunge! No bell! Guard was with us in the lift! Walkie talkie doesn’t work! Hp no reception! If the world is coming to the end, hiding in Ksl is one of the worst idea! No one even realised!
  • Malina Lisa A.
    Malina Lisa AbdullahAugust 15, 2018
    Been here 10+ times
    we always do our events here but everytime i am here, the staffs is never friendly & incompetent. no smiles, always a mistakes here and there. u dont feel like u are welcome. bad customer service.
  • M Fadzril Faezheart icon on user image
    M Fadzril FaezDecember 22, 2014
    The infinity pool at Level 7 opens from 8.00am to 8.00pm. But, it will close down if rain.
  • Chestal P.
    Chestal PotatoMay 29, 2019
    Been here 5+ times
    Breakfast are bad. Room considered ok with the price. Tower 1 has the nice view of JB.
  • KeF T.
    KeF TAnJanuary 1, 2023
    Been here 10+ times
    1st day of 2023 & a full capacity operating lift plunged from lvl 2 to ground.d impact was scary &it’s nothing like any1 had experience it before.Next worst thing that happened is,bell doesn’t work!
  • Encik A.
    Encik AnifOctober 3, 2014
    Well maintained swimming pool! That's cool!
  • Thomas SKS
    Thomas SKSApril 22, 2014
    The bed and the pillow is very comfortable. Normal rate for 2 persons share room (2 beds inclusive of 2 breakfast) is RM300 over. Corporate rate is cheaper.
  • Solly S.
    Solly SalihahMay 17, 2013
    The hotel is very nice, comfortable and close to the singapore. delicious food:)
  • HR
    HRMarch 25, 2013
    Been here 10+ times
    check in at this hotel takes 45 minutes to hours and you need to take queue number similar going to the bank :p
  • Capuheart icon on user image
    CapuOctober 10, 2016
    Been here 5+ times
    There is a night market in front of the hotel on Monday night
  • Henry W.
    Henry WongJune 7, 2013
    Rooms are new & clean, not enough lifts though. Plan ahead, or u'll end up waiting at the lift lobby at peak hours
  • Shabhattul S.
    Shabhattul ShimaMarch 27, 2013
    Been here 25+ times
    For all my guests who stay in our hotel , kindly forgive our staff due to our bad service and all others thing , We are trying to improve our hospitality and give a good service to you all .
  • Hunaish D.
    Hunaish DidiJuly 8, 2012
    One of the best hotel I've ever stayed. Very big and comfortable rooms...
  • Tai Wai G.heart icon on user image
    Tai Wai GohNovember 23, 2015
    Been here 5+ times
    nice room, the king size bed felt like larger than normal king size bed
  • DRCheart icon on user image
    DRCSeptember 11, 2015
    Good buffet breakfast, spacious room. Adjacent to shopping mall.
  • Joni H.
    Joni HartaJuly 7, 2013
    5 stars hotel but not like 5 stars hotel, service is'nt good..can't like mercure or else...but easy find chinesse food around the hotel and side by side mall so easy shopping...
  • Hafeez A.
    Hafeez AminJuly 25, 2012
    Been here 5+ times
    Location is good with KSL Mall in the same building. Considering it is a new hotel but the room's wallpaper started to peel off. Front office staff was friendly and polite.
  • Shuhada A.
    Shuhada AzmiOctober 6, 2014
    Very good location..on top of a shopping complex..
  • Red T.
    Red TorresMay 3, 2013
    Hotel is fantastic. However, it will be nicer if this is not surrounded by houses and factories.
  • Meezsarah S.heart icon on user image
    Meezsarah ShahroonNovember 23, 2015
    having buffet dinner here. nice staff nice food
  • Teik O.
    Teik OwJune 9, 2014
    If you want to go to Universal Studios by booking through this hotel, be prepared to wait. Endless. Hotel staffs are NOT scheduled specific. Also, bus driver makes deviation from schedule. Idiots.
  • Wei Wei L.
    Wei Wei LimJuly 1, 2012
    Free wireless Wi-Fi! Get the uselessness and password from the counter! ^^
  • Mohamed Faisal A.
    Slow service, weird location .. Lift is damn slow and always full.. Not a good place to go especially on monday, part of the roads blocked due to the pasar malam .. (Funny how authorities approved it)
  • Jeffry J.
    Jeffry JuniorDecember 5, 2018
    Been here 10+ times
    Inside hotel look rundown. Pls improve
  • Liefia R.heart icon on user image
    Liefia RiyadiDecember 29, 2013
    Big hotel! Good service! I love it
  • David W.
    David WongApril 13, 2013
    Nice and new hotel. But service need tremendous improvement!!
  • SI W.
    SI WZDecember 26, 2015
    Very hard to find parking. I beg u it would be my last visit 😠
  • Bakari A.
    Bakari AjisMarch 14, 2015
    Checking in Que. ..someone was right...super slow checking in process
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