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- Reserve a loaner car and book an appointment ahead of time. Elan is very competent. Henry is very knowledgable. Erik is learning and works hard. They are really trying to become a top cust serv org.
- Carter HooperJanuary 3, 2015Order it through TrueCar and deal with James Piper. Excellent, non hard-sell dealer. Great experience.
- Gary WSeptember 29, 2010I wasn't completely satisfied with the customer service here. I went over to South Bay BMW and they were awesome!
- Cathy ChoiJune 16, 2011Worst bmw facility i have ever been to. I only come here when i have no other option. Service advisors are incompetent and poorly trained. I prefer Shelly BMW in oc- worth the drive
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