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Paradisus Cancún

Paradisus Cancún

Resort, Hotel, and Hotel Pool
Cancún
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7.9/10
642
ratings
  • Tips
    Jerry S.
    "Make sure you visit TEMPO, the food there is great, totally worth its..."(2 Tips)
    Ignacio T.
    "Free wifi code: U: GMC24012 P: 53403"(2 Tips)
    thatgirl t.
    "Beautiful views, great food and decent nightlife."(7 Tips)
    Mariel M.
    "Excelent spa (spa) treatmeants"(3 Tips)
Tips and Reviews icon50 Tips and reviews
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  • parker c.heart icon on user image
    parker childDecember 25, 2015
    What isn't good hear! Beach is awesome! Cool clubs, Fernando and Rodrigo killed the pool activities! The inside is amazing! Way yummy restaurants. Defiantly worth staying at!
  • thatgirl t.
    thatgirl toryaJune 8, 2013
    This resort delivers on just about everything it promises. Beautiful views, great food and decent nightlife. Avoid the sales presentation at all costs and book a room on floors 3 or higher.
  • Avin N.heart icon on user image
    Avin NarasimhanOctober 21, 2018
    Absolutely stunning property. Our daughter loved exploring the grounds and the playrooms. Skip the buffets and go for BlueAgave -- best food on the resort by a mile
  • Blaine A.
    Blaine AllmondFebruary 16, 2014
    People are friendly and the beach is nice, but they have about one third the number of chairs near the pool and on the beach as they need. Everything seems to take one extra step than it needs to...
  • Ronald👽 S.heart icon on user image
    Ronald👽 S.May 1, 2018
    Been here 5+ times
    Stunning Views of the ocean, All Inclusive food and drinks, friendly staff, great atmosphere!
  • Leo B.
    Leo BodmerJuly 23, 2013
    Best place to stay in Cancun with the best private beach for royal pyramid guests. Butler service is the best!
  • Marc R.
    Marc R?erJanuary 3, 2015
    Great beach, wifi included, food is alright, spots at the beach are for early birds, which means most of them are taken by eight am in high season, all inclusive is okay, but there are better hotels
  • Brandon G.heart icon on user image
    Brandon GarciaApril 5, 2016
    Loved everything from the resort. Couples massage is worth it. Can't wait to go back
  • George E.
    George EstelleNovember 22, 2012
    Select the Royal Plan and there are no hidden charges. The bar is stocked daily. The wifi is free and the butlers will dry you off when you come out of the sea
  • Lilyheart icon on user image
    LilyAugust 27, 2014
    Upgrade to the VIP package. It's definitely worth it! Wonderful attentive staff. Don't forget to tip!
  • Sarah S.
    Sarah SuperstarDecember 11, 2011
    All inclusive, red level is where it's at! Stress free, worry free, amazing vacation.
  • James S.heart icon on user image
    James SavinoNovember 12, 2013
    Place was simply amazing.....highly recommended
  • Mrs SMJ
    Mrs SMJSeptember 24, 2014
    Lapalapa Is Good Food & Great View! This Place Is Beautiful!
  • Ofra B.
    Ofra BennunJune 3, 2017
    Last week we had a wedding for my daughter. Terrible event planner from Romance Department Melina Andrea Guerrero Rios. We had 120 people staying in the hotel, lots of problems in the rooms.
  • Eden B.
    Eden BennunJune 8, 2017
    The romance department is AWFUL. Melina calls herself a wedding planner but messed up every thing she promised to do, including telling me 2 hours before the wedding that we don't have flowers.
  • Otel.com
    Otel.comJune 20, 2012
    Check out the Fantastika Circus Show every Wednesday in the main atrium from 7:00 pm to 9:00 pm.
  • César B.heart icon on user image
    César Bazán UrrutiaSeptember 20, 2014
    They are so dedicated to you, that I'll be completely spoiled!
  • Iuli M.
    Iuli MateiFebruary 1, 2012
    Been here 25+ times
    The hotel is amazing, wifi is running slow though. One of the best trips ever:)
  • Paulo F.
    Paulo FrancoMarch 16, 2013
    Great service. I even found lost items from my friend who had lost them after 1 day of leaving the hotel.
  • Jerry S.
    Jerry SanchezApril 11, 2012
    Make sure you visit TEMPO, the food there is great, totally worth its price
  • Shelley N.
    Shelley NationJune 7, 2013
    Been here 5+ times
    Make your reservations...or you will be eating late or buffet every night...
  • John L.heart icon on user image
    John LFebruary 8, 2014
    Room service takes a minimum of 35-45 minutes (even if you just want cereal), so plan accordingly.
  • Jasmo •.
    Jasmo •●♥May 9, 2012
    Been here 10+ times
    Try steak. Its melting. Ocean n pool view. Kinda humid but great service.
  • David N.
    David NykolukJanuary 15, 2011
    Been here 5+ times
    Make reservations for tempo and the Mexican restaurants once you check in hard to get into those places
  • Jose M.heart icon on user image
    Jose MoralesJune 16, 2015
    First class all inclusive - real all inclusive -
  • Sarai C.
    Sarai CortesAugust 4, 2012
    Front desk attention not as great as it has to be. Nice hotel, food ok, but not super delicious.
  • Shelley N.
    Shelley NationJune 4, 2011
    Been here 5+ times
    Make sure to reserve a cabana...only 20 a day...totally worth it!!
  • Eric R.
    Eric ReedApril 23, 2010
    the bar on floor two has some really amazing views, both inside and outside the hotel.
  • Tony C.
    Tony CeronOctober 7, 2011
    All incluided is the best option, since food and drink prices are expensive as hell.
  • Marcus D.heart icon on user image
    Marcus Dos SantosOctober 12, 2015
    Best hotel of cancun.
  • escK
    escKNovember 6, 2010
    Here's a free wifi code, it must have at least 20 hours left.U: GMC24101 P: 15323enjoy!
  • Jasmo •.
    Jasmo •●♥May 8, 2012
    Been here 10+ times
    This room has two queen size beds which I didn't complain at all as I don't need much space when I sleep.
  • Jasmo •.
    Jasmo •●♥May 9, 2012
    Been here 10+ times
    You get half lagoon n half ocean view.
  • Jasmo •.
    Jasmo •●♥May 8, 2012
    Been here 10+ times
    Really nice service...try red eye mmmmm Mexican thing
  • Tom v.heart icon on user image
    Tom van der ValkSeptember 19, 2010
    Anybody have an alternative for the bloody expensive wifi? $20 a day!
  • Leslie B.
    Leslie BrathwaiteFebruary 12, 2012
    Been here 25+ times
    Our balcony is huge!!!!!
  • Jasmo •.
    Jasmo •●♥May 8, 2012
    Been here 10+ times
    Loving the music.
  • Francisco B.
    Pools closes at 7pm, not happy about that
  • Jasmo •.
    Jasmo •●♥May 9, 2012
    Been here 10+ times
    Actually not pricey at all comparatively.
  • Jasmo •.
    Jasmo •●♥May 9, 2012
    Been here 10+ times
    Red level will spoil you...
  • Ignacio T.
    Ignacio TacconeMarch 26, 2011
    Been here 10+ times
    Free wifi code: U: GMC24012 P: 53403
  • D H.
    D HardJuly 23, 2011
    Not a place to call funny. Tripadvisor has resumed it well.
  • Jasmo •.
    Jasmo •●♥May 9, 2012
    Been here 10+ times
    Actually isn't pricey at all...
  • Rolando T.heart icon on user image
    Rolando TSeptember 7, 2011
    Been here 25+ times
    Back in Mexico!
  • Brian W.heart icon on user image
    Brian WilsonJuly 12, 2016
    Wait 5 hours to get a dirty room...
  • Tom v.heart icon on user image
    Tom van der ValkSeptember 20, 2010
    For 20 usd per day, you get wifi, limited to the lobby. Free wifi across the road at McDonalds. And supermarkets to restock the minibar at a 5th of the cost!
  • Alexandre B.heart icon on user image
    Alexandre BarbosaFebruary 24, 2013
    Been here 5+ times
    An old hotel, with dirt towels... But the pools are cool.
  • Brad H.heart icon on user image
    Brad HagerNovember 2, 2015
    TERRIBLE service, VERY DISAPPOINTED in the Royal service. Paid extra & had to repeatedly call to get coffee, water & towels replenished in my room. Butler was a joke, lazy & incompetent. NEVER AGAIN!!
  • Teté T.heart icon on user image
    Teté TrevinoSeptember 25, 2016
    Excelente hotel, mucha calidad en todo y trato muy amable, lo recomiendo ampliamente y si tienes niños o bebes cuentan con kids club y baby club con una atención e instalaciones de primera
  • Yaz M.
    Yaz MinNovember 19, 2016
    Instalaciones muy bonitas, nunca existió agua caliente n la hab, camitas de la playa 150USD renta si tú check out es a las 12 olvida el all inclusive y a pagar, los baños están muuy lejos de todo.
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