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Resort, Hotel, and Hotel Pool
Cancún
"Make sure you visit TEMPO, the food there is great, totally worth its..."(2 Tips)
"Free wifi code: U: GMC24012 P: 53403"(2 Tips)
"Beautiful views, great food and decent nightlife."(7 Tips)
"Excelent spa (spa) treatmeants"(3 Tips)
50 Tips and reviewsFilter:
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parker childDecember 25, 2015What isn't good hear! Beach is awesome! Cool clubs, Fernando and Rodrigo killed the pool activities! The inside is amazing! Way yummy restaurants. Defiantly worth staying at!
- thatgirl toryaJune 8, 2013This resort delivers on just about everything it promises. Beautiful views, great food and decent nightlife. Avoid the sales presentation at all costs and book a room on floors 3 or higher.
Avin NarasimhanOctober 21, 2018Absolutely stunning property. Our daughter loved exploring the grounds and the playrooms. Skip the buffets and go for BlueAgave -- best food on the resort by a mile- Blaine AllmondFebruary 16, 2014People are friendly and the beach is nice, but they have about one third the number of chairs near the pool and on the beach as they need. Everything seems to take one extra step than it needs to...
- Stunning Views of the ocean, All Inclusive food and drinks, friendly staff, great atmosphere!
Leo BodmerJuly 23, 2013Best place to stay in Cancun with the best private beach for royal pyramid guests. Butler service is the best!
Marc R?erJanuary 3, 2015Great beach, wifi included, food is alright, spots at the beach are for early birds, which means most of them are taken by eight am in high season, all inclusive is okay, but there are better hotels
Brandon GarciaApril 5, 2016Loved everything from the resort. Couples massage is worth it. Can't wait to go back
LilyAugust 27, 2014Upgrade to the VIP package. It's definitely worth it! Wonderful attentive staff. Don't forget to tip!
George EstelleNovember 22, 2012Select the Royal Plan and there are no hidden charges. The bar is stocked daily. The wifi is free and the butlers will dry you off when you come out of the sea
Sarah SuperstarDecember 11, 2011All inclusive, red level is where it's at! Stress free, worry free, amazing vacation.
Ofra BennunJune 3, 2017Last week we had a wedding for my daughter. Terrible event planner from Romance Department Melina Andrea Guerrero Rios. We had 120 people staying in the hotel, lots of problems in the rooms.- Eden BennunJune 8, 2017The romance department is AWFUL. Melina calls herself a wedding planner but messed up every thing she promised to do, including telling me 2 hours before the wedding that we don't have flowers.
Otel.comJune 20, 2012Check out the Fantastika Circus Show every Wednesday in the main atrium from 7:00 pm to 9:00 pm.
The hotel is amazing, wifi is running slow though. One of the best trips ever:)
Paulo FrancoMarch 16, 2013Great service. I even found lost items from my friend who had lost them after 1 day of leaving the hotel.- Jerry SanchezApril 11, 2012Make sure you visit TEMPO, the food there is great, totally worth its price
Make your reservations...or you will be eating late or buffet every night...
John LFebruary 8, 2014Room service takes a minimum of 35-45 minutes (even if you just want cereal), so plan accordingly.
Try steak. Its melting. Ocean n pool view. Kinda humid but great service.
Make reservations for tempo and the Mexican restaurants once you check in hard to get into those places
Sarai CortesAugust 4, 2012Front desk attention not as great as it has to be. Nice hotel, food ok, but not super delicious.- Make sure to reserve a cabana...only 20 a day...totally worth it!!
Tony CeronOctober 7, 2011All incluided is the best option, since food and drink prices are expensive as hell.
Eric ReedApril 23, 2010the bar on floor two has some really amazing views, both inside and outside the hotel.
escKNovember 6, 2010Here's a free wifi code, it must have at least 20 hours left.U: GMC24101 P: 15323enjoy!- This room has two queen size beds which I didn't complain at all as I don't need much space when I sleep.
Tom van der ValkSeptember 19, 2010Anybody have an alternative for the bloody expensive wifi? $20 a day!
- Tom van der ValkSeptember 20, 2010For 20 usd per day, you get wifi, limited to the lobby. Free wifi across the road at McDonalds. And supermarkets to restock the minibar at a 5th of the cost!
An old hotel, with dirt towels... But the pools are cool.
Brad HagerNovember 2, 2015TERRIBLE service, VERY DISAPPOINTED in the Royal service. Paid extra & had to repeatedly call to get coffee, water & towels replenished in my room. Butler was a joke, lazy & incompetent. NEVER AGAIN!!
Teté TrevinoSeptember 25, 2016Excelente hotel, mucha calidad en todo y trato muy amable, lo recomiendo ampliamente y si tienes niños o bebes cuentan con kids club y baby club con una atención e instalaciones de primera
Yaz MinNovember 19, 2016Instalaciones muy bonitas, nunca existió agua caliente n la hab, camitas de la playa 150USD renta si tú check out es a las 12 olvida el all inclusive y a pagar, los baños están muuy lejos de todo.
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Open (Show more)
- Mon–Sun
- 24 Hours
+52 800 918 0347
Features
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Yes (incl. American Express)
Wi-Fi
Yes
Food & Drink
Drinks
Cocktails
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- 7.5
"The Place is so quite and beautiful a perfect place to leave all your worries away."
Rana ✨ - 9.2
"Perfect place for relax, beautiful, quiet, romantic, great blue and green beach, nice pools... Excellent plan for adults. Very recommended!"
Lucy Grillet - 7.5
"One of the best hotel in the region. Best customer service and buffet menu. Highly recommended!! :D"
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