Nice hotel, very good location and friendly service. Facilities are quite extensive, big gym, pool and lots of food options. Their laundry service did mess up one of my shirts though.
Breakfast buffet @ temptation is great. Excellent service. Staffs and chefs are friendly they greet you :) jap buffetdinner is good. Food is fresh, excpt sashimi not plated nicely. Overall 8/10 :)
The hotel quality is good. The breakfast is great and the location is also good. The west wing is much better than the east one. The personnel are polite and have good attitude
Huge hotel and somewhat dated. Service quite good, however. Gold and Platinum members can check in at the executive lounge on the 25th floor of the west wing.
Nearby search for restaurant NZ(exit hotel from any wing and turn left, towards the petrona towers).Cheap and good food, amazing views while eating outside, theres also a convenience store opened 24H.
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Excellent service!! Every time u call the front desk or operator they will address ur name..bigggggg warmmm bed and nice view from my suite!! Parents loved it too... Good breakfast and good location..
Spacious room overlooking twin towers. But guest relation needs improvement, asked for an item for a few times and didnt get it at the end, even after emphasizing it is urgent.
Welcome to Renaissance Kuala Lumpur Hotel, Kuala Lumpur, time to relax and rejuvenate. For tips on Travel, as well as affordable local sightseeing and airport transfers, kindly visit www.explura.com. Read more
Quite old hotel with specific smell in rooms, risky electric outlets and wires. But all this possible minuses are miserable. Cause service is excellent!
I was told that Renaissance Hotel is not such a good hotel to hold a wedding because their services aren't that good, especially if you have a wedding planner who is coordinating with the hotel.
Rooms in the west wing are old and noisy. Furniture is falling apart. The most of the staff is not very friendly. The pool is ok but always in shadow of the hotel. Also there is a construction nearby.
Renaissance Kuala Lumpur Hotel benefits from a superb location in the center of the city. Petronas Twin Towers, KL Tower and Kuala Lumpur Convention Centre are all nearby. The hotel is also close to many public transportation options.