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- Amazing historical elegant hotel in a prime location. You have the Mall attached with the main hub of the subway below. You can walk to the casino and Key Loans Center without going outside.
- Cleveland MagazineMarch 14, 2012A favorite of Eliot Ness, the former Hotel Cleveland is a great, central place to stay downtown. It's connected to Tower City and is just a short walk away from East Fourth Street.
- Tom MacKayFebruary 18, 2013They now have wireless that works great! We stayed in a suite overlooking the lake! Bring a sweater in winter as the building is chilly...
- 216 SocietyMarch 10, 2016Old and amazing hotel in Cleveland. If you're looking for something more regal with an amazing view of the city, this is your place.
- Ron ColemanSeptember 21, 2016Top to bottom a pleasant high-end experience but note: markedly low tech for road warriors - rooms have very few outlets, no USB's. Wi-Fi is ok however and rooms have modern flat panel TV's.
- Julian KhanMay 29, 2012If You're This Close To The Ritz-Carlton, I Would Recommend Them Over The Renaissance. The Staff Is Sooo Much Friendlier And Accomodating, The Rooms Are Soo Much Nicer, It's Laughable. No Comparison.
- Marwan MzOctober 10, 2015You will love it, lovely people at the front desk, close to the stadium, and near to the highway.
- Nice sized room with two windows that have a view of a wall. A/C units need to be updated. Quirky historic charm.
- Scott RichmerAugust 1, 2014Great service and a couple of upgrades. I have to recommend this place to anyone wanting a first class place to stay.
- Jackson PollockDecember 23, 2015Great location; next to casino. Big, comfortable rooms. Good staff. But numerous panhandlers outside are very annoying.
- Renaissance HotelsJune 5, 2012Welcome to Renaissance Hotels! For some great local finds — from restaurants to shops to more — visit us on www.renhotels.com. Live Life to Discover.
- Mary CorriganJanuary 12, 2013Rooms can be on the small side and wireless costs in the rooms. It is free in the lobby and the lobby is a nice place to hang out:)
- U.S. Environmental Protection AgencySeptember 7, 2012We've organized a week of events to highlight Great Lakes protection and restoration activities from Sept. 10 to Sept. 14th. Follow us on Facebook. Tweet questions using the hashtag #GreatLakesWeek. Read more
- Weary travelers have rested at this corner since 1815. Current building dates to 1918; $70M restoration in progress.
- Brian StraussOctober 10, 2022Quiet rooms and comfortable beds. Needs a update though — not enough outlets for the modern traveler. Also the breakfasts at all Marriotts seem to have descended into chaos: poor service, bad food.
- Matthew GordonSeptember 9, 2013Clean hotel but needs updating and old , rooms defiantly have smoke residue , permeated into the carpet , ect.
- Jared MilanoFebruary 16, 2013The staff gets it, very friendly with that mid-west politeness and unwillingness to displease.
- Some of the comments are out of date. My room has wifi and a flat screen tv. Ask for a room on one of the remodeled floors.
- Brandon SandersMarch 14, 2012The beauty of the hotel is inversely proportional to the comfort of the beds, even post remodel. Get some ambien.
- Stephanie Shriver-EngdahlFebruary 26, 2012Try to get a room on an upper floor they have just been renovated...very nice!
- Cherie SpeharOctober 10, 2012Beware, you are assessed a $100 per day incidental fee upon check-in which is in addition to your regular hotel rate.
- Bradley MillerMay 10, 2013The hotel itself is beautiful, but trying to navigate it for a conference is like a maze.
- Christine S.March 4, 2012They have updated the rooms (at least on the 11th floor.) My favorite old hotel no longer feels out of date.
- Deborah WexlerNovember 16, 2011Beautiful old hotel but dated. Pluses: big rooms w/comfy beds & location Minuses: poor air ctrl in rooms, old decor, no wireless in rooms, lack of activity & personnel in lobby area is a bit creepy.
- Other than the climate control, not too terrible. After all, it is Cleveland!
- Carin WhitakerSeptember 12, 2013Room air conditioning is not great...it was in the 90's yesterday and mycroom never cooled down...engineering came but the front desk never switched my room....
- Room renovation is in progress and wireless has been updated!
- Clarice DerosiaOctober 20, 2015This Hotel is absolutely beautiful. It really does look so extravagant. I felt like a queen while staying here. The decor is just so beautiful.
- DonnaJanuary 4, 2018Old building with heaters that don’t work. Wouldn’t recommend until they do a major renovation.