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Sandos Caracol Eco Resort

Resort and Hotel

Playa del Carmen

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8.3^/10

413

ratings

"Mayan Ceremony re-enactments."(2 Tips)
"your breakfast and lunch"(5 Tips)
"Luxurious Hotel Spa and Resort"(3 Tips)
"... and really loved how comfy it was."(2 Tips)

50 Tips and reviews

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Krystie-Anne ElizabethApril 23, 2016
The adult section has comfy beds! Worth the extra 20 dollars a day. If you run out of essentials take a cab to town , it's only ten minutes away and everything is 50 percent cheaper!
Aksel Quintus-BoszAugust 18, 2013
Must do: Frappuccino's at L'elefant. Tacos al Pastor at Mascaras. 12' Hobie Cats at the beach. Mayan Ceremony re-enactments. Mexican music show. GO check out Chichen Itza. Hotel ruins are puny.
Alex TarasevichNovember 25, 2014
Bring thick sole shoes if you're coming here - there's only rocks in the ocean, but that makes it a good snorkeling experience. The Los Lirios restaurant is awesome. Loved this resort.
Leona Schaaf-HofstedeFebruary 8, 2014
Join Noemi on one (or more) of the seven eco tours. Very interesting, for adults and kids. Each day at 10:30 (starting from the sports bar)
J. Antonio AMacMarch 3, 2016
Wanna have fun,. this is the place to go, Luxurious Hotel Spa and Resort, all in one, inclusive too.
Isaac S.C.February 13, 2013
levantense antes de las 6am les encantara la playa llena de gaviotas y pelicanos. Get up early before 6am, I love the beach full of seagulls and pelicans.
💎TNovember 15, 2014
Great resort! I stayed in the adults only section and really loved how comfy it was.
Eduardo BenavFebruary 9, 2012
Been here 50+ times
Do not forget the xcalacoco mayan experience! Is amazing bring your kids.
David HFebruary 28, 2015
Had a great time there. Rogelio is the best bar tender there.
Isaac SolisJuly 4, 2011
For your breakfast and lunch, choose the restaurant next to the beach, not the Festival Buffet, the other one, it's better in every single way.
Uriel HerreraNovember 1, 2013
Awesome hotel, great service and a wonderful experience!
Katz KielySeptember 19, 2012
Don't miss the boat trip.. We very nearly did and was a lovely touch!
Kary VanderbeakMarch 18, 2015
Been here 5+ times
Adult select hot tub area
Darryl HannahJanuary 12, 2013
Search Trip Advisor and ask questions b4 you book. Lovely resort for families..
WardSeptember 21, 2012
Been here 10+ times
Get a direct boat out to the reefs of Cozumel with Scuba Libre at the beach for a fun day of diving!
Vanessa GuestJune 5, 2013
Patti at the Select club restaurant is fab!
Otel.comSeptember 7, 2012
You can play water basketball here. Cool!
Jennifer SiddleJuly 27, 2011
The junior suites over the pool with a view of the beach are nice.
Scott LeafJuly 31, 2011
Been here 25+ times
The best hotel beach on the Playacar strip
Francesco SalonJanuary 4, 2013
Awesome ! A must see!
DanFebruary 2, 2011
Been here 25+ times
Be sure to get to the beach early as the chairs fill up quickly
Jennifer SiddleJuly 27, 2011
The Michael Jackson show is pretty entertaining!
Glyn WJune 2, 2013
2hr time share, which they say isn't, but is so!!!!!
Mustard DeleteNovember 24, 2011
Been here 5+ times
If you are a fan of straws, don't come to this resort.
Pablo LoscoccoJanuary 9, 2013
WI FI free!!!!
Scott LeafAugust 3, 2011
Been here 25+ times
They make an excellent Cappochino
Universal RoosterJanuary 25, 2013
Just don't. This place isn't worth it. Hoping the musty hotel room smell washes out. Food is terrible. The place seems more crowded than Grand Central at rush hour.
Suze CnossenDecember 20, 2010
Been here in august and sept 2010! Had a real good time!
Sandy JassoSeptember 4, 2012
It's ok, but that's all.. Been in better hotels in this area, I think I won't come back..
TronicsNovember 28, 2011
Mapaches!!!
Bl@nk$May 4, 2013
Worst beach, its full of rocks
Erika CamposJuly 2, 2011
Our things were stolen from the security box inside the room. Also, two maintenance guys stole a friend's cell phone. Don't leave your stuff out of your sight ever!
Medical Concierge MexicoNovember 23, 2013
If You need a Doctor? Do not think twice, Call us, we go to your Room 984-1432778 http://on.fb.me/1hPM6GT
H. GuzmanJune 13, 2014
excelente lugar donde se preocupan por todos,servicio excelente en todo el hotel,amabilidad todo el personal desde los jardineros camaristas,animación,etc.bonita experiencia sin duda que regresaremos
Ameyali CeCeJuly 16, 2015
Naden en los cenotes, hacer el paseo romántico y reservar todo los restaurantes nocturnos en especial el mediterráneo. Y hacer el spa de temazcal totalmente vale la pena :)
Rafael AraujoApril 13, 2019
Increíble experiencia, gran servicio de todos los colaboradores del hotel. Los restaurantes a la carta excelentes, el wifi muy malo y es una lástima que el gimnasio no esté abierto 24 horas.
Gabriel GomezJune 28, 2013
!! Los paseos por la selva , plaza del sol y tour a las ruinas es hermoso.! Ademas que la atencion es increible! Para quien guste de la naturaleza y el "todo incluido" VENGAN Y NO QUERRAN IRSE!!
ᴡ CoronaJune 6, 2015
La opción Select Club tiene beneficios como servicio a la habitación 24 Hrs (ceviche de camarón) y tentempié en la casa de playa (salmón ahumado). La playa es rocosa, pero igualmente se disfruta.
Luis Silva MenzelMay 9, 2018
Resort con entorno natural, manglares, cenotes, animales etc. Muy buena atención. Comidas diversas y varias albercas. Especialmente con toboganes para diferentes edades. Acceso a otras atracciones.
Florencia BunsterNovember 29, 2013
Excelente lugar, amigable con el medio ambiente, el personal es muy amable y hay muchísimas actividades para disfrutar! (No tomen el tour de ventas, es una lata y pierdes una mañana)
Ameyali CeCeJuly 16, 2015
Naden en los cenotes, hacer el paseo romántico y reservar todo los restaurantes nocturnos en especial el mediterráneo. Y hacer el spa de temazcal totalmente vale la pena
Ameyali CeCeJuly 16, 2015
Naden en los cenotes, hagan el paseo romántico y reserven todos los restaurantes nocturnos en especial el mediterráneo. Y si pueden hagan el spa-temazcal. Por favor levanten su basura de la playa
Hugo ReyesJanuary 7, 2016
Maravilloso lugar,la atención de 10 y la comida muy muy rica,se los recomiendo ampliamente
May GSeptember 28, 2016
Been here 5+ times
Está genial el hotel y el trato es excelente. Solo les falta un detallito muy importante para presumir de ser un "Eco resort":quitar los desechables por completo.
FabiolaAugust 4, 2013
Un agradable trato, comida deliciosa y bebidas embriagantes interesantes. La playa no es la mejor pero sin duda es un destino recomendable
Azucena FernándezJanuary 5, 2013
Para desayunar mejor el bufet Mediterráneo, para la playa pillar hamaca a las 7 de la mañana con una toalla, para comer da lo mismo y cenas en El Gourmet (reservando dentro del Hotel).
Jenny ZavalaAugust 16, 2017
Servicio excelente, personal súper amable, muchas actividades. Uno de mis favoritos.
Lilian A. C. 🖤October 25, 2015
Quede enamorada de este lugar, a pesar que no fui en un excelente clima la experiencia fue excelente
Roberto LopezAugust 1, 2015
Los shows nocturnos son increíbles. El precio del daypass te incluye desde las 8 AM hasta las 11:30 PM
Lilia CorreaSeptember 13, 2015
Es un excelente hotel, la playa no está limpia eso si les falla, sin embargo hay tanto por hacer que se disfruta mucho

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Sandos Caracol Eco Resort

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