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Serrano Hotel

Serrano Hotel

(Now Closed)
Hotel and Conference Room
Tenderloin, San Francisco
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Tips and Reviews icon49 Tips and reviews
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  • Abby C.heart icon on user image
    Abby CharbonneauApril 9, 2013
    Been here 5+ times
    Great hotel for business travelers. Great location, great service and Jasper's is a pub attached to hotel... Great food great drinks... Great place to take your laptop and work in the evening!
  • Chris K.heart icon on user image
    Chris KoebelFebruary 16, 2013
    The rooms are small, but it is a very cool old building and the bed and pillows are soooo comfy. My hotel of choice in SF.
  • Rhiannon
    RhiannonJuly 20, 2010
    Been here 5+ times
    Follow KIMPTON hotels on twitter and they give you a secret word to use at check in every month for free upgrades and perks! July 2010 the password is 'fireworks'. It has gotten me a king suite, free
  • Tamara A.
    Tamara AlesiJune 27, 2011
    Been here 5+ times
    My go-to in San Francisco. Great rooms. Great service. Nice gym. Central to getting around. Recommend. Read more
  • Angie C.
    Angie ChillemiNovember 12, 2012
    Clean rooms and great staff - not a great part of town ... Don't bring the kids here! Internet incredibly slow along with the tub drain.
  • Kristen E.
    Kristen EasonAugust 21, 2013
    Been here 5+ times
    Play blackjack with the front desk at check in for a chance to get free breakfast or a room upgrade!
  • Alice N.
    Alice NaughtonApril 22, 2014
    Been here 5+ times
    Don't know if they have changed the wifi as it seems very speedy to me! Of course I'm from Australia so we are used to slow internet haha
  • Lukas T.
    Lukas TreuApril 26, 2014
    Been here 5+ times
    They let you borrow board games upon request - try out Ticket to Ride!
  • CITY GRIT
    CITY GRITAugust 1, 2014
    The rooms are small (they gym is even smaller) but the service is huge! You’ll want for nothing in this hotel and you can’t beat the location.
  • Euan M.
    Euan MackayJuly 26, 2014
    Nice building. Rooms a little cramped but comfortable. Breakfast can be slow but you have honey honey up the road ! Lighting in the rooms could be improved .
  • Jennifer E.heart icon on user image
    Jennifer EvansJanuary 30, 2015
    Nice boutique hotel with affordable rates. Expect small rooms but there are nice amenities.
  • Lukas T.
    Lukas TreuApril 26, 2014
    Been here 5+ times
    All of the code words listed in other tips don't work any more... They changed ownership. Also, no more wine happy hour.
  • Abraham L.heart icon on user image
    Abraham LopezJuly 8, 2015
    The pillows are the best
  • Jeff
    JeffFebruary 24, 2013
    Been here 5+ times
    The _wifi_ Internet speeds suck here. Use the ethernet in your room for 40Mbps up and down... www.speedtest.net/result/2530336470.png
  • Dula
    DulaFebruary 12, 2011
    Been here 50+ times
    very nice hotel. the staff is just really friendly. from the time you come until the time you leave. say foursquare to "axel foley"
  • Jonathan Y.
    Jonathan YeeApril 8, 2013
    The hotel is showing signs of its age. Glad it had a gym and tea and coffee in the morning. Disappointed that the business centre charged for internet usage / printing
  • Twan V.heart icon on user image
    Twan VrintsAugust 14, 2015
    Good place, Nice spa
  • Matt J.
    Matt JohnstonJune 17, 2012
    Bypass the wireless router in your room with an ethernet cable for scary fast internet access.
  • Julie K.
    Julie KoFebruary 12, 2016
    The room has more outlets than I have feelings
  • Abby W.heart icon on user image
    Abby WadeApril 28, 2014
    Friendly service, decent hotel overall, on the edge of the tenderloin area but not a bad location.
  • Robin D.
    Robin DeanNovember 2, 2011
    Nice place. The restaurant downstairs has great service but is way, WAY overpriced. All in all, we're having a nice visit.
  • Chris A.
    Chris AniszczykJanuary 8, 2014
    Been here 10+ times
    Order the Negroni on tap to cure what ails you
  • Melissa K.
    Melissa KlareFebruary 13, 2013
    Free Internet & $10 towards moni-bar for Kimpton members!
  • Graham O.
    Graham O'RourkeMarch 10, 2012
    Steak Frites and Spinach are delicious in Jaspers restaurant
  • Beau G.heart icon on user image
    Beau GundersonSeptember 13, 2013
    Been here 50+ times
    The wired Internet is much, much faster than the wifi.
  • Nicole R.
    Nicole RichieOctober 22, 2015
    JASPER Fries... A must have, I'm in heaven!!!
  • J. I.heart icon on user image
    J. I.G.August 31, 2016
    Been here 5+ times
    Good location, small rooms
  • Marcus M.
    Marcus MSeptember 30, 2012
    Free wine between 5 and 6pm - Thx
  • Robert H.
    Robert HaneyMay 7, 2013
    Nice hotel and great location!
  • DAN C.
    DAN COXDecember 1, 2011
    Take the etch a sketch... it's covered on most expense accounts! ;)
  • Amy K.
    Amy KempJanuary 21, 2012
    I have to give a thumbs up to any Hotel that has boggle and etch a sketches .. .
  • Padraic K.
    Padraic KieransMarch 10, 2012
    V nice room, clean, smells good, ticks all the boxes!
  • Nathan K.
    Nathan KumerAugust 24, 2010
    Check in during the month of August 2010, and say the word “Popsicle” at check-in. They’ll have a surprise for you!
  • Robb C.
    Robb ChiariniOctober 10, 2012
    Been here 5+ times
    Jasper's milk and cookies, order them.
  • Hammon Ry
    Hammon RyJuly 31, 2010
    Bring your dog...they are very accommodating to your pet's needs!
  • Shea F.
    Shea FrederickMay 19, 2010
    Ask to play blackjack upon checkin to win a bottle of wine.
  • Liana "Li" E.
    Liana "Li" EvansJune 28, 2011
    Wine happy hour in the lobby!
  • Marcelo C.
    Marcelo CalbucciSeptember 28, 2011
    Very comfy beds.
  • chris e.
    chris elliottMay 7, 2011
    Amazing shower pressure!
  • Monica T.
    Monica TakacsJuly 13, 2010
    Been here 10+ times
    Your dog is welcome at this hotel.
  • Julio C.
    Julio CortezJuly 23, 2011
    Champagne kisses!
  • Sandeep R.
    Sandeep ReddyMarch 13, 2012
    The internet sucks here.
  • Tetsuo K.
    Tetsuo KobayashiNovember 16, 2011
    slow drain in the bathtub
  • Matt S.heart icon on user image
    Matt SloanJanuary 25, 2013
    The Internet is terrible :(
  • Oguz A.heart icon on user image
    Oguz AtasoyJuly 7, 2015
    Otelin konumu harika odalar temiz ve yeteri kadar büyük fiyatı uygun bulursanız kesinlikle rezervasyon yapın.
  • Tiago R.
    Tiago RodriguesJanuary 9, 2014
    Bom ótimo. Ótimo custo benefício. Excelente localização.
  • Tiago R.
    Tiago RodriguesJanuary 7, 2014
    Excelente custo benefício.
  • Veronika🍒 R.
    Veronika🍒 RoniJuly 14, 2014
    Been here 10+ times
    В этом отеле все надо просить. Дадут даже кофемашину.
  • Veronika🍒 R.
    Veronika🍒 RoniJuly 8, 2014
    Been here 10+ times
    Самый худший отель за 3 поездки в СФ. Еле дышащий вайфай, в номере нет кофемашины, Полотенца вешаются на неуклюжие держатели, которые все роняют.
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