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Hotel and Event Space
Downtown Memphis, Memphis
"The conceirge level was great I loved it."(2 Tips)
"... in the evening with hot chocolate and cookies!"(2 Tips)
"Moved to new room second night and was better, but still not great."(2 Tips)
"Next time I'll stay at the Westin."(2 Tips)
55 Tips and reviewsFilter:
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Matt OntiverosJune 30, 2012This is a great hotel. Staff is nice and fast! Great place. You won't be disappointed. And if you are, well, sorry about that stick up your...
Christina Langer BogdanSeptember 26, 2017Would never stay in this hotel again. As a road warrior I spend a fair amount of time at hotels, the beds and pillows were horrible. That aside the staff is fantastic, welcoming and very helpful.
Jim BaileyAugust 7, 2021Typical nice, clean Sheraton with friendly staff. Great place to stay with your pet.
Nice corner room with view of the Mississippi River and part of downtown. Concierge was nice on 19th floor!
Valet parking only. If you've got a motorcycle, don't ask the desk clerk, as you'll get wrong info. The valet knows the routine and gives you indoor parking for $10./night.
Chuck WestfallJuly 21, 2013Great restaurants and bar here, and this is definitely the place to stay if you're in town for a trade show at the convention center across the street.
j.December 11, 2015Nice views from the panoramiv elevators, friendly staff, good rooms. All in all, decent but nothing out of this world.
Memphis TravelJanuary 31, 2012If you're in town for BankTravel (Feb 7-9), you can get to Beale St. and other dining and entertainment options by heading south on the Main St. Trolley http://www.matatransit.com/trolleyService.aspx
Clean, comfortable rooms. The lobby redesign is great! Check-out the hotel bar!
Chris RomanJanuary 15, 2014Basic amenities and standard service. Furnishing are beat up. I transferred to the Westin for my second night and would recommend the same for SPGs.
Neat & clean. Wonderful staff that was so helpful in giving directions and really went out of their way to be nice and courteous.
Johnny SpencerSeptember 3, 2014Breakfast was good, and staff was very pleasant. However, it was hard to find due to all the remodeling/construction. $15.00+ per eater.- Very friendly staff...a nice touch in the evening with hot chocolate and cookies!
- No more hot chocolate and cookies. You can get s bagel or fruit cup in Starbucks in the lobby. No snacks to get locally.
Their cup of chili at the gift shop is de-li-ci-ous!! TRY IT! Especially with crackers. Whew!!- Check the lobby in afternoons. They always have complimentary cookies and hot choco. So tastey!
Tonya PattersonFebruary 6, 2012Room 322 has a balcony looking over the escalators. It's a good spot and close to the elevators. The beds are amazing!
Frank FrambachOctober 24, 2011Fantastic room with nice beds, free internet in the whole Hotel works great. Happy I chose this hotel.
They force you into crappy/valet parking at $15-$20/night. I'm all about free markets, park on the street for free.
William CapodannoAugust 15, 2015Solid hotel although there were a lot of bugs in the lobby/entrance area- Try asking at the front desk about BBQ King's. They might help you with something... #coupons
They bring in chocolates and leave them in the room but they just attract ants. Very dusty, decayed-looking hotel--its better days are behind it.
Christopher DavisSeptember 25, 2016Staff was friendly but hotel is in serious need of updates. Air in room did not work. Moved to new room second night and was better, but still not great. I will not stay here again.- Stayed for 5 nights... Ordered room service, my steak was under cooked and my fries were cold and soggy. The conceirge level was great I loved it.
The Conceirge Level is a great option for breakfast if you're a Gold or Platinum Rewards member.- Try their new Sesame Chicken Salad. Awesome!!
- Try the new drink special in the Trolley Stop Bar
Billy GunterFebruary 4, 2012They cancelled our reservation, after more than 2 hours of standing at the front desk they could not provide us an answer for why it was cancelled. They tried to charge us a higher rate than our res!
Adrienne SwinneyJuly 29, 2010Nice room, it was perfect to be right on the trolley line. The shower wasn't that good, not very hot at all the first five minutes it was barely lukewarm. Park offsite. It's only 5 bucks.
Mikey BonneJuly 5, 2011Breakfast is the BEST here; DON'T order the room service pizza Alfredo. #Nasty
Christine ZimmermanJanuary 10, 2011Front desk staff not very helpful. Park in the $5 lot across the street.
The front desk staff here is very rude and not customer friendly even with simple request and question experienced this during evening and morning check-in...
Jeremy S.June 25, 2011This place sucks. They kicked us out for being too loud at 2:00 am. Apparently their walls are so thin you can't have a conversation. Without waking someone up next door. Unbelievable. .
Michael GassJanuary 10, 2011Several offside parking options much cheaper. Front desk not very friendly or helpful.
William CoxtonFebruary 6, 2013Smells like dingy old carpet... Really gross. This hotel has seen its better days I'm sure
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Sheraton Memphis Downtown Hotel is walking distance from Beale Street and is connected to Renasant Convention Center via skywalk.
Open (Show more)
- Mon–Sun
- 24 Hours
(901) 527-7300
Features
Credit Cards
Yes (incl. Discover & Visa)
Wi-Fi
Free
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"Of course the ducks are worth a trip. But, the architecture and detailed appointment of this grand old downtown hotel is worth a visit all on its own."
Stacie Votaw - 7.6
"The front desk staff are amazing! They make you feel they truly care that your stay is pleasant!"
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