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Sheraton Old San Juan Hotel

Sheraton Old San Juan Hotel

(Now Closed) (Private)
Hotel and Event Space
San Juan
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Tips and Reviews icon35 Tips and reviews
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  • Esther S.heart icon on user image
    Esther SuhJune 11, 2016
    Great location in Old San Juan and when I was there in May, there was a Walgreens being built in the same building 👏 Less than half a mile from all the best restos.
  • hheart icon on user image
    hMay 13, 2015
    Love it here!! They provide complimentary (unlimited and good portions) cocktails on Wednesdays!!!
  • Rayheart icon on user image
    RayDecember 12, 2016
    Nice, friendly hotel near many restaurants and old town. Very helpful staff.
  • Karen S.heart icon on user image
    Karen SchwalbeJanuary 7, 2023
    Been here 5+ times
    Serviceable, clean and friendly. Basic accommodations and a sweet rooftop pool with a view.
  • Daniel R.
    Daniel RusteenMay 26, 2012
    The restaurant on the second floor offers a complimentary "Blue Sunset" drink during happy hour for hotel guests, but it's very sugary and quite possibly non-alcoholic.
  • Jim H.heart icon on user image
    Jim HeadDecember 30, 2022
    Great location. They charge a hefty “resort fee” and don’t provide many amenities. Pool is small, few chairs. Not open for lunch, but advertise lunch, close dining room very early on a Thursday.
  • Stephanie D.heart icon on user image
    Stephanie DeDeckerApril 16, 2018
    Been here 5+ times
    Friendly staff and very prompt and accommodating. Would definitely stay here again
  • Robertoheart icon on user image
    RobertoFebruary 27, 2015
    Outdoor bar is a great place to grab a mojito and watch cruise ships come into harbor.
  • Ana Claudia F.
    The suite is amazing!! Unfortunatelly there is no Sheraton club and free breakfast for platinum members.
  • Samuel N.heart icon on user image
    Samuel NegrónOctober 13, 2014
    Great place to stay in Old San Juan, great location.
  • hheart icon on user image
    hMay 13, 2015
    Try the mojitos! They use premium rum for complimentary cocktails 😍
  • Tava G.
    Tava GoetzApril 27, 2013
    Great location in Old San Juan!! Excellent customer service!!
  • Javelin W.
    Javelin WarriorDecember 1, 2011
    Been here 10+ times
    Get a room with a bay view - so close you can watch the cruise ships come and go
  • Susan B.heart icon on user image
    Susan BaileyMarch 9, 2015
    Unless something miraculous occurs- avoid the restaurant in the hotel. Palio - I think. Waaaaay overpriced- food poorly prepared. Crème brûlée was dry/old- steak was shoe leather.
  • J L.heart icon on user image
    J LeaJune 17, 2014
    This casino rocks! 2.00 table games and drinks.
  • hheart icon on user image
    hMay 13, 2015
    Free tapas on Wednesdays! Double win 😍😍😍
  • Brian
    BrianAugust 16, 2012
    Casino have $2 min on table games. Loves it.
  • teresa S.
    teresa SchmitzApril 12, 2012
    Been here 50+ times
    Try the Jibarito burger at Chicago Burger. Yum!!!
  • Dinchaka P.heart icon on user image
    Dinchaka POctober 13, 2014
    The forts of old San Juan!
  • Deneisha C.
    Deneisha CummingsJune 10, 2013
    Great location for sightseeing
  • Nadim B.
    Nadim B👀September 23, 2012
    WIFI password is lobby 123
  • Pat R.
    Pat RaffelJanuary 22, 2011
    Very convenient location for Old San Juan And the cruise terminals
  • RosalieInc
    RosalieIncSeptember 21, 2010
    Need a ride to the airport? We used Metro Taxi: 787.725.2870. For 2 people with two suitcases it cost us $23. Phone #: 787.725.2870.
  • Rody S.
    Rody SiqueiraJanuary 9, 2015
    Casino is good..i apreciate..
  • Jenny W.
    Jenny WangAugust 3, 2012
    Been here 5+ times
    No concierge lounge! Continental breakfast does not include hot items
  • Russell C.
    Russell ColbourneJanuary 9, 2011
    great place to stay in old san juan
  • Carlos P.
    Carlos PassowJune 27, 2012
    Brunch is sort of a lunch not a real brunch
  • Essie Dalays C.
    Essie Dalays CruzApril 21, 2012
    Been here 5+ times
    Beautiful bay view
  • Juan D.heart icon on user image
    Juan DiezApril 24, 2016
    Worn out, sub-par service, mediocre breakfast, definitely not up to Sheraton's standards
  • Sheraton Old San Juan H.
    Sheraton Old San Juan HotelAugust 14, 2015
    Been here 5+ times
    Ask about the happy hours daily at both Palio Restaurant and Chicago Burger Company
  • Robertheart icon on user image
    RobertDecember 8, 2014
    Excelente la vista a mulles y la Bahía
  • Angelo T.
    Angelo TorresMarch 20, 2012
    La vista nitida, ambiente inmejorable
  • Fernando R.
    Fernando RosadoJanuary 17, 2015
    A descansar q mañana esto sigue
  • Lourdes P.heart icon on user image
    Lourdes Perez MarcanoOctober 20, 2012
    Been here 5+ times
    Adiestramiento sobre maltrato de Estudiantes en las escuelas
  • Lopez
    LopezSeptember 16, 2011
    Been here 10+ times
    Los baño de aquí son finos y limpio
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