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Sheraton Suites Wilmington Downtown

Sheraton Suites Wilmington Downtown

Hotel
Downtown Wilmington, Wilmington
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5.3/10
79
ratings
  • Tips
    Whitney B.
    "Nice rooms with plenty of space (I do yoga in my room)."(2 Tips)
    Brandon T.
    "free access to parking garage."(2 Tips)
    Jason N.
    "Breakfast isn't free."(2 Tips)
    Derek C.
    "Can the elevators be any slower?"(3 Tips)
Tips and Reviews icon28 Tips and reviews
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  • complimentary wine
  • breakfast food
  • staff
  • elevators
  • dog-friendly
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  • Jason N.
    Jason NewOctober 12, 2012
    Take advantage of the pool and sauna on second floor. Towels are provided there. Bring your room key. Turn on and heat up sauna while you swim and then go inside to baste like a turkey.
  • Rev. Boots
    Rev. BootsDecember 24, 2012
    All remodeled, great staff, dog friendly and the best part of our stay was the Anystream 2000 it's the best shower head Ever!!!
  • Whitney B.
    Whitney BarnesAugust 8, 2012
    Awesome staff for the hotel and restaurant! Nice rooms with plenty of space (I do yoga in my room). Only problem is the lack of equipment in the fitness center.
  • Brandon T.
    Brandon ThomasAugust 3, 2014
    Hotels not to bad. Hotel website and room book say there is a sauna but there is not. Free breakfast on 11th floor if you're a member which is free and it gives you free access to parking garage.
  • Haut S.
    Haut SurfAugust 27, 2013
    Friendly staff and had my packages waiting for me, rooms were huge. Restaurant was unique, not sure if it was only 1 person doing everything..
  • AT&T
    AT&TSeptember 15, 2011
    Another great reason to stay here: AT&T Wi-Fi is one of the many amenities here for guests. It’s fast and easy to connect.
  • Lisa R.
    Lisa RossiApril 16, 2013
    Rooms are huge nice and clean very friendly staff free wine in the lobby every night
  • Jay S.
    Jay SMay 16, 2012
    Save $16 per night by parking on the street rather than the lot. Plenty of spaces right in front and free from 6pm-8am.
  • Kelly C.
    Kelly C.August 18, 2011
    Been here 25+ times
    Stairs are definitely a great alternative to the elevators, however, the exits/entrances do not allow access to the 2nd floor (where the fitness center is).
  • Kristine
    KristineJanuary 29, 2012
    Pull-out couch mattress a bit thin so take the thick heavy comforters from the two beds and put on top of mattress for a more pleasant sleep.
  • Kaushal
    KaushalApril 3, 2013
    Been here 10+ times
    Good hotel and staff with renovated rooms, but the Internet connection sucks, so bad for business travelers.
  • Dustin L.heart icon on user image
    Dustin LeeFebruary 2, 2020
    Everything is kind of old and run-down but it's fine for a night or two
  • Juan S.
    Juan SanchezAugust 9, 2014
    Been here 10+ times
    Staff is friendly, rooms are large, but the location isn't the greatest. The hotel restaurant has good food.
  • Ernest H.
    Ernest HairstonApril 28, 2013
    Been here 5+ times
    Impact family worship center, soon to be Ignite Church!! Come join us!! Every Sunday 8:45am see you there!!!
  • Amy A.
    Amy AndersonMay 8, 2011
    Little disappointed no upgrades for gold members--especially how often I stay here--but the staff is always friendly. Beware if you're female walking outside by yourself
  • Jimmy Z.
    Jimmy ZhuNovember 16, 2010
    Been here 100+ times
    Fantastic staff makes the pains of travel easier to deal with. However, check-in might take a while during afternoon rush.
  • Jimmy Z.
    Jimmy ZhuNovember 16, 2010
    Been here 100+ times
    The stairs at either end of the hall are a great alternative when going a few flights as the elevators get congested.
  • Xiaoxu J.heart icon on user image
    Xiaoxu JinMay 11, 2013
    Got a cold due to the bad ac performance but overall it is a good place to stay
  • Noah T.
    Noah TriplettJune 30, 2011
    If you sleep on the pull out(couch) grab an extra blanket it tends to get chilly at night
  • Sonya S.
    Sonya SunshynneNovember 4, 2012
    Parking garage sucks! Too small for any type of cars. Needing my room key to get into the bathroom near the lobby was really annoying because I had left it in the bar where I was enjoying drinks.
  • Jason N.
    Jason NewOctober 12, 2012
    Breakfast isn't free. In fact, it's $16 plus gratuity and not worth $8. Food sits there for a long time. They would be better off making on demand.
  • Michelle H.
    Michelle H.November 21, 2012
    Dog-friendly.
  • Gray G.
    Gray GusaApril 3, 2011
    Room was 78 degrees.. went to the front desk and they told me the air conditioning wasn't turned on yet and my only solution was to open the window. Not a satisfactory option given the location.
  • Derek C.
    Derek CannadyJanuary 27, 2013
    Been here 5+ times
    Can the elevators be any slower?
  • DaMon P.
    DaMon ParkerJanuary 1, 2013
    Been here 5+ times
    No free wifi
  • Plummer
    PlummerApril 21, 2012
    No parking for larger cars. Stupid.
  • Eric G.
    Eric GrantAugust 6, 2013
    Awful in-room dining experience. Dry bread and everything was terribly salty.
  • Isabelle L.
    Isabelle LajoieMarch 3, 2011
    Terrible customer service. The front desk staff as well as the restaurant staff seemed miserable.
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